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Ed Morse Honda - Service Center

Riviera Beach, FL

3.8
600 Reviews

600 Reviews of Ed Morse Honda - Service Center

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March 22, 2024

I’ve worked with several outstanding people while visiting Ed Morse Honda and I apologize if I didn’t mention everyone. I’d strongly recommend for new or preowned sales and service. More

by KerryW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Marasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lovelett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehdi "Mimoh" Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Honda responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Honda! Ed Morse Corporate Offices

December 14, 2023

Tony rocha will try to convince you that he has your best interest but he doesn't. Very dishonest person. Wont admit to his mistakes and when you call him out in front of everyone he will try his hardest too More

by New york FDNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Wetten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Ed Morse Honda responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our General Manager, David Mathews via email at DavidMathews@edmorse.com. Ed Morse Corporate Offices

December 06, 2023

Excellent service from Honda and Abraham Hernández. Very courteous and he explains the services very well. He is bilingual and that is a plus. More

by andrealira70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Ed Morse Honda responded

We are happy to hear of your great experience with Abraham! Thank you for choosing us! Ed Morse Corporate Offices

September 05, 2023

Zack is the best. Been going to him for many years. Great guy and honest. More

by john.vryonides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Giacobbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ed Morse Honda responded

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

July 01, 2023

March 28 2023 I had my transmission fluid chaned on my 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC the More

by frankjfl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Badia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Ed Morse Honda responded

We are sincerely sorry for any inconvenience you faced. We've since been in contact with you regarding this situation and hope that it improved your experience. We are here to talk through any further questions or concerns you may have. Please don't hesitate to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

May 13, 2023

I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr More

by jsouthard43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Ed Morse Honda responded

We sincerely regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

January 04, 2023

I left my car with them for 3 days because I had some oil leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it b More

by Calvin W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Ed Morse Honda responded

Calvin, We understand you've been in contact with our Service Manager, Tony Rocha, about this matter. We apologize once again for any inconvenience you faced, please let us know if you have any further questions or concerns. Ed Morse Corporate Offices

July 26, 2022

This is the worst dealership. Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty More

by Araymond2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Abraham Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Ed Morse Honda responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to our Service Manager, Tony Rocha via email at TonyRocha@edmorse.com. Ed Morse Corporate Offices

June 17, 2022

Ed Morse Honda always has excellent and friendly service, rich grogan , Chris Espinoza and everyone else More

by Kcstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Badia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Grogan
Jun 20, 2022 -

Ed Morse Honda responded

We are so pleased to hear of your great experience with Chris and the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

March 08, 2022

ok, looked like exterior of dealer ship needs appearance upgrade. maybe a paint job would help More

by astrossmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Ed Morse Honda responded

Thank you for the 4-star rating and for taking the time to share your experience with us. Ed Morse Corporate Offices

Mar 08, 2022 -

astrossmart responded

great

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