Ed Voyles Honda - Service Center

Efficient My experience with Ed Voyles Honda is exceptional because I'm always treated with first-class service sometimes the wait is a little long but the job My experience with Ed Voyles Honda is exceptional because I'm always treated with first-class service sometimes the wait is a little long but the job is always done right. More

Professional, courteous, and excellent mechanical-service Catalytic converter replaced on 2010 Accord. Professional, respectful, courteous and efficient are descriptions of my service experience! Melonie McLe Catalytic converter replaced on 2010 Accord. Professional, respectful, courteous and efficient are descriptions of my service experience! Melonie McLeod is the epitome of the ideal Service Advisor. She is also an asset to VoylesHonda! She truly contributed to the overall pleasantness of my visit. More

Manager had to get involved Too many communication errors after manager got involved it fixed things! Rudeness was never addressed! Managers shouldn't always have to be involved Too many communication errors after manager got involved it fixed things! Rudeness was never addressed! Managers shouldn't always have to be involved with every situation. More

Service This Honda service department is terrific. Very polite, and told me how long my service would take. David is very friendly and pleasant. Good job! This Honda service department is terrific. Very polite, and told me how long my service would take. David is very friendly and pleasant. Good job! More

Great customer service I'm happy with everything most importantly customer service is great unlike other dealers who have horrible service!except waiting time can be very lo I'm happy with everything most importantly customer service is great unlike other dealers who have horrible service!except waiting time can be very long sometimes More

Simple oil change Came in for an oil change on Saturday morning without an appointment but had to wait 2-1/2 hours. It didn't really seem that busy. When I got into my Came in for an oil change on Saturday morning without an appointment but had to wait 2-1/2 hours. It didn't really seem that busy. When I got into my Ridgeline to leave, my seat had been jacked up and I hit my head and the a/c settings had been changed. It took several minutes to discover and change all my setting back. What a pain and was all that necessary for an oil change? More

Such a great place! These guys are always so helpful and friendly. They are the best with service and do everything they can to make sure I'm taken care of. I recently ha These guys are always so helpful and friendly. They are the best with service and do everything they can to make sure I'm taken care of. I recently had to get an oil change somewhere else and regretted it. I won't take my car anywhere else. This place is top notch. More

Did a great job of diagnosing problems and fixing them Marvin made my experience enjoyable and very smooth even with the major issues I had with my vehicle. I would definitely recommend this dealership to Marvin made my experience enjoyable and very smooth even with the major issues I had with my vehicle. I would definitely recommend this dealership to my friends and family More

David Manner David is the best Tech, I always ask for him. He is honest and trustworthy. This time I had a problem with the brakes - which needed to be replaced David is the best Tech, I always ask for him. He is honest and trustworthy. This time I had a problem with the brakes - which needed to be replaced, which I did not know until they were checked. What I was/am not happy about was the tires I bought from Ed Voyles about a year ago have 20, 000 miles on them and David told me they were feathered and a little worn due to the front-end need to be aligned. I could not understand that when they rotated the tires when I had my last oil change (less than 5,000 miles ago) they did not see that the auto needed to have an alignment done. Mr. Gibbons, I am not one to put off service or anything that needs to be done. Whatever is recommended, I do it then. This is the first time I have complained about anything - I am not blaming David because he explained everything to me in detail, I feel like the people that rotate tires should have seen the problem with alignment and let David know so I could have prevented the tires being feathered and worn. Perhaps you could look into this matter and keep it from happening to someone else. I have recommended this Service Department to all of my friends, my boss recently bought a CRV from Don Marlowe after I recommended Ed Voyles and him, and told her to use the service department because they were the best. One more thing, several of the other technicians have assisted me in David's absence, they are all very good as well - no complaints about technicians. Thank you for your time and assistance. Judy Dye More

great service Excellent service. Car was ready when expected. Friendly employees. This service was for 2 recalls. Easy to make the appointment and convenient fo Excellent service. Car was ready when expected. Friendly employees. This service was for 2 recalls. Easy to make the appointment and convenient for my schedule. More