Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Honda St. Peters
St. Peters, MO
1,880 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,880 reviews
November 02, 2015
Easy , fast , and professional I delt with a true pro from the moment I walked in the door. They were kind and the process was fast and easy. I liked how when I asked Ken my sal I delt with a true pro from the moment I walked in the door. They were kind and the process was fast and easy. I liked how when I asked Ken my salesman a qu about any feature on the car he was quick with the answer. Never once heard let me ask someone else. If I didn't understand his answer he showed me in a car until I got it. More
by bernie
Employees Worked With
Ken Culver
November 01, 2015
Great Buying Experience "I had fun buying my car".... said no one ever. Until now! I bought a new Civic for my college age daughter. Danny Walters talked to her with great "I had fun buying my car".... said no one ever. Until now! I bought a new Civic for my college age daughter. Danny Walters talked to her with great respect, made sure he new what was important to her, and really worked to get her business. He got her into the car that had the features she wanted without pressuring her to add things she didn't need. He was certainly serious about getting our business, but managed to do it in a way that was really fun and added a few goofball laughs. I left feeling like we got a great deal on a great car. The whole sales staff, finance staff, and service staff were friendly and courteous. I would definitely recommend this dealership based on our experience. Thanks guys! More
by LAS
Employees Worked With
Danny Walters
November 01, 2015
Everyone Cares! My. Sales professional is Randy. He was all knowledge yet not pushy. Very easy to. Talk with. I also talked with Marco the sales manager. Not the typi My. Sales professional is Randy. He was all knowledge yet not pushy. Very easy to. Talk with. I also talked with Marco the sales manager. Not the typical pushy sales manner. Very polite and helpful. Again very positive experience. I also worked with Rick the business manager. All three of these gentlemen earn that title. 5 stars across the board. I have also recruited follow up. Emails and calls. Great job ! More
by Pburns1959
Employees Worked With
Randy Lyman
October 31, 2015
too bad Don't let them rush you through the contract process. They messed up our paperwork several times and by the 3rd time we thought we were signing the s Don't let them rush you through the contract process. They messed up our paperwork several times and by the 3rd time we thought we were signing the same paperwork as the 1st cotract with just the mistaken VIN and trade information corrected. We said we needed more miles they put us down for the lowest and we test drove a vehicle with 8 miles but after all was said and done the vehicle we ended up with had well over 100. Our paperwork said 16. I went back the next day and Harley was quick to tell me too bad, you signed the paperwork. The salesman, Demitrius was nice and knowledgeable. Just the general manager and finance guy were not after customer service. It has been a week since we bought our car and we still haven't gotten a call to put on the protection for the paint and interior. We paid $1000 for this. ALSO watch for the extra charges they slip in and don't explain. Over all sneaky. More
by carbuyer134
October 30, 2015
Great Dealership! We really enjoyed the experience buying our new Honda with Napleton. Great dealership we highly recommend them. We will definitely will purchase f We really enjoyed the experience buying our new Honda with Napleton. Great dealership we highly recommend them. We will definitely will purchase from them again when we buy our next new car. We absolutely love our new Civic !!!! More
by KEN AND ANN
October 30, 2015
A+++++ I was working with Ken and Matco , Great customer service they put me I the car I love with a great price, Thank you Ken and Marco . I was working with Ken and Matco , Great customer service they put me I the car I love with a great price, Thank you Ken and Marco . More
by nas 73
Employees Worked With
Ken Culver
October 29, 2015
Amazing experience Well worth the drive I had a great buying experience. Thank you to everyone that helped in my purchase you guys are amazing. Easy from start to finis Well worth the drive I had a great buying experience. Thank you to everyone that helped in my purchase you guys are amazing. Easy from start to finish with no pressure sales at all. More
by Oddie
Employees Worked With
rodger Harman, Randy Lyman, Mike Schindler, Scott McNevin, Steve Dennis, Ryan Gaddy, Danny Walters
October 28, 2015
Great experience with Honda Love,Love Honda Sales person was very helpful with my brand new CR-V Touring. I really like the car and he was very informative. Would recommend the dealer to my frie Sales person was very helpful with my brand new CR-V Touring. I really like the car and he was very informative. Would recommend the dealer to my friends as well. More
by LynneKay
Employees Worked With
Danny Walters
October 27, 2015
car tech Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. Katie/Tex were very nice and helped me with my car. Had to reprogramming a key.New jeep. Third time this year. 2014 jeep. Price of car was perfect. More
by toad
Employees Worked With
Katie / Tex
October 26, 2015
Excellent!!! My experiance over all was great i had the opportunity of working with the most knowledge professional salesman ive ever met. He had all my questions My experiance over all was great i had the opportunity of working with the most knowledge professional salesman ive ever met. He had all my questions answered before i even asked anything. I didnt feel pressure to buy or rushed in anyway. I had been without a car for some time and became content with it. But with the winter months comming i felt it was time to start fresh and why not Honda. Thank you Demetrius so much for everything and Happy Birthday!!! Hope to see u in management some day soon you deserve it!! More
by ButterflyAffect85
