Ed Napleton Honda St. Peters

I found the representative to be very courteous and efficient. He responded to my inquires regarding replacing the timing belt and provided information that was not clearly defined in the Owners Manual efficient. He responded to my inquires regarding replacing the timing belt and provided information that was not clearly defined in the Owners Manual. I was also pleased to find that my car had been washed before returning it to me. More

First off, we spent over 2 months looking for a car. Several times we called or visited Ed Napleton Honda only to find that they couldn't find the car they had listed on their website or on AutoTrader.c Several times we called or visited Ed Napleton Honda only to find that they couldn't find the car they had listed on their website or on AutoTrader.com. They have the worst record-keeping out of all the dealers we visited. Make sure to call in advance and check if they have the car. If they say they do, ask them to go out and make sure! Because if they can't physically touch it, they probably don't have it. I am not over-exaggerating. These people will waste your time if you let them. Other than that annoyance, they are very nice and helpful! We went to look at a CR-V they had listed and were able to negotiate a decent price for it. We wanted to sleep on it and found an unbeatable deal elsewhere by chance which we couldn't pass up. But Shane and John were both very nice and I would recommend them and this dealer. I can only hope that they hire someone competent soon who will keep their inventory more updated. More

I was given a loaner car because my van was in for an entire day for routine maintenance. The service technician I worked with was very friendly and helpful. entire day for routine maintenance. The service technician I worked with was very friendly and helpful. More

I had a maintenance required light on and the same day I called I got my car in and an hour later I had my car back. Everyone was very nice and made me feel like I was their only care in the world. When it called I got my car in and an hour later I had my car back. Everyone was very nice and made me feel like I was their only care in the world. When it came to discussing price I was relieved to not feel like they were selling me anything. It was very clear what was recommended versus what was required and I greatly appreciated that. I will continue to to come back to Ed Napleton Honda because I trust that they will be completely honest with me. Thank you Ed Napleton Honda!!! More

I have been very happy with my Honda Fit - Sport Model and the options purchased. I recently had a problem with the blower fan and was able to get an appointment in one (1) day. They located a new fan a and the options purchased. I recently had a problem with the blower fan and was able to get an appointment in one (1) day. They located a new fan and installed it that afternoon to make my ride much cooler in the 80 degree weather that hit the area early this year. I am ready to take on the heat of summer comfortably in my Honda. More

I have had very little go wrong with my Accord. Exceptionally reliable. When I have had an issue the service department is very eager to work with my schedule, get me to and from work and explain t Exceptionally reliable. When I have had an issue the service department is very eager to work with my schedule, get me to and from work and explain the service to my satisfaction. They have surpassed the service I received at the local Mercedes dealership. Yes I traded my Mercedes for a Honda and have never regretted it. More

I take our cars to Ed Napelaton Honda to ensure I get the proper service from qualified Honda specialists. When it comes to the best service for my Honda I take it to Ed Napelton Honda. They get the work d proper service from qualified Honda specialists. When it comes to the best service for my Honda I take it to Ed Napelton Honda. They get the work done right and fast! More

When I first contacted the dealership I was looking for a vehicle for myself. Because of certain circumstances, I had to purchase that vehicle from a different dealer, However this dealer and Chad never let vehicle for myself. Because of certain circumstances, I had to purchase that vehicle from a different dealer, However this dealer and Chad never let me wonder off without trying to help me in the future. When it came time to help my son get a new vehicle, this dealer, Ed Napleton, took steps to help my son and myself that I would consider up and beyond the normal call of service. Thus I was able to help my son purchase his new Honda Civic and we are very happy with the dealership and all personal that were involved. I really feel that the people that work there are super people and the really care for others to try and help them in every way they possibly can. Thnaks to all the staff at Ed Napelton Honda! More

My favorite part about my buying experience with Ed Napleton was I was in and out of the dealership in under 2 hours. I went in to purchase a 2012 CR-V. We were there having our 2008 Honda CR-V service Napleton was I was in and out of the dealership in under 2 hours. I went in to purchase a 2012 CR-V. We were there having our 2008 Honda CR-V serviced, walked into the showroom, and John approached us asking if we needed help. I said I wanted to look at the new CR-V, and he walked us to where one was. It was cold out that day and we had our baby with us, he offered to drive it into the service bay so we could take a look at it where it was warm. Above and beyond doesn't even begin to describe how amazing John was throughout the whole process. I came in knowing what I wanted and John delivered. Every question I had he was able to answer and there were no surprises. We had such an enjoyable experience I will always buy my cars from him. More

The Dealership was great. It was very quick and easy to purchase my new Honda Pilot at a fantastic price! Everyone was also very nice. purchase my new Honda Pilot at a fantastic price! Everyone was also very nice. More