Ed Morse Ford - Service Center

Never had a problem with my skid plate falling off my vehicle for almost 6 years. This year it fell off twice. The last time they said the screws were stripped but my fiancé took them out when it fell an vehicle for almost 6 years. This year it fell off twice. The last time they said the screws were stripped but my fiancé took them out when it fell and they were not stripped. If I was by myself in the interstate this would’ve been a huge problem. I had to pick my son up from the high school and was over 39 minutes late so my son had to wait outside in the heat for me. I am very disappointed and contemplating not going back. More

Great service to fix two problems. Weak battery and front collision cameras. Good to back and driving. Weak battery and front collision cameras. Good to back and driving. More

I was confused when I took my car to the dealership for an oil change. I didn't know that they'd changed things around because I live in Rock Island and only go to Genesee for car maintenance. The workers an oil change. I didn't know that they'd changed things around because I live in Rock Island and only go to Genesee for car maintenance. The workers were friendly and got me in right away but since I've bought 2 cars there in the last 8 years it would have been courteous to let their customers know of changes in the process and the dealership change More

The service department staff is always friendly, helpful and accommodating. Will continue to have our vehicle serviced there. and accommodating. Will continue to have our vehicle serviced there. More

This dealership is always ready to help with any thing I need. The main office is very neat and clean. The service department is also A# 1 in my book. They are speedy an complete with a smile! need. The main office is very neat and clean. The service department is also A# 1 in my book. They are speedy an complete with a smile! More

Great service. They not only change the oil but they check tires as well. They are always friendly and helpful either on the phone or in person. I like the paperwor They not only change the oil but they check tires as well. They are always friendly and helpful either on the phone or in person. I like the paperwork they give when finished. More

I scheduled a time for my oil change so I could wait around. It took longer than I would have hoped; about 1 hour and 15 minutes. That is my only negative feedback. around. It took longer than I would have hoped; about 1 hour and 15 minutes. That is my only negative feedback. More

Quick service. Friendly service and check out people. Felt welcomed by the staff. will return for service Friendly service and check out people. Felt welcomed by the staff. will return for service More

I had my car serviced at Ed Morse Chrysler Dodge Jeep and Ram in Kewanee Illinois. They do good work. I've been a customer for a long time. Ram in Kewanee Illinois. They do good work. I've been a customer for a long time. More

This is the same friendly courteous professional staff this dealership had before ED Morse bought it ! everyone there treats you like you are important! Don't loose any of these people! this dealership had before ED Morse bought it ! everyone there treats you like you are important! Don't loose any of these people! More