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Ed Shults Chevrolet
Jamestown, NY
133 Reviews
Ed Shults Chevrolet proudly serves Jamestown, Chautauqua County, and Western New York with a better way to buy and own a vehicle. As part of the family-owned Shults Auto Group, we're committed to honest pricing, exceptional service, and long-term value-before and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 133 reviews
November 13, 2026
Service writers are great. I believe it's the service manager needs to have better interpersonal skills. Last visit my truck was 100 miles out of bumper to bumper warranty and I believe it's the service manager needs to have better interpersonal skills. Last visit my truck was 100 miles out of bumper to bumper warranty and the problem I brought it in for started at least 200 miles before the warranty expired. Service manager was not interested in helping out. Luckily my extended warranty covers it. More
by msiverling1
Verified Customer
November 12, 2026
Excellent service, easy to make appointment, quick service, car left clean, friendly staff, clean waiting room service, car left clean, friendly staff, clean waiting room More
by rsullivan846
Employees Worked With
November 12, 2026
They seemed fair in pricing and I appreciated they had good communication with me throughout. I do think the mechanic may have loosened something in my turbo because now it squeals like a pig when I hit t good communication with me throughout. I do think the mechanic may have loosened something in my turbo because now it squeals like a pig when I hit the gas which it never did before the appointment More
by ksercu
Employees Worked With
Albert
November 11, 2026
Heather has continued over the years to offer my family, the best opportunities to purchase vehicles that have been used and in certified state. However, people have been happy with her service. This is not the best opportunities to purchase vehicles that have been used and in certified state. However, people have been happy with her service. This is not the first car I've purchased from her. And it will not be my last. More
by lorif1043
November 11, 2026
Great Service Great People always have a very easy time scheduling and picking up vehicle from dealership never had any problems scheduling and picking up vehicle from dealership never had any problems More
by jlindahl007
Employees Worked With
November 10, 2026
Very professional and courteous Always a pleasure doing business with them, Brian is always polite and explains everything in great detail. Very professional business with them, Brian is always polite and explains everything in great detail. Very professional More
by richmartin88
Employees Worked With
Bob when I dropped it off and Albert when I picked it up at the service desk.
