Ed Voyles Hyundai - Service Center

Scary shuttle ride! I used the shuttle to get to work while my car was serviced. The driver was very unsafe in his driving. He was speeding and ignoring traffic signs (yi I used the shuttle to get to work while my car was serviced. The driver was very unsafe in his driving. He was speeding and ignoring traffic signs (yield & stop signs). Lastly, he used his cell phone while behind the wheel. I do not plan to use the shuttle again with the same driver. I called the service manager to make a note of this with him. It has been over 24 hours and I have not received a return call from the service manager. Shuttle driver - Jerry More

Total Frustration and Three Wasted Days!! Had my Kia Soul towed to Ed Voyles Hyundai on a Monday morning due to a flat tire. I asked them to look at the other tires and see if more than one wa Had my Kia Soul towed to Ed Voyles Hyundai on a Monday morning due to a flat tire. I asked them to look at the other tires and see if more than one was needed since they were looking rather worn. I also asked them to take a look at the brakes, and could they take care of the recall issue on the vehicle while it was there. I was told more times than I can count that I would get a call back "as soon as we know something." Well they obviously don't know anything as I never received a call back telling me what work was needed/what they were doing, or even when it was ready! It took 3 days to get a tire at a KIA DEALERSHIP. No one ever returned my calls. Not even to pay for the ONE tire only that they ordered! And of course they didn't bother to look at the car for my other requests. No one was helpful at the dealership. A huge disappointment. Since I might be moving to the area, I will certainly NOT be using this dealership again. I would not recommend them to my worst enemy! More

"14 Years of Excellent Auto Maintenance!" Rob Stover is my service advisor and I've been driving over an hour since 2002 to have my 2003 Sonata GLS serviced. I even get my oil changes done by Rob Stover is my service advisor and I've been driving over an hour since 2002 to have my 2003 Sonata GLS serviced. I even get my oil changes done by Rob and his staff. I could go somewhere closer to Henry County, but Rob is the reason I am loyal to Ed Voyles. My car is still on the road because of the great care she has received over the years. Kudos to you, Rob Stover, from Miss Kim! More

Great Service and a Great Guest Waiting Area I didn't buy my 2015 Genesis at Ed Voyles Hyundai, but they always treat me like I did. My only disappointment was that the Live Chat person on the s I didn't buy my 2015 Genesis at Ed Voyles Hyundai, but they always treat me like I did. My only disappointment was that the Live Chat person on the service website told me the dealership could perform an emissions test, and I learned when I arrived at the service department that they don't offer that service. Otherwise, everything was wonderful, and they did a great job detailing my car. More

30K Mile Service My car service was completed earlier than estimated time and the dealership gave me a loaner car. It was a great experience! Cathy was great, as usual My car service was completed earlier than estimated time and the dealership gave me a loaner car. It was a great experience! Cathy was great, as usual too. More

Excellent servic. Mye overall. I am always please with my service and my service advisor. The over all service was excellent my needs are always met when I visit your dealership. I am always please with my service and my service advisor. The over all service was excellent my needs are always met when I visit your dealership. More

Good customer service, quick work Friendly staff, the service time was good.work explained what was happening and what needed to be done. I usual deal with Rob but he was out so I work Friendly staff, the service time was good.work explained what was happening and what needed to be done. I usual deal with Rob but he was out so I worked with Diana and she as very good. More

Great Customer Service The staff were friendly and nice upon my arrival. The service time was great and everything was explained to me about my vehicle. I will be returning The staff were friendly and nice upon my arrival. The service time was great and everything was explained to me about my vehicle. I will be returning again. This was my second time visiting their service department and customer service was great both time. More

Great service They were Honest about what my car didn't need. They serviced my car as stated and within the timeframe promised. Everyone was very nice. They were Honest about what my car didn't need. They serviced my car as stated and within the timeframe promised. Everyone was very nice. More

Always a pleasure Been purchasing and servicing with Ed Voyles for 20+/- years. They answer all my questions and explain so that I can understand. They listen to wha Been purchasing and servicing with Ed Voyles for 20+/- years. They answer all my questions and explain so that I can understand. They listen to what my needs are and always find a way to work with me and I always leave content. Thank you all for taking care of me and my Hyundais! More