Ed Morse Honda - Service Center

Worst dealer and service ever. Beware!! I bought a used Equinox from them. It stated lifetime powertrain warranty. It covered nothing. I took the car to them after making a Beware!! I bought a used Equinox from them. It stated lifetime powertrain warranty. It covered nothing. I took the car to them after making an appointment. They refused to look at it. Gave me a worthless warranty paper. Had it less than one year. They sell junk and then refuse to fix it themselves and then their supposed lifetime warranty is worthless. After refusing to look at the car they then sent me an email wanting to inow why I was a no show for my appointment. Completely worthless dealership. More

I’ve worked with several outstanding people while visiting Ed Morse Honda and I apologize if I didn’t mention everyone. I’d strongly recommend for new or preowned sales and service. visiting Ed Morse Honda and I apologize if I didn’t mention everyone. I’d strongly recommend for new or preowned sales and service. More

Tony rocha will try to convince you that he has your best interest but he doesn't. Very dishonest person. Wont admit to his mistakes and when you call him out in front of everyone he will try his hardest too interest but he doesn't. Very dishonest person. Wont admit to his mistakes and when you call him out in front of everyone he will try his hardest too make you look wrong. More

Excellent service from Honda and Abraham Hernández. Very courteous and he explains the services very well. He is bilingual and that is a plus. Very courteous and he explains the services very well. He is bilingual and that is a plus. More

Zack is the best. Been going to him for many years. Great guy and honest. Been going to him for many years. Great guy and honest. More

March 28 2023 I had my transmission fluid chaned on my 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC the 2019 honda pilot Supposebly at ED Moriss for $200. 3K miles later had trouble with my transmission brought car to Apple Tree Honda in Fltecher NC they drained fluid and it was Black like it was never changed . Tried to call service manager at Ed Morris for 2 days with little luck he would not return my call. LET THE BUYER BE WERE More

I have a 2012 CRV and have never been to another dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in Apr dealership or mechanic for my car. It is way out of warranty so I don't need to use Ed Morse, however I trusted them with my car. Took my car in April, 2023 for oil change and complained that car made grinding noise when turning and wheels thumping like uneven pavement. Diagnostic stated I needed to replace differential to the tune of over $6,000, keeping my car for five days. I declined service, took to mechanic. He changed differential fluid, added an additive, and car drives like a dream, no noise or thumping. It's been over one month since going to mechanic. My advice: If you get an estimate from Ed Morse Honda, get a second opinion. In the past my rating has always been the highest for Ed Morse. More

I left my car with them for 3 days because I had some oil leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it b leaks. I picked my car up and drove it home then to work only to find is smoking and leaking still. I called the advisor and he told me to drive it back to them. I did but I had to stop for gas and found oil literally pouring out the bottom of the engine. Only after I senr a video of the leak they sent a tow truck. This ruined my driveway, and the street in my development. The problem was that the mechanic put a seal in wrong. on top of that the second time they got my car to repair the seal he said my rack and pinion is now leaking. when I got the quote the advisor never told me it was leaking. After speaking to the manager he said these things happen. Before I agreed to the initial repair the advisor said all my leaks would be gone. i still have a leak and I paid them $2500. I’m waiting for another phone call. More

This is the worst dealership. Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty Prior to coming in the advisor told me that I need to go back to the purchasing dealership because they don’t service cars within the 30 day warranty. When I went in after reaching out to the dealership I purchased, The advisor told me the sound was in my head. As a therapist I work with people that suffer from mental health and I would never say that to them. On a test drive at pick up the car was still making the nose. I told the advisor and he said he hears nothing. I had to go to another dealership and everything was taken care of. They are definitely in need of etiquette and customer service training. More

Ed Morse Honda always has excellent and friendly service, rich grogan , Chris Espinoza and everyone else rich grogan , Chris Espinoza and everyone else More