Eden Prairie Nissan

IT COULDN'T HAVE BEEN A BETTER EXPERIENCE. JIM HAYES WAS TERRIFIC, KNOWLEDGEABLE, PATIENT, HELPFUL, NO HIGH PRESSURE. EVERYONE WAS SO HELPFUL AND FRIENDLY WE WOULDN'T DEAL WITH ANYONE ELSE NOW. WE LOVE OU TERRIFIC, KNOWLEDGEABLE, PATIENT, HELPFUL, NO HIGH PRESSURE. EVERYONE WAS SO HELPFUL AND FRIENDLY WE WOULDN'T DEAL WITH ANYONE ELSE NOW. WE LOVE OUR NISSANS! THANK YOU TO FELDMANS AND JIM HAYES! More

I bought a new Maxima from Feldmann Nissan and I couldn't be happier with the sale experience I had. Everyone,especially Abbes Khaouni was so wonderful, they went above and beyond the call of duty to make s be happier with the sale experience I had. Everyone,especially Abbes Khaouni was so wonderful, they went above and beyond the call of duty to make sure that I got exactly the car that I wanted. Abbes took the time to really get to know me and what I was looking for in a car then he did a great job working with my budget to put me in the car that I wanted. The next day I happened to get a flat tire and I needed to replace one of the tires. I went to the dealership and have them look at the car and was devastated when they told me I need a new tire. I went looking for Abbes and he talked with his manager they reduced the price of the tire. I know that I will always go back to Feldmann for all my auto needs from now on and will send my friends and family to this wonderful dealership. More

There aren't enough words to describe the great car buying experience we had at Feldmann Nissan so we’ll sum it up by saying that in our many years of car buying it was by far the best experience we h buying experience we had at Feldmann Nissan so we’ll sum it up by saying that in our many years of car buying it was by far the best experience we have ever had when purchasing a car. Our sales associate, Jim Hayes, was absolutely phenomenal. We explained we’d been looking for a car for quite some time but just couldn't find one we both agreed on. That didn’t put him off in the least; he patiently listened and amazingly located the exact silver Murano we wanted. And it didn't end there, we had some special requests and Jim, as well as management, went way above the call of duty to deliver. Throughout the entire process we never felt pressured and in fact we felt valued because Jim took the time to explain everything down to the protective strip on the bumper. He was knowledgeable, courteous, and extremely professional but at the same time made us feel like he really cared that we were happy and satisfied customers. I wouldn’t hesitate to recommend Feldmann Nissan and Jim Hayes because they definitely are committed to their customers, and we love, love, love our “Mo.” More

Ashlee Carlson was very welcoming when I went to get my oil change! Feldmann is always welcoming and trust worthy. I will not take my car anywhere else! oil change! Feldmann is always welcoming and trust worthy. I will not take my car anywhere else! More

Our purchase with Feldmann Nissan was flawless. Mark was great to work with..very personable. Amanda was great too! She knows her accessories:) When it is time to purchase another new Nissan we will defi great to work with..very personable. Amanda was great too! She knows her accessories:) When it is time to purchase another new Nissan we will definately choose Feldmann. More

I came to Feldmanns to check out the 2013 altima that I checked out online. Which is amazing. I asked for female staff and promptly Rebecca was there to help. Rebecca was absolutely amazing. She explained checked out online. Which is amazing. I asked for female staff and promptly Rebecca was there to help. Rebecca was absolutely amazing. She explained all my options buy vs lease. I must say i didn't fully understand leasing until she explained it. I also worked with Brandon on finance. Who also was amazingly nice and easy to work with. I would highly recommend Feldmanns to anyone. 10 gold stars to Rebecca and Brandon. Thank you guys. More

I had a great buying experience. Always up front to satisfy and address any concerns that I had. I would definitely recommend them again to all my friends. satisfy and address any concerns that I had. I would definitely recommend them again to all my friends. More

Phil was great to work with. He was patient with my questions, answered them and did not put pressure although he was persistent. My rating of 4 for price is more due to my decision on the overall exp questions, answered them and did not put pressure although he was persistent. My rating of 4 for price is more due to my decision on the overall expense for the car. I feel like I overspent my budget by adding other services on the car. However, my over-all experience was great. I have not seen such a friendly dealership. I have told friends about Feldman Nissan dealership. It could be my dealership for life. And I really like my Rogue. More

I rated Customer Service and Overall Experience bad because of a follow-up issue with the used car I had purchased (a 2009 Volkwagen Jetta TDI on 4/4/2012). I found the car on the internet and calle because of a follow-up issue with the used car I had purchased (a 2009 Volkwagen Jetta TDI on 4/4/2012). I found the car on the internet and called to find out more about it. Dameon was nice enough to inspect the car while I was on the phone. He provided details of the body condition, etc. Based on the information provided on your website and that provided by Dameon, I requested a hold on the car until I could come up and purchase being I was an hour away in southern Minnesota. When I got to the dealership, I inspected the car and took if for a test drive with Dameon. As I drove, he explained the features the car had including opening up the sunroof, checking the heat and AC, etc. He also pointed out the steering wheel controls for volume, bluetooth and the car's electronic settings. I believed the car had every feature listed on the internet and the car window sticker so I purchased it. As I familiarized myself with the car, I couldn't figure out how to get the bluetooth system to recognize my phone. There was a telephone button on the steering wheel but I couldn't get it to do anything so I called Dameon. He suggested I take it to a VW dealership close to where I live and have them check it out. I took it to Mankato Motors, the VW dealership close to where I live. I explained the bluetooth was not working and asked them if they could get it to work. After reviewing, they realized that even though the steering wheel had a bluetooh button on it, the car did not have the bluetooth module. I asked if one could be installed and they said yes for a material and labor cost of $425. I was frustrated because the bluetooth function was one of the reasons I purchased the vehicle. I called Dameon and told him about the dealerships findings. He was going to talk with his used car manager and get back to me. I called Dameon a number of times and left multiple messages. I finally got a response that he had spoken with the used car manager and they appologized for the mixup and offered to pay half the cost to install the bluetooth. Being it was over $400, they confirmed that they could do it for $280 +/- due to dealer pricing. Therefore, Dameon was going to work with Mankato Motors to get dealer pricing and was suppose to give me a call back. This was about 3 weeks ago. Since then, I've made numerous calls (and left numerous messages) with Dameon and Idaliz with no return call. I've wasted a bunch of time trying to get this resolved and am now fed up. I can't believe for $280 that a multi million dollar renowned dealership wouldn't do more to keep their buyers happy. At this point, I'm not going to pursue this any longer. However, I will share my experience with other dealer rating websites. More

Dave went above and beyond to locate a part for my 2001 Xterra. Brainstorming with another parts guy to solve the problem and then finding the part in Chicago and getting it here before I left for the lon Xterra. Brainstorming with another parts guy to solve the problem and then finding the part in Chicago and getting it here before I left for the long Memorial weekend!!!!!!!!!! Awesome service! Thank you, Mary Lou Anderson More