
Ed Voyles Chrysler Jeep Dodge Ram
Marietta, GA
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Ed Voyles Marietta dealership and new car sales staff, particularly Mr.Tylor Dimmig,made our first new vehicle purchase a wonderful experience. From our original test drive when they went as far as to as particularly Mr.Tylor Dimmig,made our first new vehicle purchase a wonderful experience. From our original test drive when they went as far as to assist with my toddlers car seat to our expedited transaction processes everyone really impressed. The Ed Voyles staff worked great as a team. Most impressive to me was the integrity and honesty that the sales team and dealership showed in meeting and honoring all correspondences regarding vehicle type, price, and financing. Unfortunately it is rare for businesses to operate in such a manner now days so it was refreshing to see that great customer service and business tact is still alive and well at Ed Voyles. I would recommend Ed. Voyles and specifically Mr. Dimmig to any of my friends or family searching for a new vehicle. More
I feel like I got a fair price. Scott was a good salesman, and called me the second the vehicle I was looking for hit the dealership. Overall, I would recommend to a friend. salesman, and called me the second the vehicle I was looking for hit the dealership. Overall, I would recommend to a friend. More
I bought my first truck last March, but it was totaled in a wreck. Bought my second one this February. Both sales were pressure-free, for a great price. I plan to buy there again. a wreck. Bought my second one this February. Both sales were pressure-free, for a great price. I plan to buy there again. More
I went to this dealership on 2/27/12 for a 2012 Dodge Charger. I feel like both Turner and Jamie answered all of my questions and treated me very well throughout the whole process, which was quick and ef Charger. I feel like both Turner and Jamie answered all of my questions and treated me very well throughout the whole process, which was quick and effortless. Will be coming back for service and future car needs!! Thanks everyone! More
Jared was very pleasant to work with. He answered all my questions and provided a great customer experience. Jared followed up a few days after the purchase of my vehicle to ensure I was satisfied. I woul questions and provided a great customer experience. Jared followed up a few days after the purchase of my vehicle to ensure I was satisfied. I would highly recommend Jared O'Brien and Ed Voyles Chrysler Dodge Jeep Ram on Cobb Parkway to all my friends & associates. More
The overall buying experience was excellent. I highly recommend using the Internet sales department. Jared and his crew play it straight. It's not a CarMax style take-it-or-leave-it operation--feel free recommend using the Internet sales department. Jared and his crew play it straight. It's not a CarMax style take-it-or-leave-it operation--feel free to negotiate--but since they know you've done your Internet research, they will offer you most of the savings they can offer you up front (you certainly can wriggle a bit more out of them, but most of the "job" is done). Jared was courteous and attentive--he spent time going over the car with me, and then patiently repeated most of it for my wife's benefit. He got me into the F&I process as quickly as possible (never easy at any dealership). He made sure the car was in perfect shape (he had a service tech stick around after hours to fix an arm rest, rather than promise to fix it for me another day). The F&I process, where a typical dealer really pads the margin, was relatively painless, and surprisingly low pressure. No hard sales pitches for undercoat protection. The dealership facilities (including service bay) are clean and the customer lounge is comfortable. There's even a playroom for the kids. And good hot chocolate... Overall, it was an excellent experience, and I'd recommend any Chrysler buyer in the area to work with Ed Voyles. More
WE GAVE THE ED VOYLES DEALERSHIP AND ITS SALESMAN, Jared O'Brien, FIVE STARS BECAUSE THEY SOLD US A MUCH BETTER VEHICLE THAN WE EXPECTED. THEY SOLD US A 2012 JEEP WRANGLER SPORT INCLUDING A FORTEC THREE INC O'Brien, FIVE STARS BECAUSE THEY SOLD US A MUCH BETTER VEHICLE THAN WE EXPECTED. THEY SOLD US A 2012 JEEP WRANGLER SPORT INCLUDING A FORTEC THREE INCH LIFT KIT WITH NEW FENDERS, LIGHTS, WHEELS, AND TOO MANY GREAT OPTIONS TO LIST. IT LOOKS TOO GOOD TO DRIVE! More
If any issue had arisen with my vehicle he was quick to get answers and was thorough in ensuring my satisfaction. Customer for life. Tyler has earned my trust and my business!! get answers and was thorough in ensuring my satisfaction. Customer for life. Tyler has earned my trust and my business!! More
We (My husband and I) purchased a 2008 Dodge Grand Caravan in 2008. I absolutely LOVED my van and kept it in top notch condition the best ways possible. Regular oil changes, general service, and sche Caravan in 2008. I absolutely LOVED my van and kept it in top notch condition the best ways possible. Regular oil changes, general service, and scheduled maintanance, etc... However it seemed that issues kept arising. Multiple changes of the brakes and rotors as well as heater replacement and air conditioning which were two seperate issues to my surprise and the sliding doors seemed to always freeze when retracting. To top it all since I've had the van (from April 2008- present) the backup camera has worked literally a handfull of times. We went to the Chattanooga dealership numerous times to have the backup camera issue resolved. Long story short the camera still isn't working. After I contacted Chrysler Corp. arrangements were made to have the camera replaced with my out of pocket expense being a $100.00 deductible. This camera was installed 05/2011. The camera still doesn't work - needless to say Crown Chrysler of Chattanooga is still trying to contact Chrysler Corp. as we were last advised "to see what can be done next," as per Willy. Upon the continuation of my life we were blessed to move to Marietta GA where I thought I would add chapters to this NIGHTMARE regarding my van. On 02/22/2012 I called Ed Voyles and spoke with Stacy M. as it was time for our oil change and I had an issue with the brake lights staying on from time to time and of course I had to mention the BACKUP CAMERA issue. She was so thorough in documenting my concerns over the phone and set me up for an appointment that day at 8:45AM. Upon arrival my van was taken into the service area where I watched a 23 point inspection take place. I was shown all my actual fluids and what they should look like in addition to a walk around inspection to check for other areas that may need service. I was literally blown away because of the 3 other Dodge Dealerships I've taken my van to for service I have never seen anything like that before. Then Stacy goes over the notes she had made with me over the phone and verifies that the backup camera is still under warrenty and she can even see there in the shop that it is not working. She suggests that since these areas may take some time to work on that I should allow there shuttle to take me home and they will bring me back once the van was ready. I received the most unexpected OUTSTANDING Customer Service imaginable. Although the backup camera was not in stock she has arranged to have me return to the shop once it arrives for it to be installed and the shuttle service have already been offered to me for my convienence. I am hopeful that it will work this time it's installed as I am no longer having the issue with the break light staying on anymore due to the repairs they made. Thank you and I wish that everyone could experience service like this. More