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Ed Morse Sawgrass Auto Mall

Sunrise, FL

3.1
218 Reviews
Ed Morse Sawgrass Auto Mall - Sunrise wants to offer you the best price on a new or used Buick, GMC Cadillac, or Chevrolet vehicle in the Ft. Lauderdale area plus visit our service website for savings www.http://sawgrassbuickgmcservice.com/
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14401 West Sunrise Blvd

Sunrise, FL

33323

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Showing 218 reviews

July 28, 2021

Worst Cadillac service department, I have been a customer of Ed Morse since 1978. The sales department is great, service department rates are as dependable as the chevy vega. Vera Cadillac here I come. More

by MJP10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Ed Morse Sawgrass Auto Mall responded

Thank you for your business over the years! We are sincerely sorry for any inconvenience you faced with our service department. We take customer satisfaction seriously and we are disappointed that you did not experience that thus far. We would appreciate the opportunity to speak with you in order to work towards a resolution. If you are willing, please reach out to our Service Manager, Mike Byrne, via email at MikeByrne@edmorse.com to discuss this further. Ed Morse Corporate Offices

March 23, 2021

We went to take our new Chevy Silverado for the first time for service! Our service rep was Alberto who provided a professional demeanor at all times. The wait time was exactly what he said! Great servic More

by dnazario33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 26, 2021 -

Ed Morse Sawgrass Auto Mall responded

We are pleased to hear of your great experience with Alberto and how well he took care of your Chevy Silverado! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

February 28, 2021

This was by far my best experience buying a car. Juan Tabares and Karl Thomasson were very honest and helpful. The didn’t just wanted to sell me a car, they wanted me to find the best car for me. I wish More

by jerogl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Tabares, Karl Thomasson
Mar 01, 2021 -

Ed Morse Sawgrass Auto Mall responded

Thanks for the excellent review! We are so pleased to hear about your experience with Juan, Karl, and the team. Please let us know if you need anything. Ed Morse Corporate Offices

February 25, 2021

Your sales manager is very rude, which I’m not sure if “Rude” is the right word to use. I was trying today to swap my Sierra Denali lease for a new Sierra Denali. I asked to be clear on the numbers and th More

by Afbonilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 26, 2021 -

Ed Morse Sawgrass Auto Mall responded

Andres, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to me (Bill Tennant, General Manager) directly via email at billtennant@edmorse.com to discuss this further. Ed Morse Corporate Offices

February 10, 2021

Great experience buying my vehicle from Ed Morse Sawgrass Buick GMC. Juan Tabares was my sales consultant and did a great job working with me especially since I was buying from out of state. Juan went above More

by blackjrb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaun Tabares
Feb 11, 2021 -

Ed Morse Sawgrass Auto Mall responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices

December 19, 2020

Was looking at multiple manufactures SUV's to replace my expiring lease. Met with the staff at Sawgrass Buick. Drove the Enclave, great finishes, handling and ride. Went back and forth a bit trying to work More

by J Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Tabares
Dec 21, 2020 -

Ed Morse Sawgrass Auto Mall responded

Hi! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

December 12, 2020

Great service. We have had 2 leases with them and everything is always good! They make the whole process smooth and easy! Juan Tabares is a great salesman! More

by Marianna La Sorte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Tabares
Dec 15, 2020 -

Ed Morse Sawgrass Auto Mall responded

Hi Marianna! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

September 14, 2020

Professionalism at its finest! Juan Taberas made getting our 2020 Terrain Denali an effortless and pleasant experience. We couldn't be happier. He was friendly, knowledgeable and definitely worked to get us More

by Franciscotherealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Ed Morse Sawgrass Auto Mall responded

Hi Francisco, thank you for taking the time to let others know about your positive experience. We're happy that Juan and our team could meet your expectations! Have a great day. Ed Morse Corporate Offices

September 14, 2020

I had a phenomenal experience from start to finish! I was received with a happy and welcoming hello when I walked in through the doors at Sawgrass Ed Morse GMC by Juan Tabares. Juan helped us locate the More

by Jocolo79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Tabares
Sep 15, 2020 -

Ed Morse Sawgrass Auto Mall responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance! Ed Morse Corporate Offices

September 04, 2020

Excellent Customer Service, enjoy working with Service Advisor Scott Supko. Great service, keeping my car in good working order. Will bring my car back for the next service. More

by roneill0957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Supko
Sep 08, 2020 -

Ed Morse Sawgrass Auto Mall responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices