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Ed Shults Chevrolet

Jamestown, NY

Overview
Employees
Reviews
Vehicles
4.6
105 Reviews
Ed Shults Chevrolet proudly serves Jamestown, Chautauqua County, and Western New York with a better way to buy and own a vehicle. As part of the family-owned Shults Auto Group, we're committed to honest pricing, exceptional service, and long-term value-before and after the sale.
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300 Fluvanna Ave

Jamestown, NY

14701

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Showing 105 reviews

October 25, 2026

I don't know Was a decent experience. They were very efficient. And courteous. Very decent More

by richardwaterman4
Recommend Dealer
Yes
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October 22, 2026

Amazing service. Everything was amazing. I can't wait until next time. I love Ed Shults Chevrolet More

by albertstephenson33
Recommend Dealer
Yes
Employees Worked With
Albert
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Oct 23, 2026 -

Ed Shults Chevrolet responded

Thank you for your five-star rating. We’re delighted you found our service exceptional and look forward to caring for your Honda CR-V again soon.

October 20, 2026

Okay Fine ? ? I have dealt with them for years and will continue to as they are great to deal with. More

by lperrine65
Recommend Dealer
Yes
Employees Worked With
I just picked someone up. Im a driver from Olean Class Cars.
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Oct 20, 2026 -

Ed Shults Chevrolet responded

Hearing that you’ve trusted our service department for years means a lot to our team. We look forward to each opportunity to service your Chevrolet Traverse Limited.

October 18, 2026

They are respectful and helpful. I just would like more results when it comes to warranty related issues rather than the techs looking for excuses in other areas to not fix the main More

by BigDogz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales & technician
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Oct 20, 2026 -

Ed Shults Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 14, 2026

Everyone there is top notch, service included Paul even offered to come to my house to bring things I forgot More

by dennis phillips
Recommend Dealer
Yes
Employees Worked With
Paul Kay, top notch salesmen. Jumped through hoops for me
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Oct 14, 2026 -

Ed Shults Chevrolet responded

Your note about our team’s willingness to bring forgotten items to your home shows our commitment to making your service as convenient as possible. Knowing that you found everyone to be top notch means a great deal to our service department.

October 13, 2026

Exceptional service experience. In quickly and completed in time requested. I will always use Shults for mr sales and service. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert and Bob in service department
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Oct 13, 2026 -

Ed Shults Chevrolet responded

Knowing the service on your Chevrolet Traverse was completed promptly and met your requested timeline is rewarding. Hearing you’ll always choose us for both sales and service means a lot to our team.

October 11, 2026

Accommodating. Friendly and helpful He worked with us to be able to pick up the truck at our convenience. Very appreciative in helping with the 2nd key for the truc More

by dmhowlett267
Recommend Dealer
Yes
Employees Worked With
Kieran Stitt
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Oct 11, 2026 -

Ed Shults Chevrolet responded

We’re glad our team could coordinate a convenient pickup for your Chevrolet Silverado 1500 and help you get that second key. Knowing we answered all your questions in a welcoming and attentive way is rewarding for us.

October 10, 2026

Service was for inspection and to install 3 fold cover on truck bed. Great service, service took 1.5 hours. More

by fobrocta
Recommend Dealer
Yes
Employees Worked With
Bob
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Oct 10, 2026 -

Ed Shults Chevrolet responded

Our service department enjoyed completing the inspection and three-fold cover installation on your Silverado 1500 in just 1.5 hours. Hearing that you found our work efficient means a lot to us.

October 10, 2026

Very friendly and helped with my problem and explained in detail what happen Gave me peace of mind More

by bflagella
Recommend Dealer
Yes
Employees Worked With
Albert
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Oct 10, 2026 -

Ed Shults Chevrolet responded

Knowing the detailed explanation and friendly assistance for your Equinox gave you peace of mind is rewarding. Your kind words mean a great deal to our service department.

October 10, 2026

Fast ,courteous, and overall great day. .. Solved my issue with my vehicle and got me out i 55 minutes... More

by Douglas 1963
Recommend Dealer
Yes
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Oct 10, 2026 -

Ed Shults Chevrolet responded

We’re glad our team could resolve your Equinox’s issue quickly and get you back on the road in under an hour. Knowing that the service felt fast and courteous means a lot to us.

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