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Ed Voyles Hyundai - Service Center

Marietta, GA

4.6
247 Reviews

247 Reviews of Ed Voyles Hyundai - Service Center

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April 30, 2018

Service appt My experience with April was wonderful. She was very helpful. She kept me informed and everything was done in a timely manner. I felt so relieved. More

by rachelcooper4480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Moon
April 27, 2018

Service Department I have been bringing my Hyundai Genesis to Ed Voyles for service since I purchased the car as used from another dealer. Always a pleasant experience. More

by ron65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Rollins Service writer
April 26, 2018

Excellent service!! Always!! My experience is always quick and thorough. No matter what service I'm getting done to my car, it's always done in a timely manner!! I always deal wit More

by kim_silksalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne Brewer, Sandy Brown, Cathy Stump, LIsa Torres
April 23, 2018

disappointed Felt like I was being up sold on things not really needed. I'll try another service center for my next scheduled service. etc etc More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Stump
April 19, 2018

EXCELLENT! Always a pleasant experience when I come to have my vehicle service. Cathy and Lisa are always very helpful. And the tech Michael always get it right More

by mspoohprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller, Cathy Stump, LIsa Torres
April 19, 2018

Great service experience My most recent visit went well as usual. April and Lisa are always efficient and a pleasure to deal with. Keep up the good work. More

by mromano2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Moon, LIsa Torres
April 19, 2018

Great Experience I had a scheduled appointment for new brakes. I pulled up and my car was taken back for service within 5 minutes or less. My service rep April is al More

by jrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Riddle, April Moon
April 19, 2018

5 star 🌟 service I’ve never had a bad experience with the service department. They are very accommodating, informative and very professional. Best car purchase decisi More

by llhunter34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers, Cathy Stump
April 19, 2018

review Kathy was great. I have owned the vehicle since 2014 and she showed me features I did not know about. So that was great, but technician failed to upda More

by debbie.wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Stump, LIsa Torres
April 18, 2018

Don't buy or lease from this location This is the 2nd vehicle I leased from Ed Voyles Hyundai is less than 2 years. I love my vehicle however, the service advisor and the General Manager More

by ddgold514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The General Manager, Cathy Stump
Apr 18, 2018 -

Ed Voyles Hyundai responded

Good morning, I apologize that you feel anyone was being disrespectful to you. As was stated, we would be more than happy to help if this issue was brought to our attention shortly after purchase rather 6000 miles into an issue. Unfortunately it appears that something was hit, possibly a pot hole in the road or something a like that. Since warranty covers manufacture defects this would not fall into a warrantable issue. I assure you, no one was trying to be disrespectful nor rude as we strive to have excellent customer service in all areas. I would be more than happy to assist with parts and labor for the repair. If I can assist you please feel free to call. Shane Hammonds Service Director Ed Voyles Hyundai/Kia 678-564-5028

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