Ed Morse Delray Toyota - Service Center

Ed Morse Toyota, I purchased my 2005 Prius in October Ed Morse Toyota, I purchased my 2005 Prius in October of 2010 from Ed Morse Toyota in Delray. The transaction was fair and smooth. My salesman, J Ed Morse Toyota, I purchased my 2005 Prius in October of 2010 from Ed Morse Toyota in Delray. The transaction was fair and smooth. My salesman, James Walker, made it easy. There were a couple of small issues with the car that were immediately handled and in the most professional way by the used car service manager Howie Rosenberg. Just recently I had a problem with the front suspension that required replacement of the front struts. Howie gave me a very fair price for parts and labor and made sure it was done right. I'm also impressed in general by all the employees at Ed Morse. Everyone that I had contact with was friendly, informative and professional... Can't ask for more than that. I've been without Toyota's in the past but I keep coming back due to the quality of the brand... great value even with the recent problems with recalls. I owned a VW TDI Sportwagen before the Prius. And even though the VW was a well built and fun to drive car. It had it's bugs and just didn't inspire confidence in reliability and that was a new car. This Prius if five years old and just feels like it won't let me down... and the 50 mpg helps as well. So yeah... Ed Morse deserves kudos for running an impressive operation. And thanks again to Howie Rosenberg for smoothing out the wrinkles. Rob Sandrick More

Susan is an intake person. When I arrived for my appointmnet she was available to start. She asked if I was having any problems,told me what was going to be done to my car and about how long a time appointmnet she was available to start. She asked if I was having any problems,told me what was going to be done to my car and about how long a time it would take.I asked her a few questions not related to the service call and she directed me to the people who could and did help me. More

I would return in the future to this dealer for all repairs even though it miles away from my home. The staff was very friendly and the mechanic was very knowledgeable. I was explained in great detail repairs even though it miles away from my home. The staff was very friendly and the mechanic was very knowledgeable. I was explained in great detail all my options and was given detailed explanation to all work. More

Donna Pacifico, is Fantastic!!! She is the main reason I Donna Pacifico, is Fantastic!!! She is the main reason I continually come back for any service needed.... In the past, I would not usually take my ca Donna Pacifico, is Fantastic!!! She is the main reason I continually come back for any service needed.... In the past, I would not usually take my car to the dealerships due to Price and Service; Here I get both:-) Donna, along with the Dealership "service tactics" are a great example for the rest of the Dealership's out there to follow! Thank You, Sammy More

Steve was very professional and helpful. He took the time to explain all my options (I needed new tires) and answered all my questions. I commend him for both his ability to focus on my needs and his w time to explain all my options (I needed new tires) and answered all my questions. I commend him for both his ability to focus on my needs and his willingness to explain how the entire process would work. He is a credit to the dealership. More

Scott Shannon is the best service adviser at Delray Toyota. Cost of repair and amount of time estimated were accurate. Scott and his mechanics team have transformed my defective Carmax/Maroone Chevrol Toyota. Cost of repair and amount of time estimated were accurate. Scott and his mechanics team have transformed my defective Carmax/Maroone Chevrolet used clunker to an excellent driving 2002 RAV4. I recommend Scott Shannon highly. He and his repair team are the reason that I am still getting maintenance/repairs at Delray Toyota. In addition, your two-hour wait goes by quickly as you surf the Internet at this dealership. More

Richie Reyes was great to work with! He checked out our concerns, and explained what we really needed done. He's honest, and provided us with reliable input! We're older folks and very happy and comforta concerns, and explained what we really needed done. He's honest, and provided us with reliable input! We're older folks and very happy and comfortable dealing with Richie and moving forward with the needed work! Thank you again for your help, and excellent customer service. We will be back regularly and will also recommend the service at Ed Morse but more specifically we will recommend you for all service issues!!!!! More

I will always go to this Toyota dealership for service because of the expert knowledge and kindness of Donna Marie Pacifico. She always takes the time to ask me questions and make me feel valued as a per because of the expert knowledge and kindness of Donna Marie Pacifico. She always takes the time to ask me questions and make me feel valued as a person. She explains to me what my car needs in great detail and gives me the information I need to make informed decisions. More

Went in for oil change and to check the right tire, Donna was fast and efficient. Got me in and out of there so I could make it to work on time. It doesn't get any better than this! If more people were like was fast and efficient. Got me in and out of there so I could make it to work on time. It doesn't get any better than this! If more people were like Donna the world would be a much better place. More

John Allsopp has proven to be the best service person I have ever dealt with. He cares about you. In other places I have dealt with they always seem to want to sell you another part or telling you you nee have ever dealt with. He cares about you. In other places I have dealt with they always seem to want to sell you another part or telling you you need something else done. Not Mr. Allsopp he tels you what he will doing. with no hidden charges. I hope you know what a wonderful asset he is to your company. Dan Josephson More