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Ed Shults Chevrolet
Jamestown, NY
133 Reviews
Ed Shults Chevrolet proudly serves Jamestown, Chautauqua County, and Western New York with a better way to buy and own a vehicle. As part of the family-owned Shults Auto Group, we're committed to honest pricing, exceptional service, and long-term value-before and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 133 reviews
Verified Customer
October 29, 2026
They always complete the service in a timely Manor and professionally. Always checking to make sure you need anything else professionally. Always checking to make sure you need anything else More
by davmac55
October 27, 2026
Drop off at eight promised back by noon didn't get it till 2:15 and was to leave on a trip by two leaving me to make other arrangements to pick up my grandchildren. This was for an oil change and a detai till 2:15 and was to leave on a trip by two leaving me to make other arrangements to pick up my grandchildren. This was for an oil change and a detail nothing major. I was very displeased with this. More
by carole_fedorka
Employees Worked With
Bob
October 27, 2026
I placed a deposit on a 2023 Chevrolet Silverado LTZ that was advertised as having 12,608 miles. That same mileage was also documented on the sales agreement I signed. However, approximately an hour after was advertised as having 12,608 miles. That same mileage was also documented on the sales agreement I signed. However, approximately an hour after taking delivery, I discovered that the odometer actually read 13,466 miles. Even accounting for my drive home, this represented a discrepancy of approximately 800 miles from what had been advertised and agreed upon. When I contacted the dealership, I was not provided with a satisfactory explanation, nor was any compensation or goodwill adjustment offered. This was particularly disappointing given the price of the vehicle and my expectation that the advertised mileage would be accurate. That said, I want to emphasize that every other aspect of my experience was excellent. The staff was professional, helpful, and pleasant to work with. It's unfortunate that an otherwise outstanding buying experience was overshadowed by this unresolved issue. More
by w.e.p.
Employees Worked With
October 27, 2026
Professional and exceptional services always. This is the only place to buy & service your vehicles. Thanks, Bob, Albert, and Jay. This is the only place to buy & service your vehicles. Thanks, Bob, Albert, and Jay. More
by Tahoe
Employees Worked With
October 25, 2026
Oil change, tire rotation and detailed. Robert called and suggested a cabin air filter replacement which was appreciated. The car was beautiful when the detailing was finished. Robert called and suggested a cabin air filter replacement which was appreciated. The car was beautiful when the detailing was finished. More
by Paskje
Employees Worked With
Robert xx the Service Desk
