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Ed Napleton Honda St. Peters
St. Peters, MO
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,877 reviews
May 03, 2025
BEWARE - I bought a 2022 Volkswagen Jetta on 04/03/2025. I asked for GAP insurance, extended warranty and to have the total of my sales tax added into my auto loan. The car was advertised for the selling I asked for GAP insurance, extended warranty and to have the total of my sales tax added into my auto loan. The car was advertised for the selling price of $17,840. They sold the car to me for $18,089. The difference is $249.00. $249 is the price of the non-negotiable wheel locks option that they could not remove from the price of the car. When I inquired about the key for the wheel locks, they didn't even have it. So, they said they would reimburse me. Well since they raised the price of the car to $18089 then they would mean they did not reimburse me. I'm still paying for their mistake of selling me something they did not have. Also, something called "LUXCARE" was applied for $915, this was also non-negotiable and could not be removed. I know this is the scam they run because I didn't have a down payment, and they have to make a profit. I did have good enough credit to get a 5.99% interest rate. I asked to have the sales tax added to the loan. I have had this done 10 times at 10 different dealerships. The dealership will cut me a check for the TOTAL amount of the sales tax. I take the check to the DMV, and I only have to pay $50-$100 for other fees to get my plates. So, when I receive my paperwork, I was expecting a check for around $1700 (sales tax is usually $100 per $1000). I received a check for $689. I don't what magical math they did to come up with the number. Regardless, you can't advertise for one amount and then change the price that's false advertisement. I filed a complaint with FTC and BBB. More
by lhouston
Employees Worked With
April 26, 2025
We have purchased several vehicles from this location and use their service for maintenance. We love the working with Jason Wilbrand use their service for maintenance. We love the working with Jason Wilbrand More
by Wiseones
Employees Worked With
April 26, 2025
I recently purchased a car from Napleton Honda and had an outstanding experience from start to finish. The staff was incredibly helpful, knowledgeable, and patient throughout the entire process. They answere outstanding experience from start to finish. The staff was incredibly helpful, knowledgeable, and patient throughout the entire process. They answered all of my questions, made me feel comfortable, and never pressured me at any point. The car was exactly as described, and I couldn't be happier with my purchase. I highly recommend [Salesperson's Name] and the entire team at [Dealership Name] for anyone looking for a smooth, stress-free car buying experience. More
by jensenschetter
Employees Worked With
Dayna Robbins
April 03, 2025
I had a very pleasant experience buying a used car at this dealer. The process was quick and easy. Brandon Lea who assisted me was very professional and helpful. this dealer. The process was quick and easy. Brandon Lea who assisted me was very professional and helpful. More
by Cbradystl
Employees Worked With
Brandon Lea
March 28, 2025
I recently bought a used vehicle from Ed Napleton, but didn't by the extended warranty. An hour after I drove it off the lot, system failure lights for the ACC, Lane Assist, and related systems flashed. T didn't by the extended warranty. An hour after I drove it off the lot, system failure lights for the ACC, Lane Assist, and related systems flashed. The front camera failed. I contacted my salesman, Sadiq. I told him what happened. They had me bring it back in. They repaired at no cost even though they weren't required to do so. That was good business. More
by poimenwrs2
Employees Worked With
March 24, 2025
Amazing! We wanted a new car something smaller and they worked with us to make it work! Our sales associate was Brandon Lea and Tom Dempsey the GM is great! H We wanted a new car something smaller and they worked with us to make it work! Our sales associate was Brandon Lea and Tom Dempsey the GM is great! He was able to get our payment right where we needed it to be! More
by Angie ward
Employees Worked With
Brandon Lea and Cameron Major
