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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,880 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,880 reviews

November 16, 2019

Ask for randy, he will get the job done and get you a great deal. It was a great experience overall and everyone is super friendly More

by Brengibb
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Nov 19, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear Randy took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2019

Worse Customer Service Ever My son purchased a 2017 Honda Pilot from Ed Napleton Honda, St. Peters and purchased an extended care plan. I spent 8 hours trying to get someone to More

by carterlr
Customer Service
Recommend Dealer
No
Employees Worked With
Finance, Sales Department
Dec 02, 2019 -

Ed Napleton Honda St. Peters responded

Carter, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you and your son down. Please reach out us at (636) 928-1155 and we will work with you personally in rectifying the issues you experienced.

November 06, 2019

Excellent customer service. They were extremely fair with negotiations. Very friendly service and Randy Lyman whole car buying process very easy! Would definitely recommend to a friend. More

by Lnwitkowski
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Nov 08, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for your feedback. We're thrilled you found Randy so helpful and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2019

Great buying experience Claire Bollan greeted me the moment I walked into the show room and was so great to work with getting models to drive. Answering all my questions. S More

by Trent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Loggins, Claire Bollan
Nov 05, 2019 -

Ed Napleton Honda St. Peters responded

We hope everything was handled to your expectations, Trent. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We strive to deliver a great experience to all of our valued customers. We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2019

Allison was very knowledgeable and worked with me to get the price I wanted! Great experience and friendy staff as well! Very easy to work with More

by melanieboedges
Recommend Dealer
Yes
Employees Worked With
Danielle Lee, Aaron Roberts, Chase Winters, Dan Reidt, Allison Hock
Nov 05, 2019 -

Ed Napleton Honda St. Peters responded

Melanie, congrats on your new car! We're happy to hear Allison was able to help you out! Our team is available should you require any extra help. Safe travels!

October 29, 2019

Great experience Just bought my new Honda Accord and I LOVE it! The dealership was great and everybody that helped in our buying process was fantastic. Special shout o More

by lmeyer2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Kirkwood
Oct 31, 2019 -

Ed Napleton Honda St. Peters responded

Congratulations on your new Honda Accord! It is great to hear Chandler and the team were knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 28, 2019

Very knowledgeable and friendly! He help me with all my questions and was very patient and friendly. Explained, in details, the problem with the vehicle. I didn’t have to spend long More

by Shadow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Oct 31, 2019 -

Ed Napleton Honda St. Peters responded

Shadow, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear you found our staff to be so informative and helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 26, 2019

Just bought a 2016 Civic. Best car buying experience I have ever had . Thanks to Randy Lyman and Shane. Will be recommending to everyone looking for fast friendly customer ser More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Randy Lyman
Oct 29, 2019 -

Ed Napleton Honda St. Peters responded

Hi Kat, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 26, 2019

Customer servive was great and friendly It was a very smooth transaction it only took short time and evrything was done. And the quality of work was awesome Claire was very helpful and ver More

by Mechack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Oct 29, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2019

Claire was very knowledgeable friendly and professional. Claire was very receptive to my needs and made buying my new car as smooth as possible. I felt like I could trust her. She’s very good at what she doe More

by Happy Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Oct 29, 2019 -

Ed Napleton Honda St. Peters responded

We are so happy to read such a great review about Ed Napleton Honda in St Peters! Please don't hesitate to reach out to us if there's anything more we can do!

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