Ed Voyles Honda

I just bought a Honda Odyssey with Colville McKenzie. He was such a delight to work with. He was so good that the next day my niece went to him and bought a Honda Odyssey. He was fair, kind and very patien was such a delight to work with. He was so good that the next day my niece went to him and bought a Honda Odyssey. He was fair, kind and very patient....He was not your typical salesman... I love the car and I am very glad that I got it. More

After spending 15 minutes on the lot, I had to go inside to find someone to assist me. I've never had such a hard time getting. Service at a dealership. Once I was finally helped, the experience was fine. to find someone to assist me. I've never had such a hard time getting. Service at a dealership. Once I was finally helped, the experience was fine. More

My experience was okay until I realized that the contract that I signed was not the price that we verbally agreed too. Obviously this is my fault for not catching that my acessories were added twice into the that I signed was not the price that we verbally agreed too. Obviously this is my fault for not catching that my acessories were added twice into the many lines of the contract (extra $1000)before I signed. The salesman agreed that it was wrong but his manager didn't even want to talk to him to verify my story, he just told me that I was re-negotiating the contract. I even offered to dig up the voicemail from the salesman stating the terms of the deal. He just reiterated that he never heard of re-negotiating contracts but would throw in a free oil change. I heard alot of talk while I was there about how they just want to take care of the customer but then once they have your money they won't even consider backing up all the talk. Shop around for more than price! Buyer Beware of Ed Voyles Honda contract practices. More

I have purchased 3 Hondas in the past. I purchased a CR-V from Ed Voyles in 2006. I purchased my current Accord from another dealership and was not pleased with the service I received. So, when I deci CR-V from Ed Voyles in 2006. I purchased my current Accord from another dealership and was not pleased with the service I received. So, when I decided I wanted to buy another vehicle, I thought of your dealership because of the good experience I had previously. Basically, I drove out of my way and past several other Honda dealerships to do business with yours. I have provided the email conversation I had with David below. At the conclusion of that conversation, I believed that your dealership had Crosstours in stock and specifically the ones quoted below. Imagine my surprise when David greeted me with: “So, you’re looking for an Accord, right?” I reminded him that I was interested in a Crosstour. His response – “Well, your email said an Accord”. I said, “No, I said I owned an Accord.” I should have stopped the conversation there but since I had made a long drive from Canton, GA while visiting my family, I decided to go with it. David then stated that he only had one Crosstour, which the manager was currently driving and asked if wanted to take a test drive. Given that I have never had the opportunity to drive a Crosstour, I decided to again to just go with it. I kept my opinion to myself when he showed me a dirty car and stated that this was the one that we would be test driving. My nephew, who is three, touched the car and left a handprint in the film of dirt on the car. I again decided to just go with it because I had never drive a Crosstour. I took the test drive and enjoyed the way the car felt. I was agreeable with considering that car despite my 1st impressions because of all of the nice amenities in it. David never mentioned the price of the car and never told me what my trade-in was valued at. He brought Malcolm over and introduced me to him. When there was no mention of additional costs, I was under the impression that I would get a great deal on this car or at least something close to what I was quoted since I would essentially be purchasing a used car. Malcolm was just as shocked as I was when he ran the numbers and saw that the monthly payments were over $600. When I asked why it was so high, his response: “That’s a very expensive car. They have it priced at $32K.” My response was: “Do you really think that I would pay that much money for a used car? Besides, what happened to what I was told in the email and better yet did they ignore what I stated I wanted to pay?” Malcolm took the information back to David and his manager. He let them know that I was NOT agreeable to buying a used car at that price. Eventually, David came over and asked what color of car I was interested in. I said red or blue. The manager then came over and stated he could get a red one but it would be on Monday because of the holiday and then suggested that I look at CR-V’s because they were a lot less expensive. When I said no, he then asked me why I wanted the Crosstour. I then had to justify my car choice to him before he agreed to getting the car from the depot. When I left that dealership, I was under the impression that the manager would get the Red Crosstour in, get the pricing where it needed to be and that I would be contacted this morning to come and pick up a new car. I ended up going to another dealership - getting the Crosstour I wanted - which was a 2012 Red Crosstour at the price I wanted to pay. I would NEVER recommend this dealership to anyway based on the "bait and switch" they tried to pull on me. More

I was really surprised when I walked into the Honda dealership to find a very friendly and relaxing atmosphere with absolutely no pressure. Gabriel fortson was a very friendly and Polite salesman who dealership to find a very friendly and relaxing atmosphere with absolutely no pressure. Gabriel fortson was a very friendly and Polite salesman who went out of his way to help me in purchasing a new pilot and help me get out of my current car that I had. I would definitely recommended this dealership to anyone who Is looking to buy new or used. Thank you for helping me get into my dream come true and I love my pilot. There is nothing like coming into an atmosphere that is so Friendly and relaxing with no pressure as a customer when you are looking To buy. It makes the experience awesome. Thank you Ed Volyes Honda. More

As long as I live in GA, ED Voyles Honda will be my go to place for a new vehicle! Thank you Marty & Malcom!!! My credit is not the best and the guys @ Ed Voyles Honda worked really hard to get me in the v place for a new vehicle! Thank you Marty & Malcom!!! My credit is not the best and the guys @ Ed Voyles Honda worked really hard to get me in the vehicle I really wanted! Marty kept in touch with me over the week while Malcom was working on getting me financed. I have only bought one other car in my life and that experince was awful, but Marty really renewed my trust in dealerships and I AM LOVING MY NEW 2011 HONDA ELEMENT!!! Thank you to everyone!!!! More

We went or called a couple of different Honda dealerships. We were impressed that Gabriel who was on his way out the door on a Friday evening took off his coat and helped us. He was very knowledg dealerships. We were impressed that Gabriel who was on his way out the door on a Friday evening took off his coat and helped us. He was very knowledgeable and professional. We would highly recommend Gabriel and the dealership. More

Typically bought a 4Runner at Toyota but decided to check out Honda! Loved our experience and how the do deals! Love our new Pilot! Will go back again to purchase a car here and also recommend this dealer out Honda! Loved our experience and how the do deals! Love our new Pilot! Will go back again to purchase a car here and also recommend this dealership to our friends and clients. More

Yes, I will definitely recommend this dealership. The sale process was smooth and according to my needs.I had a good time while purchasing the car. sale process was smooth and according to my needs.I had a good time while purchasing the car. More

Working with Gabriel and Larry in buying our new Odyssey was a great experience. They were knowledgeable about the vehicle and they were very straight-forward in their negotiations--no games-playing or wit was a great experience. They were knowledgeable about the vehicle and they were very straight-forward in their negotiations--no games-playing or withholding of information like I experienced at other dealerships. I would highly recommend buying a car from them at Ed Voyles Honda. More