Ed Napleton Honda St. Peters

The salesman was fine nice young man. The rest of the staff from finance are complete xxxxxxxx. No loyalty, veterans, or first responder discounts. Spent the entire time trying to screw me over. Car list staff from finance are complete xxxxxxxx. No loyalty, veterans, or first responder discounts. Spent the entire time trying to screw me over. Car listed at 24900 I say I’ll put $3k down. Final price 24912. I said I would only pay listed price and not the fees. Also Black Friday sale was purchase a car get a $500 Amazon card. We wouldn’t pay the made up fees so we didn’t qualify fir the Black Friday gift. To top it off they spent so much time trying to get over on me they filled the title paperwork out all wrong. Will never do business with any Napleton dealerships. Horrible customer service. More

Bought a 2021 Honda Pilot. Clint was our salesperson. Excellent buying experience. First time Honda buyer. Very impressed with the overall experience. Will come back for next car purchase. Excellent buying experience. First time Honda buyer. Very impressed with the overall experience. Will come back for next car purchase. More

I was skeptical on purchasing vehicle out of state however Jesse made the transaction smoothly and very responsive with all my questions. Awesome guy to work with! however Jesse made the transaction smoothly and very responsive with all my questions. Awesome guy to work with! More

I love the car we purchased, I bought a Forester for my daughter so she would have a dependable car. The amount of time of the sale took way too long. When the sales manager came out to talk to me at the daughter so she would have a dependable car. The amount of time of the sale took way too long. When the sales manager came out to talk to me at the salesman's desk he said the price of the car was more than they listed it for because of repairs they made to the car to get it ready for sale and that they could've lowered the price if I financed it. It was a cash purchase. That's the first time I had a dealership tell me the car price was more than they advertised More

I bought a new Honda passport and prince made the process stress free. After we agreed to trade in and new veh price .He scheduled time for the delivery that was convenient for us. We arrived and th process stress free. After we agreed to trade in and new veh price .He scheduled time for the delivery that was convenient for us. We arrived and the vehicle was ready . We signed paper work and was on our way to a great car buying experience More

Duane was a great help finding my car & working with me on price, he will help you find the car for you. Great job price on price, he will help you find the car for you. Great job price More

Clint Forth at Ed Napleton Honda was great! I didn’t want to be at the dealership long due to Covid so he took my concerns and worked with it. We did nearly all of the work over text. I just brought my old P to be at the dealership long due to Covid so he took my concerns and worked with it. We did nearly all of the work over text. I just brought my old Pilot in, signed a few documents, and picked up my new Pilot. He was nice, friendly, and easy to work with. More

I traveled an hour and a half to Ed Napleton Honda for what was an amazing deal on a 2015 Hyundai Santa Fe. However, upon arrival, I discovered multiple issues with the vehicle that should have been addre what was an amazing deal on a 2015 Hyundai Santa Fe. However, upon arrival, I discovered multiple issues with the vehicle that should have been addressed already in the multiple phone calls I had participated in. The listing price for the vehicle on their very own website was $7,799, however the first thing that was said to me was, "that is just the price we use to get people here, that is not the actual price." Then I realized I was lied to again when the General Manager came out and told me that they no longer even owned the car, and that I would have to pay $9,200 if I wanted it. Ed Napleton Honda has extremely poor communication both internally amongst their employees and externally to their customers. I do not recommend them at all. More

Duane Booker was excellent. We really enjoyed working with him. He was super nice and not aggressive at all. I love that he followed up with us after a week after our purchase. with him. He was super nice and not aggressive at all. I love that he followed up with us after a week after our purchase. More

Clint was very helpful in getting us what we wanted. He had the car we wanted pulled up when we arrived and I was knowledgeable on the vehicle. had the car we wanted pulled up when we arrived and I was knowledgeable on the vehicle. More