Ed Rinke Chevrolet Buick GMC

It was clear they weren't very interested in us as a customer. Won't return. customer. Won't return. More

DO NOT take you car here for any service. They are horrible especially if you are women. They try to bully you and lie about everything, Keep your car for days and don't work on it. They fina They are horrible especially if you are women. They try to bully you and lie about everything, Keep your car for days and don't work on it. They finally fixed a repair that was covered under warranty after four days knowing I did not have another car. I also asked them to do a diagnostic on another problem which they wanted to charge me $650.00. Which was also under warranty. I told them do not do it. They charged me 99.00 for a diagnostic test. Which the customer service manager screamed at me when I picked up my truck that his mechanic took hours to diagnosis it. They should be ashamed of themselves. Alan the employee that I worked with lies and apparently doesn't recall conversations you have with him to cover his mistakes. I deserve my money back from Ed Rinke. A few days later I took my truck to a great place and they diagnosed it in 10 minutes. They drove me home and picked me up when it was finished within 3 hours. NO CHARGE for any of the services. My rating for here is a O. More

I leased a 2022 Silverado in April 2022. Saleswoman was Chelsea. Excellent service. Recently contacted by service that a missing chip was available and they they worked with my schedule to i Saleswoman was Chelsea. Excellent service. Recently contacted by service that a missing chip was available and they they worked with my schedule to install. More

Worst dealership ever! !! This place is a circus and the sales manager Greg degrandis is the ring leader!!! Unbelievable how they treat people. They should not be in busin !! This place is a circus and the sales manager Greg degrandis is the ring leader!!! Unbelievable how they treat people. They should not be in business. More

Very rude. Zero customer service. Sales person Jennifer Schmelze doesn't even call you back. She totally lied about pricing. I spoke to the sales manager "G Zero customer service. Sales person Jennifer Schmelze doesn't even call you back. She totally lied about pricing. I spoke to the sales manager "Greg', just as bad....zero people skills. Not sure if the owner Ed Rinke allows this but I am confident if I was the owner there would not be these type of problems. Not sure how this dealership remains open with all the negative feedback. More

Very rude and incompetent service department. Not sure how they're still in business. I will drive out of my way to go up another dealership. Not sure how they're still in business. I will drive out of my way to go up another dealership. More

the worst dealer i have ever dealt with. they kept my vehicle for 3 days then they told me nothing in the car and it has the same problem in it. and they charge me although i have full cover they kept my vehicle for 3 days then they told me nothing in the car and it has the same problem in it. and they charge me although i have full coverage insurance including the rental car and they didn't give me another car in these 3 days although it covered in the insurance. and they need to hire professional engineering. Arkan arkan_762001@yahoo.com More

top notch service. I was treated excellent and the work was done efficiently. plus the dealership is beautiful it is a win win for me. I was treated excellent and the work was done efficiently. plus the dealership is beautiful it is a win win for me. More

The collision department is absolutely terrible. Please don’t take your car here! They screwed up the paint and lied about fixing it and the door that was repaired now rattles. The manager was a com Please don’t take your car here! They screwed up the paint and lied about fixing it and the door that was repaired now rattles. The manager was a complete degenerate and they felt because I was a female I’d settle for low rate work. My insurance will now have to pay for correct repair work at a competent dealership due to their negligence. Worst experience ever! More

I live in Chicago and work here in Saint Clair Shores, I was referred by a friend to visit Ed Rinke Chevrolet. Lets just say that it was refreshing to do business with people who actually cares about their was referred by a friend to visit Ed Rinke Chevrolet. Lets just say that it was refreshing to do business with people who actually cares about their clients. I will highly recommend Ed Rinke Chevrolet to my friends and family. Thanks again for the excellent service. Love my new Silverado. More