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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
514 Reviews

955 North Highway 190

Covington, LA

70433

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514 Reviews of Eddie Tourelle's Northpark Nissan

July 18, 2025

Service department cannot or will not repair defective nav/radio system. 2024 Rouge bought new, returned 5 times for recurring problem with unresponsive radio volume control. Was told they don’t know what More

by jcw2292
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian
Jul 18, 2025 -

Eddie Tourelle's Northpark Nissan responded

We apologize, Clay, for not earning your complete satisfaction during attempts to address the issue with your Rogue. The error with your vehicle's head unit is one that has been documented by Nissan who is investigating to determine a fix. However, to date no official repair has been communicated to dealerships by the manufacturer. As soon as the appropriate repair and process is available, we can absolutely deliver that for your Rogue. We understand the inconvenience this has caused you and are working diligently to serve your interests.

July 16, 2025

Sales is great. Service is horrible. Brand new 2025 Murano. Been in service 3 times in two months and still can’t get any satisfaction. More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Kelley, David Zoller, Deshaun Bankston
January 09, 2025

From the time I began inquiring about the vehicle my wife and I were interested in, via phone, with Ken(Sales) and Craig(GM), it was great. Then, nearly 100 miles later, my wife and I were signing paperwork More

by FJARREAUSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bordelon, Kevin Kelley, Craig Pesses
Jan 10, 2025 -

Eddie Tourelle's Northpark Nissan responded

Wonderful! Thank you for sharing your experience with us at Northpark Nissan and for all the shoutouts to our teammates. We truly appreciate you and welcome you and your family to our Northpark family!

October 30, 2024

It was a delight collaborating with Christian. He patiently responded to my messages in the days leading up to my appointment. He was ready to help me choose a vehicle even though I had no idea wh More

by KC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Weidie
Oct 30, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you for sharing your experience with us at Northpark Nissan. We are truly grateful for the opportunity to serve you. Welcome to our Northpark family!

September 28, 2024

Christian was very patient with us even after closing time. He was very friendly and professional. We recommend him and really appreciate what he did for us. Thank you! More

by Maylin
Recommend Dealer
Yes
Employees Worked With
Craig Pesses, Christian Weidie, Jay Caudle
Sep 30, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear, Maylin! Thank you so much for recognizing our teammate. We're all thrilled to have you in our Northpark family!

September 24, 2024

Christian is the best! He listened to our preferences and was respectful of our time.. We love our new ride!. Thank you again ! More

by Kenberly.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Weidie
Sep 25, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for taking time to share here and thank you for choosing Northpark Nissan. Welcome to our Northpark family!

September 19, 2024

Having been involved with the purchase of the following vehicles from Eddie Tourelle’s Nissan this year (versa, Sentra, Frontier) I commend this dealership for it’s courtesy and professionalism from beginn More

by rdeanna572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley, David Zoller, Craig Lawson
Sep 19, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! We love hearing from folks who are long-time members of our Northpark family. Thank you for sharing and recommending us to others!

September 18, 2024

Dealership and employees were very helpful and my services were completed fast and without any problems. i recommend Eddie Tourelle's for all of your new and used car needs. More

by chuckdufrene57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jackson, Walt Ladner, Jaime Snyder
Sep 18, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you! We love serving you and having you in our Northpark family. We look forward to providing that same level of service to anyone you send our way!

September 18, 2024

Allen was amazing! He helped us find the perfect vehicle for us and you can tell he really cares about his customers! He definitely went the extra mile for us and I wou More

by Leblancwendell24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley, Deshaun Bankston, Allen Jube, Jay Caudle
Sep 19, 2024 -

Eddie Tourelle's Northpark Nissan responded

Fantastic! Thank you for the shoutout to our teammate. We're thrilled to have you in our Northpark family!

September 18, 2024

They were kind, professional and easy to deal with. They even delivered my vehicle to me the next day. I would purchase another vehicle from this dealership. More

by amysridge
Recommend Dealer
Yes
Employees Worked With
Aidan Wide, Jay Caudle
Sep 19, 2024 -

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you so much for sharing your feedback on your Northpark Nissan shopping experience. Welcome to our Northpark family!

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