Eden Prairie Nissan

My experience was absolutely fanstastic. Everyone made it fun and professional at the same time. I really appreciate everyone's patience. I have already referred you and your dealership to two people. I net fun and professional at the same time. I really appreciate everyone's patience. I have already referred you and your dealership to two people. I network alot in my business and you guys are at the top of my list. Thank you Kauilani Kelly More

Shopping for a new car is terrifying, but I would have to say that my overall experience buying from Feldmann Nissan was fairly pleasant. The staff, especially Angela was very friendly and prompt when it cam say that my overall experience buying from Feldmann Nissan was fairly pleasant. The staff, especially Angela was very friendly and prompt when it came to serving me. I did feel a pressure to buy, not threatening, but enough to make me uneasy at certain points. This was my first new car purchase and I did not feel completely comfortable throughout the experience which is why I cannot give the highest rating. More

A very good expience through the whole process. Went in looking for a used Altima in a certain price range. Without pressure, the sales person detailed the cost and finace options of moving to a new vehic looking for a used Altima in a certain price range. Without pressure, the sales person detailed the cost and finace options of moving to a new vehicle. The sales person stayed in touch over the next month but by no means harrassed me. A decision was made to purchase a new vehicle and utilize the 60 month interest free financing. During the whole process, I felt like the salesperson was still OK if I decided to purchase a used vehicle. The sales person, the finace manager and the service department were all very friendly, helpful and seemed to really want to provide great service. I recommend this dealer. More

Very freindly staff and excelent service. They went above and beyond our exspectations. I would recomend them to anyone interested in purchasing a new or used car. Dave was very accomidating and show above and beyond our exspectations. I would recomend them to anyone interested in purchasing a new or used car. Dave was very accomidating and showed all aspects of the vehicle and allowed an exstensive test drive. His help sold me on the vehicle. More

The customer service at this dealership has gone beyond the expectations that I have of service departments. It is personal, warm and caring. My parents are elderly and have purchased 3 vehicles from Fel the expectations that I have of service departments. It is personal, warm and caring. My parents are elderly and have purchased 3 vehicles from Feldmann's. I have heard them proclaim this dealership as good, but I was able to expericence their "service" firsthand the other day. Feldmann's offers shuttle service to and from the airport if you have purchased a vehicle from them and my parents use this service often. I live in Texas and on a recent visit, my parents experienced some weather delays on their way home that were going to cause problems with the shuttle service being able to pick them up. During many phone conversations, Jard, Bob and Mike, helped to ensure that my parents would be able to get their car and get home. Not only did they keep in constant phone contact with me in Houston, but they arranged for a cab to pick my parents up at the airport, get them to the dealership before closing, get their car and paid for the cab. This is excellent customer service and above anything that I was expecting! The above mentioned gentlemen have gained my appreciation and utmost respect. In fact, when I start to look for another vehicle for myself, I may have to "come" home and purchase from Feldmann's. Thank you very much for service above and beyond the call of duty. More

The service quality of this dealer is way above average. They are very friendly and they are open to negotiate the terms in a very honest and open way. Totally recommend it! I expend more than a month tr They are very friendly and they are open to negotiate the terms in a very honest and open way. Totally recommend it! I expend more than a month trying to get the right dealer and the right car, and I finally found it! More

I was greated as soon as I walked in. We sat done with Angela and went over the vehicle I wanted, the color I wanted and the model I wanted. They did not have any but they made sure that I could the one I Angela and went over the vehicle I wanted, the color I wanted and the model I wanted. They did not have any but they made sure that I could the one I wanted even though they did not have it. They matched the price I wanted to pay and took all my crap right with it without giving up. To me that is a dealership to keep coming back to. I had unique requests and they were more than willing to deal with them no questions asked. I am very happy I picked Feldmann's Nissan to get my new car from and would not have it any other way. More

Feldmann is an honest dealership. They don't play games. Jesse Nelson knows the products he sells, so he can and does answer detailed questions, even when the answer won't help sell the car. He focuses on Jesse Nelson knows the products he sells, so he can and does answer detailed questions, even when the answer won't help sell the car. He focuses on what I want, and does his best to deliver. No pressure tactics, just best efforts to deliver. The service department is also top notch. Timely, helpful, and fair pricing. Also, the cookies and coffee, newspapers and TV are great! More

Feldmann Nissan is a great dealership with phenomenal employees! They are incredibly professional and highly organized. I have been working with Josiah Franzen for a few weeks now during my car buying employees! They are incredibly professional and highly organized. I have been working with Josiah Franzen for a few weeks now during my car buying process. Josiah was able to build rapport immediately. He has very strong customer relationship skills. Not only was his product knowledge top quality so was his ability to identify my needs and wants in a new car. Josiah was very helpful in matching my ideal expectations with my intended price range. I never felt any sort of pressure working with him (as I had felt talking to other dealers). I had settled on an Altima Coupe. I was able to get exactly what I wanted in a new vehicle in my intended price range. It was very exciting to finally narrow my choice down to 1 car. While Feldmann has a great inventory, the vehicle I wanted was more “rare” and located at another dealership, so the dealer trade process begun. I was informed due to the specialty of that car and the limited number available, the dealer trade might not go through and I would have to choose another model. Josiah and his colleagues were very helpful and wonderful to work with! Josiah was consistent in his efforts and the dealer trade took about a week to happen (start to finish). Josiah kept in regular contact with me during that process and provided me with any updates. It was his persistency in the matter that allowed me to finally get my coupe! He really shows his strong interest in the customer first, the sale second. I feel like that is what contributed to his success. I could not be more satisfied with this vehicle; it is beautiful and is exactly what I wanted! The finance team was wonderful as well and answered any additional questions I had. I have had nothing but positive interactions with each employee at Feldmann Nissan. Feldmann went above and beyond to exceed expectations and customer satisfaction! I highly highly give my full reccomendation to Josiah he is wonderful! Troy was also a fantastic finance/ business manager to work with as well! More

feldmann nissan ia a beautiful facility. it is very clean, modern, and the service area is far superior than any other place i have been. josiah franzen, well i am so fortunate that he was my sales per clean, modern, and the service area is far superior than any other place i have been. josiah franzen, well i am so fortunate that he was my sales person. he is friendly, personable, caring, knowledgeable, respectful, pleasant and overall is would give him an A+. you are very lucky to have him on your team. i would recommend your dealership and i would recommend Josiah. Anyone that came by were friendly too, angel and jr, both very pleasant. my urchase was on a very busy day of the year 3/31, and they did not rush me, they treated me like i was the only one there. Josiah offered me water coffee, etc. josiah showed me all details in car and even in the manuals, anything i didnt uderstand i asked, and he was more than helpful to explain it.i will become a nissan loyalty customer, after driving chevys for over 20 years. customer service, if i had to discribe it, fantastic, keep up the great job.the price was great josiah really worked hard for me to meet my budget. More