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Ed Morse Ford - Service Center

Geneseo, IL

4.8
48 Reviews

48 Reviews of Ed Morse Ford - Service Center

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August 03, 2023

Always very courteous and professional. Timely delivery and waiting area is always neat and clean More

by mchlfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ed Morse Ford responded

Thank you for the kind words! It's always a pleasure and we look forward to seeing you again!

July 31, 2023

Friendly staff. Great service. Very clean show room floor and service area. I have confidence in what they do ad say. Have been dealing with these people for a l More

by bjriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Ed Morse Ford responded

Thank you very much! It's always a pleasure and we will continue to do our absolute best to serve you and everyone else!

July 28, 2023

Change of ownership has not affected quality of service. Well taken care of by all departments. More

by bostwick1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Ed Morse Ford responded

New name, same great quality service from the people you have known for many years! Thank you very much! We look forward to seeing you again soon!

July 20, 2023

Friendly staff and great service, what more can I say! ! We had a great experience here with 1 vehicle, we went back a year later for a second, and have sent family members too. More

by ketchr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Ed Morse Ford responded

Awesome! We take great pride on doing the best here at Ed Morse and we are so happy to learn of our great experiences here! We look forward to seeing you and family again anytime!

July 19, 2023

I recently purchased new tires for my chrysler town and country .I feel the price was good and had no issues i dropped the van off the night before and it was completed on time More

by blue4330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa price
Jul 19, 2023 -

Ed Morse Ford responded

Thank you very much! All of us at Ed Morse Ford are thrilled to know that you had a wonderful experience! We look forward to seeing you again down the road!

July 19, 2023

Always get service requested and in a timely manner. The only thing service department should remind customers when certain other maintenance should be performed. More

by elbialba49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Ed Morse Ford responded

Thank you for the kind words! All of us here at Ed Morse are happy to know you have had pleasant experiences but we're always striving to do even better! We look forward to seeing you again!

July 14, 2023

Always friendly very good service my next car will probably be purchased there Thank you More

by jlease212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ed Morse Ford responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

July 14, 2023

I actually worked with the Chrysler Dodge Jeep Ram Dealership in Kewanee,Il. and had the same excellent experience that I have always had. I worked with Chris, Pete, and Keith in the Service Departmen More

by PATRICKJ_DOOLEY_504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ed Morse Ford responded

I appreciate your kind words about our service team. Thank you for choosing Ed Morse Ford for your vehicle needs. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

July 14, 2023

We are lucky to have a Ford dealership of our own in Geneseo! The service department did a great job with our old F-150. More

by Fordtruckguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 14, 2023 -

Ed Morse Ford responded

Thank you very much! Our service department takes great pride in their work and they are thrilled to know that we served you well!

July 13, 2023

Nice,friendly service and detailed info from the mechanic.Clean,quiet waiting room.Doug Linbeck is awesome! More

by kents0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Linbeck was great..
Jul 13, 2023 -

Ed Morse Ford responded

Thank you very much for the kind words and we are pleased to know of your great experience with us here at Ed Morse! I also agree that Doug is awesome!

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