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Eddy's Toyota of Wichita - Service Center

Wichita, KS

3.9
226 Reviews

226 Reviews of Eddy's Toyota of Wichita - Service Center

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March 21, 2022

Awesome dealership that alway take great care of my vehicle and the price is great considering all of the free extras I get. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Eddy's Toyota of Wichita responded

Hi Terry, thank you for leaving a glowing review! It was our pleasure to help, and we look forward to working with you again for your next service! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 19, 2022

Told service rep that the mass flow sensor was changed twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was More

by Goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry West
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Eddy's Toyota of Wichita responded

Hi Goose, we would like to extend to you our most sincere apologies regarding the recent issues you had with our service rep. Thank you for bringing this to our attention. We would greatly appreciate the chance to make this right. If you would be willing to talk further, please call our Customer Relations Manager, Ashley, at 316-652-2122. We look forward to hearing from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 07, 2022

It’s nice but the cost of service is way to high especially the quote I was given More

by 9thwondertony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Eddy's Toyota of Wichita responded

Hi 9thwondertony, thank you for your feedback. We're sorry you weren't pleased with the cost of service. We would like to take the opportunity to speak with you and learn more about your visit. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? We look forward to hearing from you. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

February 08, 2022

Very clean dealership, nice customer service representative’s. Cars mssing in showroom though, would be nice to shop while waiting for vehicle service. More

by Peterrawlinson2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
February 01, 2022

Once again, Tyler was extremely informative and helpful with my needed services and advised me of the most beneficial steps for me to take!!! He’s the reason I keep coming back and the referrals I have gi More

by Stephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
February 01, 2022

Excellent customer service . Everything was fully explained to me that was needed for my vehicle and I won’t be going anywhere else for service More

by jspicuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesson , mouangdy
January 16, 2022

Eddy’s Toyota provides a free shuttle service and a free exterior wash when I drop off my vehicle for routine maintenance. I recommend this dealership to all because I always receive prompt and accurate ser More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
January 11, 2022

They did everything that I needed to have done in a timely manner. Catalina was friendly, knowledgeable and helpful. More

by Dee Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina
December 31, 2021

Good service but I lost trust in the service team when they asked if I wanted a new fuel injector or brake fluid flush before looking at my car. Shouldn’t you inspect my car first More

by lukewarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 23, 2021

The service department does an awesome job of getting me in and getting stuff done as quickly as possible. Geraldo is always super nice and always is willing to go out of his way to help me. More

by tinatommer1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo
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