Back

Ed Morse Chrysler Jeep Dodge Ram

Muscatine, IA

4.3
270 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

3205 US-61

Muscatine, IA

52761

Directions

By Type

Showing 270 reviews

April 02, 2024

I applied online and Chase was the one who contacted me. I was a hot mess with a terrible car to trade in. I really didn’t think it was possible for me to get a different car. I was embarrassed, scared, ner More

by kimberkallenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Telford
Apr 05, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ed Morse Chrysler Dodge Jeep Ram Muscatine looks forward to seeing you again for your next appointment! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

April 02, 2024

I have bad experience on purchese a car was having lot problems and not been resoult More

by erickamaya59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Birkhofer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gierut
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Schult
Apr 04, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Ericka, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 29, 2024

The staff was very friendly! Grace went above and beyond to make sure I would have my Jeep back in time. More

by MEPUDYTAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! We're glad to hear that our team was friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 28, 2024

Excellent and prompt service Very friendly and accommodating Would recommend you check them out! Lots of great deals! More

by drmann04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the wonderful rating, drmann04! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 26, 2024

Someone reached out to me and scheduled my appointment within a week. Very courteous and efficient. More

by kcavazos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Birkhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 26, 2024

This is only about the service department. I scheduled service on my Ram and dropped it off the night before and came to pick it up around 4pm the next day. It hadn't been done. I took my truc More

by DDDOC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Krieger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : That one lady
Mar 28, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 20, 2024

Dealership picked up my car for an oil change and brought it back 7 hours later. A week later I needed to return for the additional repairs. Went to pay and found out the oil change had not been completed th More

by LIZZI.DENOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Schult
March 16, 2024

I came to this dealership because I wanted to follow and deal with a service advisor who had a new job with Ed Morse. He knows my car and has gone out of his way to be helpful. Plus he speaks fluent “senior More

by Remidog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Birkhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review, Remidog! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 16, 2024

Cody has always taken the time to handle all my vehicle services and I trusted buying a vehicle from this dealership knowing he will be there if I need him! More

by Lajoma75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Birkhofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Reinsager
Mar 20, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

March 13, 2024

Good help in an emergency. We were on the road and they were quick and thorough 👌👌👍 More

by DONNYJ7MUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some ladies.
Mar 18, 2024 -

Ed Morse Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback, Donny. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chrysler Dodge Jeep Ram Team

2
...