Eddy's Toyota of Wichita

I went to Eddy's Toyota looking for a good car, They helped me find a great car for a great price. They were not pushy when it came to buying a car and Liz was able to explain the pros and cons of other helped me find a great car for a great price. They were not pushy when it came to buying a car and Liz was able to explain the pros and cons of other cars that I had in mind as well. She helped me find an excellent car that I have no complaints with. The Costumer service that I received was great the entire time that I was shopping for a car and I was there for what I consider a long time. I would recommend Eddy's Toyota to anyone. More

Just way too "in your face" for me ... I'm a very successful executive in the customer service / customer relationship management space, so I get the immediate and downstream impact of relatio a very successful executive in the customer service / customer relationship management space, so I get the immediate and downstream impact of relationships in any sales organization. I was uncomfortable enough with the 'slick' tactics that were used on me that, while I wanted a Tundra & was actually pretty darn OK with the $$'s we were talking about, I went with another brand at another dealer. More

This is the third Toyota Camry that we have bought from eddy's Toyota. They have always taken good care of us, new building is very nice and sales staff is very professional and tried there best with us. eddy's Toyota. They have always taken good care of us, new building is very nice and sales staff is very professional and tried there best with us. More

Beyond pleased with absolutely everything. Came by to find a car for a family member, ended up buying two vehicles. Myself included. Easy trade in. find a car for a family member, ended up buying two vehicles. Myself included. Easy trade in. More

Customer service was excellent. Liz Kanitz was very knowledgable about the car and was very helpful in getting us in the car that was right for us and for the right price. We were very pleased with th knowledgable about the car and was very helpful in getting us in the car that was right for us and for the right price. We were very pleased with the friendlyliness of the dealership and the sales people. We were impressed with the service department though we have yet to use it as we have had the car less than a week. We highly recommend Eddy's Toyota! Mike and Norma Ciskowski More

Liz worked for three weeks before we even stepped on the lot. I made a request online and she had our information ready to go when we arrived. We made an appointment with her on a Saturday so that both my lot. I made a request online and she had our information ready to go when we arrived. We made an appointment with her on a Saturday so that both my husband and I could be there. Liz showed us a variety of options that were in the criteria we requested. I never felt that she was pushing us towards one vehicle. When we left the lot, we were both very happy with our experience and purchase. Thanks so much, Liz! More

When I walked in the reception was very busy but the receptionist was friendly and paged a sales employee. Dennis Malone came over and discussed with the about the vehicle I wanted which was a Rava4. receptionist was friendly and paged a sales employee. Dennis Malone came over and discussed with the about the vehicle I wanted which was a Rava4. We went through the details and I was satisfied and took the car home. I had wanted to go to different dealerships but I got the deal so I didnt see the need to go elsewhere. Infact I asked for his business cards incase my friends need a car and will definately recommend Eddy's Toyota. NB: My only concern is the bathrooms . They need to be checked every 15 mins due to the traffic I observed while there. Also the drinks area needs to be kept clean at all times. More

We feel Liz worked very hard to put our car deal together. She lead us to make a "buy decision" without making us feel "sold". Her product knowledge was excellent as well as her interest in provid together. She lead us to make a "buy decision" without making us feel "sold". Her product knowledge was excellent as well as her interest in providing the best product to fill her customer's needs. You only have to work with Liz for a short while to feel that she is a person of honesty and integrity. This aura goes far to make a customer feel comfortable making a major expenditure such as a new car. Norma and I would certainly be comfortable recommending Liz to our friends and relatives. More

When I parked at the dealership, I was immediately greeted by staff outside who pointed me in the right direction. Since the person I had spoken with on the phone was busy, Ryan took over and helped m greeted by staff outside who pointed me in the right direction. Since the person I had spoken with on the phone was busy, Ryan took over and helped me test drive a few cars. Although it took some time to make a deal, I feel like I made the right decision by dealing with Eddy Toyota. The customer service was phenomenal. More

My wife and I purchased our van at Eddy's in 2009 and had a great experience. When we decided to replace our second vehicle Eddy's was at the top of the list and was our first call. When it was apparen had a great experience. When we decided to replace our second vehicle Eddy's was at the top of the list and was our first call. When it was apparent that the dealership was not going to be competitive in price negotiations with other dealerships listing we started looking at other dealerships but still kept Eddy's on the list. Eventually Eddy's ended up with a truck that was within my budget and the we made a sale even though there were some misleading. If you see something in the way of a discount/special offer on their website you better ask for an internet sales person,,,,,it's in the small print. At the end of the day we could not get my tag off of my trade-in and the salesman said he would have it removed for me and have it for me when I brought the new vehicle back for a detail clean up. After multiple calls to see if he was able to remove it, of which every time he said he hadn't but would get it done, I decided to stop by and see about removing it myself. My trade-in had already been moved offsite and no one knew the location of my tag. After about 20 minutes of walking around one of the detail guys said that it was probably in the trash. This guy was kind enough to actually get in the dumpster and dig around and eventually find it. He is probably the only reason I am not giving the lowest rating possible. When it comes time to purchase another vehicle I will start at another dealership. More