Ed Voyles Honda - Service Center

got me in and got me out they understood it was an emergency and got me and out quickly. they got me out when they said they would. very helpful. very nice. they understood it was an emergency and got me and out quickly. they got me out when they said they would. very helpful. very nice. More

Excellent trusted Cutsomer Service! As a hardworking single parent, it is important that I feel confident that the information I receive regarding my Honda is accurate and honest. There As a hardworking single parent, it is important that I feel confident that the information I receive regarding my Honda is accurate and honest. There is not a doubt in my mind that this is the truth when I come to Ed Voyles for my maintenance and repairs. More

Excellent Service!!! Thank you for the superior-level of customer service I received last week. Marcus kept me informed about the status of my repairs -- from drop-off to Thank you for the superior-level of customer service I received last week. Marcus kept me informed about the status of my repairs -- from drop-off to pick-up and clearly explained what needed to be done. I'm very pleased that the repairs were completed to my satisfaction. Thanks again for always going the extra mile and treating me like a valued and appreciated customer.... More

Check out car prior to trip. Brought Honda van in for oil change and tire rotation before trip, and to find out about leak from previous oil change done somewhere else. Brought Honda van in for oil change and tire rotation before trip, and to find out about leak from previous oil change done somewhere else. More

Hours of operation were accomodating and service was great! The hours of operation for the service department made it easy to schedule an appointment for the time I needed. Staff was friendly and knowledgeable, The hours of operation for the service department made it easy to schedule an appointment for the time I needed. Staff was friendly and knowledgeable, service was timely and thorough.. More

Great Experience The Service Advisor was extremely nice and knowledgeable. He listened to my needs and addressed them. My car was ready in less time than expected. The Service Advisor was extremely nice and knowledgeable. He listened to my needs and addressed them. My car was ready in less time than expected. Will definitely be returning for future services. More

Wiring Issue Fabulous service, all the way! I was checked in by a very attentive young lady, whose desk is immediately in front of Brody Teal's desk. She kept me i Fabulous service, all the way! I was checked in by a very attentive young lady, whose desk is immediately in front of Brody Teal's desk. She kept me informed, and hunted for me when the shuttle driver arrived; very nice! Brody dealt with me, and was very polite and informative. As a female, I HATE taking my car in for service, because I have had techs recommend IMMEDIATE repairs "needed"(bogus). They took ALL DAY, checking for a loose wire; at the end, it was a loose wire on my battery. They lost $$$ diagnosing my problem, but were relentless in their search for the problem-the foreman was also helping. I am VERRRRY impressed with their customer service, from start to finish, including Charles Walker, the shuttle driver. I am sorry I didn't recall the young lady's name (I was stressed), but you can name her by the location of her desk. Thanks so much, each of you. Elizabeth More

Great I was very pleased with my services Marcus answer all my questions.Look forward to see him again on may next visit.Marcus was very professional my wai I was very pleased with my services Marcus answer all my questions.Look forward to see him again on may next visit.Marcus was very professional my wait was not long at all. More

Service on 18Mar2016 Came in for my maintenance and Marcus was my rep. I explained my services needs, handled everything with a smile, was thorough, and professional. Sa Came in for my maintenance and Marcus was my rep. I explained my services needs, handled everything with a smile, was thorough, and professional. Said my wait would be about 1hr 40 mins but it ended up being just over an hour - Great! More

Always helpful Ed Voyles is the go to place for servicing our Hondas (yes, we have more than one in the family). They are always up front with what is going to be d Ed Voyles is the go to place for servicing our Hondas (yes, we have more than one in the family). They are always up front with what is going to be done, go the extra mile to make sure the cars stay safe, proactively letting us know about future needs so we can budget appropriately for future repairs. The ability when we can to preschedule appointments and getting the cars back quickly is a great option as we are a family on the go. This visit was to get the starter replaced. My 70 year old mother uses this car, so it's important to keep it reliable and running well. They also confirmed all the other elements on the car were in working order so I know she's driving safe. More