Ed Voyles Kia - Service Center

Great customer service Very pleased with the customer service and quality of work. Complimentary car wash and speedy service were impressive aspects of my experience. I woul Very pleased with the customer service and quality of work. Complimentary car wash and speedy service were impressive aspects of my experience. I would highly recommend Ed Voyles. More

Awesome Because of Lisa. She was on point, and a great Service Advisor Personal. She made everthing easy and smooth. Yeah Lisa. Keep up the good work with y Because of Lisa. She was on point, and a great Service Advisor Personal. She made everthing easy and smooth. Yeah Lisa. Keep up the good work with your customers. More

From Bad to Best , My recall experience was turned around My 2012 optima ex failed a recall that left me without a car and a lot of frustration. I needed a new engine and really didnt know what was going on. My 2012 optima ex failed a recall that left me without a car and a lot of frustration. I needed a new engine and really didnt know what was going on. The service operator Shane was transparent and upfront with me about my options and what I needed to do. They put me in a rental the same day and offered to take me to work. After being informed that it could take up to 30 days for the engine, I got my car back in a little over a week. They answered all my questions, assisted me in communicating with kia customer care, and gave me respect while I navigated what appeared to be a huge mess. I must say that Kia has done a great job compensating me for my frustration and now I have a brand new engine with a warranty that I couldnt turn down. I am very appreciative of the patience and care that both Shane and Eric took to make sure I got the information and help I needed to get back in my car. I will be returning to Ed voyles for my maintenance because I can appreciate honesty and transparency in the auto industry. Thank you for turning this situation around and taking care of my optima. More

Great experience! Great service. Great people. Overall outstanding staff and a wonderful experience. Ed Voyles Kia is the place to go for any and all service needs. Great service. Great people. Overall outstanding staff and a wonderful experience. Ed Voyles Kia is the place to go for any and all service needs. More

Good experience Got the 15000 mile service done on my 2017 Sportage while I waited. Work done promptly in the amount of time promised and washed my vehicle to boot. Got the 15000 mile service done on my 2017 Sportage while I waited. Work done promptly in the amount of time promised and washed my vehicle to boot. More

Courtesy Very polite, only upside was when we needed a key made for our vehicle, had to come back several times to receive instead of just calling when it was Very polite, only upside was when we needed a key made for our vehicle, had to come back several times to receive instead of just calling when it was ready to be made and pick up More

Fast service Took vehicle in and work completed sooner than expected. Bill was higher than quoted but after a few calls was corrected. I would recommend to others. Took vehicle in and work completed sooner than expected. Bill was higher than quoted but after a few calls was corrected. I would recommend to others. More

Check in time too long Only 2 service techs checking customers in. What's the point taking the time to make an appointment online and giving all the detail if you can't jus Only 2 service techs checking customers in. What's the point taking the time to make an appointment online and giving all the detail if you can't just drop the car off and go? The staff was very friendly and the remainder of the service experience was very good. More

Great Experience! I was very pleased with the service i received. This center is always friendly snd courteous. My appointment was at 10:00 AM and Tanya saw me right aw I was very pleased with the service i received. This center is always friendly snd courteous. My appointment was at 10:00 AM and Tanya saw me right away. More

"Tire Pressure" warning light I pulled into this dealership with my Kia Soul due to the warning light - and, as it turned out, one of my tires had a nail. They patched the hole a I pulled into this dealership with my Kia Soul due to the warning light - and, as it turned out, one of my tires had a nail. They patched the hole and I was on my way in less than 15 minutes - at no charge! Great service and friendly staff. More