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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,682 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,682 reviews

May 22, 2011

We were happy with the variety of models and colors offered by the dealership. We had been shoppng around and we were deciding between a Volkswagen Jetta and a Toyota Corolla. I looked up ratings on Co More

by jhmendozza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sargent & James Walker
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. Both Jim and Chris are very customer driven and are "good listeners". We'll be certain to share your comments with them. We want to congratulate you on your recent purchase and welcome you to our family of valued customers. You've chosen wisely with Toyota. Thanks again for your patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

These guys were wonderful and while when I intially walked in Kane was the Up person I had questions he could not answer being he was new (2 days) Jim helped him and was very patient with both of us! More

by sharonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walker and Kane greco
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. Our goal is to make sure that we exceed your expectations. It sounds like both Jim and Kane accomplished that. Your loyalty to our dealership is greatly appreciated. Thanks so much for your patronage. Looking forward to seeing you in the future. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

John is the best service associate I have ever dealt with. He is honest, pleasant to work with and efficient. I am so happy I found him at Ed Morse Delay Toyota. Please let John know he is a valuable More

by cccscarlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alsap, John Allsopp
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for the very positive feedback. Customer satisfaction is our # 1 concern. We'll be sure to tell John how pleased you were during your visit. Your loyalty and continued patronage means a lot to us. Thank you for sharing your good-will with everyone to read. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 20, 2011

Steven, Jackie and Michael went above and beyond helping us buy a new Sienna. Your dealership is very professional and very comfortable and customer friendly. Thank you so much for that. I have already More

by VirgieP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Sharpe, Jackie, Michael Amor, Michael Amor
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks fo much for your positive feedback. Our dealershp prides itself on customer satisfaction. Our Sales Team is very friendly and knowledgable. We'll be sure to tell Jackie, Stephen and Michael how impressed you were with the entire process. We want you to know how much we appreciate your patronage and the time you have taken to share your review of our dealership with others. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 20, 2011

Ljubica Rom and Tony Fernandes did not pressure me in a bad way. They informed all I needed to know about the used vehicle that I was looking and were extremely polite and courteous, like every car sales More

by tonynicolini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ljubica Rom, Tony Fernandes, Tony Fernandes
May 20, 2011 -

Ed Morse Delray Toyota responded

Thank you for the very positive feedback. Customer satisfaction is very important to us. Our focus is always customer driven. Both Ljubica and Tony are very professional. We're very happy that they are on our team. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/ Scion

May 19, 2011

Susan is an intake person. When I arrived for my appointmnet she was available to start. She asked if I was having any problems,told me what was going to be done to my car and about how long a time More

by luapprb
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Susan is a wonderful member of our team and has received many compliments from loyal customers. Our goal at the dealership is Customer Satisfaction. We're glad you are part of our family of valued customers. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 19, 2011

Ed Morse Toyota, I purchased my 2005 Prius in October Ed Morse Toyota, I purchased my 2005 Prius in October of 2010 from Ed Morse Toyota in Delray. The transaction was fair and smooth. My salesman, J More

by priusrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We are so pleased that you had a great service experience with Howie. He is customer driven. Howie is always ready and willing to help. We appreciate your loyalty and want to thank you again for your patronage. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 18, 2011

I would return in the future to this dealer for all repairs even though it miles away from my home. The staff was very friendly and the mechanic was very knowledgeable. I was explained in great detail More

by dherraiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
May 18, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is very important to us. Your loyalty and good-will is greatly appreciated. We'll let Richie know how happy you were. He is very professional and customer driven. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 17, 2011

Donna Pacifico, is Fantastic!!! She is the main reason I Donna Pacifico, is Fantastic!!! She is the main reason I continually come back for any service needed.... In the past, I would not usually take my ca More

by Sammy Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico, Donna Pacifico
May 17, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. We are focused on making sure that we can exceed our customers' expectations. We'll be sure to tell Donna how pleased you were with the entire experience. We appreciate your loyalty and the good-will that you bring to our dealership. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 17, 2011

Steve was very professional and helpful. He took the time to explain all my options (I needed new tires) and answered all my questions. I commend him for both his ability to focus on my needs and his w More

by palorenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 18, 2011 -

Ed Morse Delray Toyota responded

It's terrific to get such positive feedback. Customer satisfaction is very important to us. We have a family of valued customers that are very loyal to our dealership because we are so customer driven. Steve works very hard to exceed his customers' expectations. He'll be happy to learn about your positive review. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

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