Ed Voyles Honda

Mr. Sessoms and Mr. Thompson were extremely helpful in my attempt to purchase a new vehicle. I told him my price range and found me exactly what I wanted. I was very satisfied and would recommend anyone. attempt to purchase a new vehicle. I told him my price range and found me exactly what I wanted. I was very satisfied and would recommend anyone. More

The customer service I received was awesome! Mr. Sessoms did something most sales don't do, and that's listen! I came in with a lot of reservations & concerns, however I was extremely impressed with his kno did something most sales don't do, and that's listen! I came in with a lot of reservations & concerns, however I was extremely impressed with his knowledge, compassion & most importantly is professionalism. He adressed all my issues with a smile. In my opinion he's a "BIG" to ur company as well as the car industry. More

Torry was great and very knowledgeable about the car we were looking for. We will definitely call him for our next car!! Thanks again Torry!!!!! were looking for. We will definitely call him for our next car!! Thanks again Torry!!!!! More

Torry Sessoms was a great salesman. When we pulled up on the lot, he was the person that was eager to assist us. I would recommend him to my friends and family. the lot, he was the person that was eager to assist us. I would recommend him to my friends and family. More

Torry was great not like most sales people very helpful and really cared about what I needed I didn't come the buy but we got a really good deal!!! and really cared about what I needed I didn't come the buy but we got a really good deal!!! More

Today we came in to buy a used vehicle. I had contacted the dealership last night via KBB because saw a good selection of vehicles that met our needs. I had also contacted another dealership and 3 private the dealership last night via KBB because saw a good selection of vehicles that met our needs. I had also contacted another dealership and 3 private sellers (that didn't contact me back) but this dealership (specifically Patrick Vaughn) got back to me immediately even though I emailed late. We came in today after driving an hour and immediately asked for him. And Patrick stayed true to our needs and specifications and even went far above our expectations in customer service and meeting our needs. Patrick was so amazing and kind and if it wasn't for his customer service I do not believe we would have purchased a vehicle today from that dealership. He even offered to get us pizza for lunch while we were waiting :) Thanks so much Patrick for TRULY helping us and reminding us that GREAT people and customer service is still available! I will forgive you for leaving the GT on the van for now. ;) More

Patrick instictively knew exactly what I wanted. The sale was painless and easy and now I have a car that I enjoy every time I take it out. Thank you, Patrick! sale was painless and easy and now I have a car that I enjoy every time I take it out. Thank you, Patrick! More

Scammers and liars! My Honda was already diagnosed by Scammers and liars! My Honda was already diagnosed by a highly reliable auto repair shop, but required a new ECM that only a Honda dealer can inst Scammers and liars! My Honda was already diagnosed by a highly reliable auto repair shop, but required a new ECM that only a Honda dealer can install. Ed Voyles charged me $110 for their initial diagnosis. I expected that, but then they decided they needed even more diagnosis time despite receiving the detailed information from my independent shop. David claimed that they would need another day or more costing me $330! Knowing that the ECM replacement would cost around $600-$700 + labor, I researched bluebook value and trade-in value with Ed Voyles sales to decide whether it was worth pursuing further repairs. Ultimately, it wasn't worth any additional repairs. I decided to buy a new car and left 2 messages with David and another associate over the weekend to stop all work on my car (their additional diagnosis was scheduled for Mon). I didn't hear back from David until Mon afternoon. He claims he didn't get to my message until AFTER the $330 worth of diagnosis was already completed that morning! Awfully convenient, don't you think? Who doesn't check their messages upon arrival into the office? When I pointed out that David's failure to check his messages was not my fault, he changed his story and claimed that the work was actually performed on Fri. He claimed he misspoke when he said the work was done that Mon morning!!! Since they claimed to have completed this diagnosis BEFORE getting my messages, David demanded full payment. He also claimed that my other shop was wrong, the ECM didn't need replacement, but just a wire that connected to the ECM. Cost for replacing just that wire: around $600!! David also warned me that once they replace the wire, they might find other problems, so there might be more repairs. Knowing that I decided to buy a new car, it's interesting that the only way that they would waive my $330 diagnostic fees was if I bought a new car from their sales dept!! Disgusting and slimy way of doing business. This ordeal + shady sales tactics turned me away from Honda cars. I happily bought a completely different brand from a different dealer. I wish I knew about this website before bringing my car to Ed Voyles Honda. More

I have done business with Ed Voyles most of my adult life. I have bought 9 vehicles there, some new and a couple of used ones for my son. I've always had a wonderful experience there, would even drive life. I have bought 9 vehicles there, some new and a couple of used ones for my son. I've always had a wonderful experience there, would even drive from where I lived, in Hilton Head SC to do business with them. The service is outstanding, people are friendly and professional, and they go way out of their way to make your experience is a good one. I've recently moved back to the Atlanta area, and over the last couple of years have worked with Chason Pendley. I am a critic when it comes to customer service, and hold the bar pretty high. Chason is a wonderful person. I met him and immediately developed a feeling of trust and friendship with him. He runs the used car division and does an outstanding job. I've bought 3 cars from him the past couple of years, and refer anyone I hear of who is looking to purchase a car, to him. Trust is a big issue with me, and I completely trust his recommendations and pricing. He is very honest and fair, and such a pleasure to work with. Melanie More

First, let me say that because my deceased father had fought during the 2nd world war, I had never bought any other card but FORD (I had bought a total of 3 new cars and one used one) . Also, I had expe fought during the 2nd world war, I had never bought any other card but FORD (I had bought a total of 3 new cars and one used one) . Also, I had experienced excellent customer service at FORD' s dealership. However, the experienced i had with all the gentlemen at ED VOYLES HONDA, during the purchase of my used car, thought me that there are somethings that are beyond excellent customer service. This experience has giving me hope to believe in the American dream and the American people. It was the love, the caring, the professionalism and their honest and friendly courteous ways that made me, for first time, in over 25 years and the first time in my life, to buy other vehicle brand. I knew of the excellent reputation that the Honda cars already had. Consequently, once I had the fortune to meet such great gentlemen, and they knew how to answer my needs, it was an easy, great and confident decision to drive home with my HONDA car! Thank you to each and one of you at ED VOYLES HONDA. You has really made a difference in my life! I am looking forward to doing business with you in the future. And, I am telling all my friends about my great experience with you! Respectfully, Vilma R. Arauz More