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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
762 Reviews

762 Reviews of Ed Morse Delray Toyota - Service Center

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July 06, 2011

Service at this dealership is great. This is my 2nd.car purchased at Ed Morse Delray. I always try the dealer's service befor going elsewhere. I have all my service done at Ed Morse Delary, and have for ei More

by earle alls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jul 06, 2011 -

Ed Morse Delray Toyota responded

We appreciate your loyalty and postive feedback. Susan is an asset to our team. She is very professional and knowledgable. She has excellent communication skills and really cars about customers. We would like to thank you for your continued patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 01, 2011

She is the untimate professional and probably one of the reasons your business thrives !! I would come back in the future the next time my 2003 toyota matrix xrs needs service. More

by tmkat65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Marie Pacifico, Donna Pacifico
Jul 06, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding Donna. She is a great member of our service team. Customer satisfaction is very important to us and we are pleased that you had such a great experience. Once again, thank you for your patronage. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 30, 2011

We have been using Ed Morse Toyota for about 3 years. Our service writer, Susan Fox, has always been professional, knowledgable, friendly and very accommodating. She is a great asset for Ed Morse Toyota and More

by Fred and Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jun 30, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Your loyalty and good-will means a lot to us. We'll be sure to mention to Susan how pleased you are with her. She is an outstanding member of our team that has many loyal followers. Once again, thank you for your patronage and all the good-will you bring to our dealership. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 29, 2011

Richie has been a great help whenever I have needed service or information. I will be happy to use his services again, he is a true pleasure to work with. More

by meld925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
Jun 30, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is our # 1 priority. Richie is a great asset to our Service Team. He is friendly, caring and very knowledgable. Please know that we appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

June 27, 2011

donna is a pleasure to work with..very knowledgable about what should be done always with a smile on her face ,trust her implicitly when she recommends the repair items her tech lays out More

by bobmina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnamarie, Donna Pacifico
Jun 27, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. Customer Satisfaction is very important to us. Donna is a respected and valued member of our team. She is very hard working and caring. We appreciate your comments and your patronage. Looking forward to seeing you again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 27, 2011

Received great customer service from Howard Rosenberg. I live in Lake Worth and choose to travel to Delray Toyota just to receive the excellent Customer Service that Howard provides. Great asset to the dea More

by duttycup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Jun 27, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Howie is an outstanding example of a customer focused associate. He is very professional and knowlegable. He goes above and beyond to make sure he exceeds customers' expectations. Thanks again for your patronage and all the good-will you have expressed towards our dealership. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 25, 2011

Susan and her team treated me greatly. The surroundings are very nice. Also the service was very prompt, and very cost-effective. Assuredly, I would recommend Susan, her team ... and ED MORSE DELRAY TOYOTA More

by erw103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jun 27, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Susan is a great asset to our team. She is knowledgable, friendly and caring. We appreciate your patronage and all the good-will you have shared in your review. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 22, 2011

The best dealership around for service. Great ammenities available to the customers and the whole staff is always very friendly. Howard was really nice and i will do all my service with him if he is there More

by dobi420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard (Howie) Rosenberg
Jun 22, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We do have a beautiful state of the art dealership but our staff of associates is what makes us really shine. They are professional, knowlegable and caring. Howie is a great example of an outstanding service professional. We're lucky to have him. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 21, 2011

ARRIVED WITHOUT AN APPOINTMENT. DID NOT HAVE TO WAIT MORE THAN A MINUTE. SUSAN FOX WAS OUTSTANDING. I CAME WITH A RECALL AND A COUPON TO BE MATCHED FOR SERVICE. EVERYTHING WAS DONE IN A VERY PROFESSIONAL MAN More

by THEVERYOLDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SUSAN FOX, Susan Fox
Jun 22, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer Satisfaction is very important to us. Our team of Service Consultants are very professional and have received much training. Susan is an example of an outstanding service professional. She has many customers that ask for her advice. She is knowlegable and caring. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 17, 2011

Over the years of servicing cars between Massachusetts, and New Jersey, I have never seen a thirst for satisfying the customer as well as Ed Morse Toyota and the caring of my service consultant Richie Rey More

by OEL337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
Jun 17, 2011 -

Ed Morse Delray Toyota responded

We appreciate your positive feedback and loyalty. Richie is a valued member of our Service Team. The entire staff is committed to customer satisfaction. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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