Ed Napleton Honda St. Peters

Had a Honda Fit; sadly no negotiable deal this time. As my lease was nearing the end (October), my daughter accompanied me to the dealership where I originally leased my FIT in 2013. Anticipated leasing As my lease was nearing the end (October), my daughter accompanied me to the dealership where I originally leased my FIT in 2013. Anticipated leasing a 2016 FIT. My MAIN REASON for writing this review is to thank my Sales Consultant, Mr. Randy Lyman. I met him in 2013. Although he was not my Sales Consultant at that time, I found him to be a very knowledgeable, pleasant, courteous representative of this dealership. When I walked in with my daughter on August 3, Randy was the person I looked for. He was again very friendly, polite, listened to what I wanted, and arranged a test drive of a new Honda FIT. He treated me as a Valued Return customer. I could not have had a better sales contact at this dealership. Unfortunately, we were unable to come to acceptable terms regarding the finance arrangements. I also want to say a public "Thank You" to Ms. Veronica Mosby for being so friendly, patient and understanding during the three visits I made to the Service Dept. during my 3-year Lease Agreement. She is an answer to many problems for a woman who know very little about autos. More

Over accommodating staff in a good way Recently bought a used car from this Dealership. I delt with multiple people along the way and each of the people seemed to provide honesty and gre Recently bought a used car from this Dealership. I delt with multiple people along the way and each of the people seemed to provide honesty and great customer service. The car salesman Matt, though newer to the salesman position was a straight shooter, he was honest with me if he did not have an answer and went to his supervisor with the questions he did not have answers for. The car I purchased had AC problems, Ed Napleton Honda fixed it free of charge and provided me with a courtesy car. Veronica in the service department stayed late to meet me to swap out the courtesy car with my vehicle. While in possession of the courtesy car, a rock chipped the windshield. The manager was more than accommodating when he told me it was okay and would have it filled at no cost to me. Over all great experience, very honest and accommodating and all employees I came in contact with seemed happy with their jobs. More

Great experience Ken Culver was our salesman. Speaking from someone who does NOT enjoy car shopping, he made the whole process much better. He was very knowledgable, Ken Culver was our salesman. Speaking from someone who does NOT enjoy car shopping, he made the whole process much better. He was very knowledgable, friendly, and helpful, and I did not find him pushy at all. I would definitely drive the farther distance to this dealership, and would recommend him to anyone in the market for a new car! Also, even like my new car!!! More

Awesome! The day I bought my car was really long and stressful, but my Salesmen Bobby made sure I was comfortable and informed all day. Offered me water and so The day I bought my car was really long and stressful, but my Salesmen Bobby made sure I was comfortable and informed all day. Offered me water and soda and made me laugh as well. Overall great first experience buying a car. I felt like I was in good honest hands. Thanks again Bobby!! More

Sales and Service Informative, pleasant, no pressure experience at Ed Napleton. We had purchased a used vehicle in the past from them and decided to make it our first Informative, pleasant, no pressure experience at Ed Napleton. We had purchased a used vehicle in the past from them and decided to make it our first stop when looking for a new vehicle. Car shopping can be a very tiresome, tedious experience but they make it pleasant all the way around. More

Great customer service I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took th I purchased a used Honda Odyssey about 2 months ago. It only had 1 key when I purchased it, but I found a blank on amazon for about $8. I took the blank into the dealership to get the transponder programed and the key cut. I spoke with the sales manager and they comped to cost of getting the key programed and cut. More

No Pressure Car Buying Experience Our Sales Consultant, Scott McNevin was extremely knowledgeable about the Honda Pilot, patient with us while we made our decision, and never used the Our Sales Consultant, Scott McNevin was extremely knowledgeable about the Honda Pilot, patient with us while we made our decision, and never used the dreaded hard sell dealership tactics we all expect during the car buying process. Along with Scott's support, the ease of the Internet quoting process with the assistance of Ravonda Price, ultimately brought us to Ed Napleton Honda, and in the end, prevented us from looking elsewhere. Working with Finance Manager, Tom Baker was a seamless and pain-free process, without any aggressive up-selling pressure. Hands down, the best car buying experience ever. More

Honda Civic 2013 lx I had best time at this dealership the salesman Scott McNevin is very good at his job he knew everything about the civic thanks again 😃 My 1st Honda I had best time at this dealership the salesman Scott McNevin is very good at his job he knew everything about the civic thanks again 😃 My 1st Honda AJ More

Great Experience We worked with Matt Cantrell in purchasing our new Honda Odyssey. Matt was great and worked hard to get the best deal he could for us. He made the c We worked with Matt Cantrell in purchasing our new Honda Odyssey. Matt was great and worked hard to get the best deal he could for us. He made the car buying enjoyable! Thank you Matt!! More