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Ed Morse Ford

Muscatine, IA

Overview
Employees
Reviews
4.2
303 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 303 reviews

July 19, 2023

Prompt, professional, friendly, courteous, employees. Very knowledgeable. Love the clean car that is given back to me More

by ARROW50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
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July 15, 2023

Very poor and unprofessional service advisor. Tried to add unneeded service, unacceptable mark up on parts, and when bill came in lower, he increased labor costs. Will never be back and would war More

by rf4wardmarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Teeter
Report | Print
July 12, 2023

Super fast repair, even if it was a recall would go back there for anything like this again More

by TBONE645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero, Amanda Kaufman
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July 09, 2023

Good service, painless transaction without any gimmicks while in the finance department, wouldn’t hesitate to buy again. More

by awtblo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager
Report | Print
July 07, 2023

Prompt service and attention to my issue. Knowledgeable staff. In an out in bout hour More

by rick.sywassink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kaufman
Report | Print
July 06, 2023

Well had a couple of recalls called them never got back to me for 6 months keep running me around More

by TOMLHUGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Reinsager
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July 06, 2023

Very nice, super helpful, very responsive, was a great time to work with them on a new vehicle. More

by gmdunker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
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July 05, 2023

My original issue was fixed but after I picked the vehicle up a different censor was going off when it should not be. More

by stacey-werling
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kaufman
Report | Print
July 05, 2023

Took over 10 days and several calls to find out information on my parts, no one had a clue. This was all warranty work. Finally 10 days later and 3 calls to service manager they found something o More

by DBALL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rettig, Amanda Kaufman
Report | Print
July 03, 2023

Service from writers to techs are great always get me in and take care of my needs More

by MATTNLISAPLUS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rettig, Ali Guerrero
Report | Print
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