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Ed Morse Honda
Riviera Beach, FL
1,064 Reviews
A West Palm Beach new & used car dealership. Excellent auto repair services for your vehicle! Check our website for valuable coupons www.edmorsehondaservice.com
President's Award Winner! The President's Award is the most prestigious and coveted award bestowed upon a Honda Automotive Dealership. It recognizes those Dealership teams who have demonstrated professionalism and an unwavering pursuit of excellence in all areas of operation - customer service, sales, training and facility operation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,064 reviews
June 27, 2013
Lenny Green was very helpful and easy to work with. I would highly recommend Lenny Green to anyone looking to purchase a new Honda. Great! would highly recommend Lenny Green to anyone looking to purchase a new Honda. Great! More
by ComputerDoctor
Employees Worked With
Lenny Green
Helpful May 26, 2013
My name is Anthony Stille and have been buying Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brillia Honda's since '84. In '90 I moved to the West Palm Beach area. Isai Perez, Honda Service Consultant, of Ed Morse Honda, has honestly been so brilliant and knowledgeable of my vehicle that it has become a pleasure to have my '11 Honda Accord serviced here at Ed Morse Honda. Any type of problem that has arisen on my vehicle has been routinely been taken care of with speed & ease. I've always had the pleasure knowing that when leaving Ed Morse and Mr. Perez / service dept, that my car was absolutely working at 100% again. His skill of gathering and analyzing any problem w/ my car has made a believer out of me and that there are no worries w/ this part of my life, which, like anyone else, is MAJOR. Thank you Ed Morse Honda and Mr. Perez for your professional service!!! More
by giancarlo57
Employees Worked With
Isai Perez
May 13, 2013
I brought my Honda Pilot to Ed Morse to have it I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, a I brought my Honda Pilot to Ed Morse to have it detailed. I was in Florida on vacation and felt that taking it to the dealer was the lowest risk, as I did not know any local detailers. The service dept. did not call me back when it was completed, as they had promised (said they wrote my number down wrong), but the vehicle looked great when I got it, so all seemed good. The problem arose 3 days later, as I was packing to leave the following morning. I discovered that the latches on both my second row seats were damaged during the detailing process. The seats would not lay down. I contacted the dealer immediately and brought the car in early the next morning. After evaluating the problem, the Assistant Service Manager, Rob Jicha, informed me that they could not repair the vehicle because they did not have enough time before I was to leave and also had no parts. He told me to take it to my local dealer and have them take a look at it and let him know what the problem was. I did so upon my return. I called Mr Jicha as soon as my local dealer gave me an estimate. He asked for their phone number and said he would call them. I went out of town for three days and upon my return Mr. Jicha had not yet spoken to my dealer. I arranged the call again. He talked to my dealer and, when I talked to Mr. Jicha again, he refused to pay for the cost of fixing my seats, maintaining I could not prove Ed Morse Honda had caused the damage. I told him I had two good seats when I brought the car in for detailing and two broken seats afterwards. I asked him to escalate the issue to his service manager. He said he would have him call me. After five follow-up calls by me, I finally got a call from the Service Manager, Mr Alex Sanchez, who was very rude. He asked “what I wanted”. I told him he knew very well what I wanted. I was asking for reimbursement for the expenses incurred for fixing the seats that the detailers had broken. He refused, saying "we did nothing to damage your seats", which was a ridiculous claim, as I spent $520 to get them fixed! Ed Morse Honda has terrible customer service and does not stand behind their work. More
by pcb6591
Employees Worked With
Rob Jicha, Alex Sanchez
April 21, 2013
Went few times to check the inventory and was pleased with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was fr with what I saw.Met Mike Perry the first time out there and the subsequent times which ended in our purchase of our 2010 Honda Accord.Mr Perry was friendly,accommodating and patient with us.It was a good thing they have a play place for the children,as we have 2 boys who are shot out of a cannon.No xxxxxxto the xxxxxx in the head set for accusing one of my kids of "thrashing" the play place when I'm there spending my hard earned dough to keep his butt employed.Other than that,it was a fine transaction. More
by Shinobi88
Employees Worked With
Mike Perry
September 19, 2012
The two gentleman I worked with, Carlos Datena, and Luis Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questi Collazo, were very friendly and helpful when I went to the Ed Morse Honda dealership to lease a car. They were more than willing to answer any questions I had, and if I had any follow up questions after I left the dealership they were quick to respond. I will definitely recommend a Honda, and this specific branch to anyone I know who is looking to purchase or lease a car. I was overall, very impressed with the service I received. These two gentlemen are committed to customer service. More
by DDaSilva
Employees Worked With
Carlos Datena, Luis Collazo
August 06, 2012
This is my 6th purchase from Ed Morse, starting in 1996. The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by E The excellent service and staff keeps me comoming back-and Honda has captured my loyalty. Every vehicle I have purchased is exclusively serviced by Ed Morse because of the positive results I have always experienced. I have compared my service experience to my husband's-he has bought 3 cars-not Hondas-from another well known local dealer. Ed Morse is the best by far. Ben Geiger, in the service department, has taken car of my last few cars. I know I am in good hands. The service managers have always been first rate too. I highly recommend this dealer. More
by cksunlover
Employees Worked With
Tony Quatrale & Pete Colombo & Ben Geiger
August 06, 2012
Buying my Honda CRV at Ed Morse was one of the best Sales transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I hi transactions I ever had. I got a confirmed price via the Internet and carlos was able to get the transaction completed in less than 1 hour ! I highly recommend Ed Morse Honda More
by tellyt
Employees Worked With
Carlos Datena
July 31, 2012
We would definately recommend Ed Morse Honda because we were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called were extremely pleased with the servic we received and the pleasant experience we had purchasing a used car. We saw the add on the computer, called the dealership, discussed the price, were told to drive on down (1 hour away from home) and we purchased the car. Everyone there were extremely personable, friendly, and wanting to please us as customers. We greatly appreciated the welcoming atmosphere after visiting so many other car dealerships which were not welcoming. Carlos Datena went out of his way to make our experience a good one as did all of the others we encountered there. Many thanks to them all! More
by GN
Employees Worked With
carlos Datena
June 28, 2012
Buying anything that costs more than four digits is a major nightmare for me. I spent months researching, comparing, reading reviews to prepare a list of cars to test-drive. After spending a day test-d major nightmare for me. I spent months researching, comparing, reading reviews to prepare a list of cars to test-drive. After spending a day test-driving, I spent a weekend comparing notes. After another couple of calls back to people I met during my test-driving stage, I found the customer service or responsiveness to my particular questions was best met by Ed Morse Honda in West Palm Beach (I-95 at Blue Heron). The person who made my car-buying experience a pleasant event (rather than a nightmare) was Toni Quatrale. More
by beaterodewald
Employees Worked With
Toni Quatrale
June 25, 2012
Sales and leasing consultant Toni Quatrale is the best. She will try to help you get the car you want for the price you want. She works closely with finance to find the option for you. She will try to help you get the car you want for the price you want. She works closely with finance to find the option for you. More
by paulvens
Employees Worked With
Toni Quatrale
