Ed Tomko Chrysler Dodge Jeep Ram

Peace of Mind They were extremely accommodating to my needs! Also very efficient, honest, and do what they can to help. I got two new Jeeps at my price point. N They were extremely accommodating to my needs! Also very efficient, honest, and do what they can to help. I got two new Jeeps at my price point. Now I have the peace of mind that my daughter and I have vehicles that handle great in the snow and bad weather. I definitely recommend Jerrol Walker for your car needs! More

Excellence Experience I would like to say Thank You to Jerrol Walker and Ed Tomko Dealership for the excellence service they provided my mother on her purchase of a vehicle I would like to say Thank You to Jerrol Walker and Ed Tomko Dealership for the excellence service they provided my mother on her purchase of a vehicle. They were able to do the unthinkable for my mother, she did not have the best of credit and/or the money to put down on a vehicle. They were able to help her get financed for a vehicle at a decent rate and she ended up leaving the dealership with a vehicle within a few hours. I'd recommend the salesman Jerrol Walker, he was very professional and caring when dealing with my mothers situation. He went above and beyond the call of duty to get the deal done. Thanks again!!! Great Job!!!! More

Jeep Patriot I had great service and support. Michael Ferguson was very kind and helpful. He helped me set up the blue tooth in my Jeep. The process was very fast! I had great service and support. Michael Ferguson was very kind and helpful. He helped me set up the blue tooth in my Jeep. The process was very fast! More

Turn in and lease new vehicle I went to Ed Tomko in Avon Lake Ohio because the lease to my current vehicle was up. I was very happy to see that Jerrol Walker was working as he has I went to Ed Tomko in Avon Lake Ohio because the lease to my current vehicle was up. I was very happy to see that Jerrol Walker was working as he has sold me other vehicles. Jerrol has always been a pleasure to work with as he is very polite to me and my family when we are looking for vehicles. Jerrol has always recommended vehicles that fit our needs and then works with our budget to get the best value for our dollar. The car selection Ed Tomko has is large and their facility is top notch. I would recommend Ed Tomko and when you go, you need to Jerrol Walker More

salesman refused to answer questions I completed an online request via the dealer's web site to obtain my current vehicle's trade in value. After completing all the information I was giv I completed an online request via the dealer's web site to obtain my current vehicle's trade in value. After completing all the information I was given no value and instead told I'd be contacted. I was then contacted by a Michael Ferguson via email who still did not provide my trade in value. I then asked Mr. Ferguson specifically for the trade in value as well as details for a lease advertised in the Plain Dealer. Ferguson sent me a simple email stating that he would only discuss my trade in if I went to the dealership. I then again asked for at least specifics for the lease details and an estimate for my trade (I live an hour away so dropping by was not an option). Ferguson never responded. This is classis 1980's rip off car salesman tactics. This is their way of saying "come in and we'll beat you over the head till you buy a car". No Thanks, I'll take my business elsewhere. More

Shopped for a Mini Van 2016 Dodge Caravan I went to the dealership today Saturday 11/21/15, around 2pm. Salesman James E. walks up to me, i ask him about the vans, he se I went to the dealership today Saturday 11/21/15, around 2pm. Salesman James E. walks up to me, i ask him about the vans, he seemed pretty knowledgeable, and i asked to go for a test drive, while on the test drive, i asked if he could give me some numbers on what my payments would be, he said only if I am ready to buy. Which made me feel pressured, I don't know about anybody else, but I am not buying without knowing how much my payment would be, James had said If I am serious about buying today, he could sit down with me, When we got back to the dealership, he parked the van, and I asked to go inside to see if I would qualify for the vehicle, He seemed cold and very business robotic like when I tried making small talk. He took my name and number down, ran my credit, (I'm rebuilding my credit) and said the banks are closed today, they closed at 12 noon. I could tell that when he told me my score was a 620, He didn't want to work with me as I would need more traditional financing then what Chrysler could offer. Well that made my decision. Due to feeling pressured to buy the vehicle and the feeling he no longer wanted to work with me, I will take my business elsewhere. More

Awesome customer service and price Jerrol walker was so polite and went through so much to get me a good deal on my car. I got a very new and nice ford focus and I'm so happy with it. G Jerrol walker was so polite and went through so much to get me a good deal on my car. I got a very new and nice ford focus and I'm so happy with it. Great underrated dealership. More

Great! I recently purchased a Jeep Cherokee from Jerrol Walker. I was ready for a new vehicle and having dealt with him in the past we decided to pay him an I recently purchased a Jeep Cherokee from Jerrol Walker. I was ready for a new vehicle and having dealt with him in the past we decided to pay him another visit. Once again he did everything he could to make us happy. I love my car and would recommend this dealership to my friends. More

Terrific experience, painless & fun! Having several obstacles to my ability to purchase an automobile & obtain financing, James Elwell (Sales Consultant) made the purchasing experience a Having several obstacles to my ability to purchase an automobile & obtain financing, James Elwell (Sales Consultant) made the purchasing experience a total joy. He is thoughtful, professional and attentive to details. It's a pleasure to drive the vehicle that I purchased last weekend! More

great car buying experience They had the exact car I was looking for and made the purchasing process super easy and clear. It can be overwhelming to buy a car, but my experience They had the exact car I was looking for and made the purchasing process super easy and clear. It can be overwhelming to buy a car, but my experience couldn't have been better. More