Ed Voyles Kia - Service Center
Smyrna, GA
220 Reviews of Ed Voyles Kia - Service Center
Took three visits to fix issue with warning lights! Lisa King, the service writer, was very courteous and helpful. However, it took 3 visits to finally fix the ABS and low tire pressure warning lights t Lisa King, the service writer, was very courteous and helpful. However, it took 3 visits to finally fix the ABS and low tire pressure warning lights that came on for no reason. I was given a tank of gas for the inconvenience. More
Great service, Great Service Advisor. Service Advisor, Lisa King, was on time, checked me in quickly and advised me of a problem I was not aware of and price to repair. Lisa also kept me a Service Advisor, Lisa King, was on time, checked me in quickly and advised me of a problem I was not aware of and price to repair. Lisa also kept me advised as to where they stood on service. More
Oil Change Very friendly and knowledgeable. Always kept me updated on the progress. Reasonable pricing. I appreciate the excellent customer service during the Very friendly and knowledgeable. Always kept me updated on the progress. Reasonable pricing. I appreciate the excellent customer service during the whole time I was buying a car. More
my experience My service advisor was great. She went over my estimated charges before but did not at the end. The reason I rated customer service low was not becau My service advisor was great. She went over my estimated charges before but did not at the end. The reason I rated customer service low was not because of Lisa. Lisa's customer service was very good and professional. The reason I rated it low was because of the dealership itself. My appointment was on a Saturday and was informed they only do shuttle service M-F. My request was to go to the battery to hang out while my car was being services. The battery is only 1.5 miles from the dealer and was on a non Braves game day. More
No follow through Day after car was serviced check engine light came on. Called service person she said she would check on it. Did not call me back Day after car was serviced check engine light came on. Called service person she said she would check on it. Did not call me back More
Car maintenance The process was easy and streamlined; checked in immediately and work performed as desired. Technician explained some up coming repairs and pricing. The process was easy and streamlined; checked in immediately and work performed as desired. Technician explained some up coming repairs and pricing. I recommend using Ed Voyles Kia if you need service. More
Excellent service experience from Lisa I go to Ed Voyles Kia all the way from downtown atlanta because they've always given me great service. Most recently Lisa went above and beyond my exp I go to Ed Voyles Kia all the way from downtown atlanta because they've always given me great service. Most recently Lisa went above and beyond my expectations to make sure that I was satisfied and that I had a vehicle to drive for a very important holiday. Thank you Lisa and service staff for always treating me great. More
Oil Change Easy appointment! Staff was friendly and even though I came in for an oil change they were able to warn me about my tire's thread showing. If they had Easy appointment! Staff was friendly and even though I came in for an oil change they were able to warn me about my tire's thread showing. If they hadn't caught it I could have easily had a blow out! More
Awesome!!! Lisa service rep was totally Awesome!! I got my car washed ! I didn’t request it👏🏽👏🏽👏🏽👏ㇿ Lisa service rep was totally Awesome!! I got my car washed ! I didn’t request it👏🏽👏🏽👏🏽👏🏽 I hadn’t visited Ed Voyles Service because my favorite service advisor wasn’t there any more but I found a new Favorite ! Lisa your the BEST! More
Excellent Lisa was great as it relates to coordinating my service. I really appreciated the work that was done(new engine). I look forward to continuing to u Lisa was great as it relates to coordinating my service. I really appreciated the work that was done(new engine). I look forward to continuing to use this dealership for service. More