Ed Napleton Honda St. Peters

Tire replacement Aaron, my service advisor, was outstanding. He was pleasant, knowledgeable, and genuinely concerned about getting me scheduled for windshield replace Aaron, my service advisor, was outstanding. He was pleasant, knowledgeable, and genuinely concerned about getting me scheduled for windshield replaced. He kept me informed as to available times. He went over the multi point inspection results, and already had estimates attatched. He made sure I had shuttle service to my house while waiting for work to be completed. Despite being busy, I never felt rushed, and his positive attitude and smile was refreshing. More

AWARD-WINNING EXCELLENT!!! Mike Wells brought the car of my choice around to front of Napleton, showed me the car upside-down and sideways, and then I cried. The cry was tears o Mike Wells brought the car of my choice around to front of Napleton, showed me the car upside-down and sideways, and then I cried. The cry was tears of happiness. Mike ran inside to bring me tissues and a water, mildly concerned with my meltdown. Mike attempted to show and explain the “extra” on the inside but I was too overwhelmed to absorb and asked him if I could take the car home until the next day. He agreed, and I drove off after the license/signature procedure. I was in love the second I drove off the lot and still am! My HondaCivic is perfect in every way! When I returned to purchase, Mike explained in awesome and understandable language the “extras” on the inside of my new beauty. Mike couldn’t have been more educated, kind, and generous with his time. I am 100% satisfied and will recommend your dealership and Mike Wells to every friend and family member I know in search of a car! Thank you Carolyn (Carrie) Kasten More

Great Experience and Friendly Staff I have worked with this dealership since 2002 when I purchased my 2003 Honda Odyssey. My husband was in need of a new car and we ended up purchasing I have worked with this dealership since 2002 when I purchased my 2003 Honda Odyssey. My husband was in need of a new car and we ended up purchasing two new CRV's. Claire (Sales Consultant), Brian (Finance), Cody (Floor Manager) and Dylan (Manager) did a fantastic job working with us. Funny thing is I just went up there to bring my husband the check book and title/spare key to his car he was trading in. Regardless of how it played out it was a great experience. Very friendly and accommodating staff. Hard working and it was a very long day for them (and us). Claire was kind enough to pick me up at my house on Monday 4/29 so I could pick up my car since I wasn't trading in. Sold my car to a family member and Brian in Finance had to rework all my paperwork. As stated before "Great Experience" and "Very friendly/accommodating staff". FYI - I drove my Honda Odyssey for 14 years and missed it when I sold it and purchased a family members car. 15 months later....I'm back with Honda and very excited to be. More

great experience It was a great experience. Mr. Ben Pilla was our salesman and he was very knowledgeable about the car. He was very patient, respectable, and was a gre It was a great experience. Mr. Ben Pilla was our salesman and he was very knowledgeable about the car. He was very patient, respectable, and was a great host. Mr. Dan in Finance worked wonders and was able to get us the car we wanted at a great cost and affordable. More

Excellent service Aaron Roberts, Service Advisor at Napleton Great job by Aaron Roberts, Service Advisor at Napleton Honda. Liked all work & service. Bought 4 Hondas over the years. 3 from Ed Napleton. Very plea Great job by Aaron Roberts, Service Advisor at Napleton Honda. Liked all work & service. Bought 4 Hondas over the years. 3 from Ed Napleton. Very pleased. More

Great service! I had an appointment for an oil change. Aaron was very curious and professional. He went over everything in detail with me and was very helpful. I had an appointment for an oil change. Aaron was very curious and professional. He went over everything in detail with me and was very helpful. More

Great Friendly Staff The staff at Ed Napleton was great to work with and we love our new Honda Pilot. I never felt pressured like other dealerships. The only issue was try The staff at Ed Napleton was great to work with and we love our new Honda Pilot. I never felt pressured like other dealerships. The only issue was trying to reach someone by phone. However they have listened to their customers and will establish a customer help line to answer questions or concerns in a timely manner. Great job everyone!! More

Great , quick follow up! Mike -Got answers to all questions , worked with his Manager , felt like I was working with a real team! I was always accommodating on test drives , p Mike -Got answers to all questions , worked with his Manager , felt like I was working with a real team! I was always accommodating on test drives , pricing and Mike had a strong understanding of features and how they work. More

Satisfied Customer I’m always satisfied with our service but wish adding loaner cars in the future would be considered at Ed Napleton. I’m a stay at home DAD that does n I’m always satisfied with our service but wish adding loaner cars in the future would be considered at Ed Napleton. I’m a stay at home DAD that does not have the time to sit idle while waiting for a service that takes more than 4 hours. More

My experience at Napleton Honda was fantastic! Dylan Hubler and Claire Bollan were the best salespeople I have ever experienced . They were both courteous and found the exact car I wanted. Twenty m Dylan Hubler and Claire Bollan were the best salespeople I have ever experienced . They were both courteous and found the exact car I wanted. Twenty minutes from the dealership, I received a call from Claire offering to meet me because she noticed I had left numerous personal items in my trade-in vehicle. Due to another commitment, I could not turn around to meet her. She then offered to box the items and mail them to me. I received them today. What a special team.....Dylan and Claire!! My Honda experience was a great one!! I would highly recommend Napleton Honda. More