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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,880 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,880 reviews

December 22, 2019

Good Experience Never like the car buying process but Jaron helped out and we got to a deal that made it work. He was helping and you could tell he was working on my More

by bleedblue83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaron Fisher
Dec 24, 2019 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you again!

December 18, 2019

Was in the dealership Dec. 3 first service on new CRV Jamie Wilson was terrific and saw to everything so professionally. Made my time there so comfortably and got the car serviced quickly. More

by Mary Schneider
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson
Dec 19, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for sharing your recent service experience with us, Mary! We hope you continue to choose Ed Napleton Honda in St Peters as your first choice for all your vehicle needs. Take care!

December 14, 2019

Very nice people and clean place I worked with and Just Very nice people and clean place I worked with and Just bought my car here with a very good deal I totally recommend this place More

by Michael Mikheil
Recommend Dealer
Yes
Employees Worked With
Allison Hock
Dec 17, 2019 -

Ed Napleton Honda St. Peters responded

Michael, thanks for your great review, and for giving our dealership such a high star rating! We appreciate your recommendation, and have an amazing day!

December 11, 2019

SCAM WARNING::Don't send anyone to them.The referral is SCAM WARNING:: Don't send anyone to them. The referral is a scam! You will never get paid They put their people as the referral person so they More

by anniedobson43
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ed Napleton Honda St. Peters responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (636) 928-1155 and we will do our best to make this better.

December 08, 2019

Awesome staff, clean showroom and who can beat free Starbucks coffee while you wait?!?! Hands down the best car shopping experience I've ever had. Great atmosphere and very knowledgeable staff. If you More

by czajdel11
Recommend Dealer
Yes
Employees Worked With
Allison Hock
Dec 11, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your support and wonderful comments about our facility! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2019

Great dealership. Very comprehensive protection plan for every vehicle sold. Friendly staff, good deals, good service. I dont have anything else to say but that. More

by Joshuakoester
Recommend Dealer
Yes
Employees Worked With
Orlando Ewing, Aaron Roberts
December 06, 2019

This dealer made me feel appreciated and valuable. They helped me with selecting a car in my price range and helped me through the process of buying. More

by xxdeltastrifexx
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Dec 11, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for mentioning how our team helped make this such a great experience! We hope to see you soon! Take care!

December 05, 2019

My salesperson, Randy, was awesome. He was kind and down to earth. He helped me get the best deal possible for what I was looking for. More

by katrinamd9
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Dec 09, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear Randy took such great care of you! We hope we can continue to be of service to you down the road!

December 05, 2019

Three months later and still no title. I am literally exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter dri More

by Js323
Recommend Dealer
No
Employees Worked With
Tom Dempsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
Dec 23, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for taking the time to share your experience. We regret that this situation has not been resolved to your satisfaction. We would appreciate the chance to discuss this matter further; please contact us at (636) 928-1155 and we'll do our best to make this right with you. We hope to hear from you soon.

December 01, 2019

This dealership is always efficient with service from beginning to end! Aaron, the service advisor is always chipper and goes above and beyond making sure I receive all the necessary work done on my car. More

by k.dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Dec 04, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Take care!

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