Ed Voyles Hyundai - Service Center

Still Had Questions After the Service I was not sure why the fuel tank capacity reading on the gage has so different from my previous Sonata. It is supposed to hold 18 1/2 gallons, but I c I was not sure why the fuel tank capacity reading on the gage has so different from my previous Sonata. It is supposed to hold 18 1/2 gallons, but I cannot ever put in more than about 15 1/2 when the gage is only showing only a few miles left. When I went in to find out about the discrepancy, basically they told me that's the way it is, and for me that was not sufficient. More

Cathy's always great! This service department always does a great job and is always informative and knowledgeable about what needs to be addressed right now and what can wa This service department always does a great job and is always informative and knowledgeable about what needs to be addressed right now and what can wait. It helps when you're on a tight budget. Cathy is always a pleasure and no matter where I live (I recently moved to Decatur) this will always be my service shop. Thank you guys SO much, it's appreciated. More

replace headlight and regular service Warranty covered my headlight which would have been over $250 otherwise. Cathy kept me informed during the service and I was quite pleased. I have a 2 Warranty covered my headlight which would have been over $250 otherwise. Cathy kept me informed during the service and I was quite pleased. I have a 2015 Genesis which is probably the best car I have ever had in terms of quality and reliability! More

Cathy is amazing I took my car in becaus it was overheating. No appointment, Cathy fit me in and got me back on the road. Thanks Cathy for the amazing service. I took my car in becaus it was overheating. No appointment, Cathy fit me in and got me back on the road. Thanks Cathy for the amazing service. More

computer update I had two door that were not unlocking. Plus there was a Hyundai directed campaign. One of the parts was not available so I waited for it. In all, I had two door that were not unlocking. Plus there was a Hyundai directed campaign. One of the parts was not available so I waited for it. In all, about 2.5 hours and I have to go back because the part they thought was in stock, wasn't. If the computer update fixes the continuing air conditioning problem I have had, I will be very happy. More

Friendly and quick Great service from wonderful people who were friendly and took the time to explain what I needed to do to extend the life of my car. Great service from wonderful people who were friendly and took the time to explain what I needed to do to extend the life of my car. More

Always have a great experience at this dealership Although I was not 100% pleased with my service advisor, the rest of the staff made my visit a pleasant one. Tony has always been friendly and helpful Although I was not 100% pleased with my service advisor, the rest of the staff made my visit a pleasant one. Tony has always been friendly and helpful and this visit was no exception. Although he is a salesman, he saw me in the service area and came to say hello. The guy who checked me in was nice and helpful as well and so was the cashier. More

Unbelievable customer service My service liaison, Cathy, went over and above to see that I was happy with my 30,000 mile service. Caveat: compare the Hyundai service list with th My service liaison, Cathy, went over and above to see that I was happy with my 30,000 mile service. Caveat: compare the Hyundai service list with the dealer's service list. There were several extra services at the dealership that did not show up on the Hyundai website checklist. Cost me an extra $200 that I was not expecting. You need to check all services before signing the agreement to pay. More

Great Service Liaison Cathy primarily manages the servicing of my Hyundai Tucson which I lease from Donlen through my company. She's great at being a liaison between me an Cathy primarily manages the servicing of my Hyundai Tucson which I lease from Donlen through my company. She's great at being a liaison between me and Donlen in order to get my Hyundai properly serviced year round. I'm going to miss her as it's coming near time to turn-in my Tucson back to Donlen. My wife & I just bought a 2018 Kia Sportage from her sister store, so we'll be next door getting it serviced. I'll make sure to stop by and stick my head in to Cathy's office from time to time. I love her personality and service. She's a keeper!!!! More

Wait time I waited almost 3 hours on a monday to get an oil change. I came in around 10:15 am and didn't leave until around 1 pm which made me late to another a I waited almost 3 hours on a monday to get an oil change. I came in around 10:15 am and didn't leave until around 1 pm which made me late to another appointment that was in downtown Atlanta. When my car finally came up, it took another 15 min or so for the cashier to call me to pay for the service. I was not expecting to be there that long on a monday. More