Eddy's Toyota of Wichita - Service Center
Wichita, KS
234 Reviews of Eddy's Toyota of Wichita - Service Center
They were reasonably priced and great at communicating with us. We have no complaints and highly recommend this dealership. Excellent customer service! with us. We have no complaints and highly recommend this dealership. Excellent customer service! More
Customer support was top notch. They called me to tell me what all was found & suggested recommendations. When I went to pick up, service representative said mechanic felt it best t They called me to tell me what all was found & suggested recommendations. When I went to pick up, service representative said mechanic felt it best to wait on suspected leak until next service to Re-evaluate. They were honest & helpful. More
The representative went the extra mile to check to see if I had coverage on the leaky tire which I did. The result was the tire was replace at no cost to me. In addition the car was ready on time. I had coverage on the leaky tire which I did. The result was the tire was replace at no cost to me. In addition the car was ready on time. More
Seemed to take longer then normal for just an oil change and tire rotation. Didn’t seem busy just a little slower and tire rotation. Didn’t seem busy just a little slower More
Nicole Kennedy did an excellent job. She was very professional, courteous and customer focused. I will ask for her on my next visit. Thanks for asking. She was very professional, courteous and customer focused. I will ask for her on my next visit. Thanks for asking. More
It has a very courteous staff and they are very helpful. All of my needs were met. All of my needs were met. More
Great services and great customer service except the oil change technician. He neglect of duties in checking tires pressure and windshield on this last visit. Even though on the paperworks was check as che change technician. He neglect of duties in checking tires pressure and windshield on this last visit. Even though on the paperworks was check as checked the tire pressure and windshield but he failed and he charge and got paid for the job he failed to performed. More
Awesome dealership that alway take great care of my vehicle and the price is great considering all of the free extras I get. vehicle and the price is great considering all of the free extras I get. More
Told service rep that the mass flow sensor was changed twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was charged again for diagnostic recheck to tell me it was running lean. Final analysis was fuel had to much ethanol in it. Should of caught it the first diagnostic test. Paid twice for diagnostic test. Some point dealer should of taken responsibility for retesting the vehicle and labor for bad troubleshooting on the mechanic part. Have a great day. More