Ed Voyles Kia - Service Center
Smyrna, GA
220 Reviews of Ed Voyles Kia - Service Center
Fast and polite I was in and out with no problem. Not sure the young mans name that helped me from start to finish (He was new) but he was extremely fast, polite and I was in and out with no problem. Not sure the young mans name that helped me from start to finish (He was new) but he was extremely fast, polite and attentive. I'll be using this dealership for all my Kia needs. Thank you More
Great service clean waiting room coupon for service was helpful not a long wait nice cashier clean service area service tech was nice and friendly he was from New clean waiting room coupon for service was helpful not a long wait nice cashier clean service area service tech was nice and friendly he was from New Orleans not sure of name but he was the new guy More
Awesome Service They took excellent care of me and my vehicle. Also, when they brought my car back is was very clean. They didn't even charge me for a missing lug nut They took excellent care of me and my vehicle. Also, when they brought my car back is was very clean. They didn't even charge me for a missing lug nut! More
Not a good solution provider Brought in a car for check engine light, get a call itll be $500 to repair, a few hours later, get a call another part needs to be repaired, for addit Brought in a car for check engine light, get a call itll be $500 to repair, a few hours later, get a call another part needs to be repaired, for additional $600. Took it down the road, to another body shop cost only $200 for same work. Also the original repair did not resolve the issue it was supposed. It was a VCM motor that only fixed 1 side not both. Lenny and the ladies behind the counter were excellent, they did a great job of explaining everything, and its not there fault they are overcharging and not completing jobs, so they did great customer service. Just disappointing technicians and cost. More
Battery Replacement I've been going to this location for car service for over 2 years. The other day I had to get my battery replaced, this process began and ended on Sat I've been going to this location for car service for over 2 years. The other day I had to get my battery replaced, this process began and ended on Saturday, however I wasn't able to pick my car up until Wednesday. Despite the service facet of the dealership being closed, they still retrieved my keys for me and provided excellent service so I could have my car for work on Monday. Everyone is very kind and laid back, I would highly recommend. More
The awesome service I received A salesperson was Miss Roxanne she and the owner of the dealership met with me greeted my children and husband made sure that I was comfortable with t A salesperson was Miss Roxanne she and the owner of the dealership met with me greeted my children and husband made sure that I was comfortable with the trust that I had made it was an all-around great experience More
Vehicle update I had the best support visiting the dealer last week. I didn’t know what was wrong with my headlights however I did get the best opinions about how I I had the best support visiting the dealer last week. I didn’t know what was wrong with my headlights however I did get the best opinions about how I can better care for my Kia. Thanks! More
Great customer service During my time at the service department was great. Grace was very helpful and gave me a breakdown of everything that was going to be done to my vehic During my time at the service department was great. Grace was very helpful and gave me a breakdown of everything that was going to be done to my vehicle. Jerry was also very nice while taking me to my home until my vehicle was done being serviced. Overall I always leave satisfied! More
Very helpful caring people Came in for replacement key - everyone involved were doing their best to make me happy. It was was not easy but they got it done !! Came in for replacement key - everyone involved were doing their best to make me happy. It was was not easy but they got it done !! More
Excellent I had so many bad experiences even with other kia locations i was told this was the best and they were right. Everyone was so nice to me from the sale I had so many bad experiences even with other kia locations i was told this was the best and they were right. Everyone was so nice to me from the sales department all the way to service. Grace was so amazing she made my day. She was so professional and the head mechanic us so nice and knowledgeable. I came here they knew just what to do with my car. I went to the other kia had to towvit in 2 times because people couldnt accurately tell me what was wrong. Thank you all for help ing you will be my go to for service now. More