Ed Morse Delray Toyota - Service Center

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of concessions. It needs to be from another dealership, it has to be a certain kind of oil, etc. I advised the advisor that they need to update their signs. More

Jordan consistently goes above and beyond to help his customers. His attention to detail creates long-lasting customer relationships—ones that will lead to multiple sales. customers. His attention to detail creates long-lasting customer relationships—ones that will lead to multiple sales. More

Jordan King was my salesman…he was very good…helped me a lot! He showed me a car that and spent some time with me to explain things..I ended up buying the vehicle with no intention of purchasing at that tim lot! He showed me a car that and spent some time with me to explain things..I ended up buying the vehicle with no intention of purchasing at that time…I was not pleased with the previous salesman I have had ..Jordan has been the best I have had with Toyota!! More

I have purchased 7 vehicles from this dealership in the past 15 years, this was my best experience overall. Luke was Up front, honest and low pressure. Finance was the same. Love my new Tundra. past 15 years, this was my best experience overall. Luke was Up front, honest and low pressure. Finance was the same. Love my new Tundra. More

Frank Rojas was great . I wasn’t planning on buying new car . He made it easy I wasn’t planning on buying new car . He made it easy More

There very professional and experienced in what there doing they answered all my questions and were very timely doing they answered all my questions and were very timely More

I would like to commend Taylor Postin, customer service manager at Ed Morse Toyota. She is very knowledgeable and responsive to customer needs. It is rare these days to find someone who takes the time manager at Ed Morse Toyota. She is very knowledgeable and responsive to customer needs. It is rare these days to find someone who takes the time to listen to customer issues and come up with timely solutions. She should be appropriately rewarded for her dedication to Ed Morse Toyota and her problem-solving skills. Karen More

The appointment set up is easy. Will Gross, my Service Advisor is amazing and so professional and polite. He had me in and out in under an hour. I wish I knew the names of the indiv Will Gross, my Service Advisor is amazing and so professional and polite. He had me in and out in under an hour. I wish I knew the names of the individuals doing the service work so I could mention them by name. I love this dealership. It was the 1st dealership I bought my 1st car at when I was 19 years old in the 1990's and I remember also being treated very well back then. As a matter of fact, I bought a car from Deerfield Toyota and they pretty much scammed me and did a spot check and asked me to return the car or give them more money for down payment after a week of having the car. I handed them the keys back, got my down payment back in full and went straight to Delray Toyota where I was in and out and got an even better car. Between that time and buying this car I had other luxury cars from Mercedes, Lexus, Audi, SAAB and I can honestly say the feeling when I come to Ed Morse Toyota is better. I don't feel pressured, and the atmosphere is not snooty or uncomfortable. The waiting area is clean and comfortable. Truly, I mean this! I have friends that are in need of new cars, and I let her know my salesman's name and recommended her to stop by and that she will not be disappointed with this dealership from the purchasing phase to the service phase and everything in between. Thank you, Toyota, and thank you Will and Management. More

Wrong diagnostic to make customer spend double. Will is the root cause of all this Will is the root cause of all this More