Edmark Toyota

We purchased a 2026 Toyota Camry SE in late June. We had a test drive in a Red Nightshade with Jeremiah the day before but the car we purchased was still wrapped in plastic. We purchased it late Mo We had a test drive in a Red Nightshade with Jeremiah the day before but the car we purchased was still wrapped in plastic. We purchased it late Monday night. Two days later I noticed that on both sides of the car, the weather stipping around the false window (plastic) was melted. I drove to the dealership and showed them expecting they'd fix it. Well, after numerous texts and a couple of phone messages, they did nothing. They said I must have had the car detailed and a pressure washer caused the damage. Sorry, it's impossible for a pressure washer to melt that rubber weather stripping. I never had anyone detail it. It was brand new and only 2 days old. We had sunshine both days, no rain. After filing complaints over the phone with Toyota they said they'd have the sales manager call me. He never did. I asked the sales manager to forward my pictures of the damage to the GSM but they did NOTHING. My wife even had a picture of the car that shows the damage the night we brought it home with a date stamp but we didn't notice it that night. I will never do business with Edmark Toyota again. The rubber weather stripping would have cost them less than $50. It's clear to me that they used a heat gun to remove the glue that held the plastic sheeting over the window since someone applied it to the weather stripping instead of directly onto the plastic window or the rear glass windows. Good customer service would have kept a customer for life. More

I made an appointment and had warranty work done on my 2021 Toyota Rav4 hybrid. It took longer than expected and they were short-staffed but they were able to address an additional recall on my car I was 2021 Toyota Rav4 hybrid. It took longer than expected and they were short-staffed but they were able to address an additional recall on my car I wasn't aware of. I was offered an Uber ride (Edmark paid for) to and back from my house when vehicle was ready. There was a lot going on when dropping my car off at 8am but the service staff was efficient and it didn't take long at all. I had been a loyal Tom Scott Sales/service customer and was unsure about returning after it's transition to Edmark. After this experience, I feel good about coming back! More

The mechanics is a diagnostic on my car, ended up going somewhere else to have the repair done (lower price) but when they put the car back together there were a few issues after. My windshield wipers woul somewhere else to have the repair done (lower price) but when they put the car back together there were a few issues after. My windshield wipers wouldn’t work. When I called to explain the issue to the manger of the service department, Jet I believe his name was, he was condescending and childishly rude. Will not be returning and would not recommend. More

I brought my Supra here for service. After being told everything was good (including tires) my husband and I took a drive about 2.5 hours away. Our rear tires blew because of bare wire ( After being told everything was good (including tires) my husband and I took a drive about 2.5 hours away. Our rear tires blew because of bare wire (about 2 inches), causing us to leave our car on the side of the road for 2 days, pay for two new tires at the nearest tire shop (which had to order them) and drive 2.5 hours back n forth 3 times. This could have killed us if the tires had blown in the mountains at 80mph speed limits. It is a godsend that it happened when/where it did. Once we informed Edmark of what happened, they insisted on checking our car out to make sure everything was OK...which, should have been done the last time, before they said it was all good. I pulled my paperwork from the full service we had just had a couple weeks prior (at Edmark) and the paperwork said the tires were good. Once they completed their re-inspection of our car, post-incident...I went to pick it up, and was presented with a bill!! They blamed the oversight of the tires NOT being ok, on "new people." After everything, all they did was reimburse our tow. This service center is not only incompetent, but their customer service is horrendous. If I could leave negative stars, I would. Buyer Beware. More

Bought a 2024 Corolla xle hybrid a couple weeks ago from Edmark. We live about 350 miles away. Rochelle, Clint, Austin and Stacey all helped us in this purchase. It was the quickest and easiest car buy I Edmark. We live about 350 miles away. Rochelle, Clint, Austin and Stacey all helped us in this purchase. It was the quickest and easiest car buy I've ever had. Really appreciated the large discount off msrp as no dealers in Utah would come down a dollar from msrp. Would do business again in a heartbeat with these guys. More

Good luck getting an oil change. You have to talk to a call center……..and wait 6 weeks. Just call Petersons Toyota. I called and had an appointment in 2 days. Waiting 6 weeks at Edma You have to talk to a call center……..and wait 6 weeks. Just call Petersons Toyota. I called and had an appointment in 2 days. Waiting 6 weeks at Edmark Toyota is the normal wait and not a fluke. More

We just purchased a 2021 Camry XSE. Our sales rep was Nate. We had to wait for it to come in, but when it arrived, it was everything Nate had promised. Stacey helped us when we came to Our sales rep was Nate. We had to wait for it to come in, but when it arrived, it was everything Nate had promised. Stacey helped us when we came to pick it up and showed us all of the features. Manny helped us with Toyota's incentive financing options and Austin closed the deal. All four were professional and showed us great customer service. The overall experience was perfect. Thanks to all. Teresa Gustin More

I purchased a 2021 4Runner from Edmark Toyota in Nampa, ID on February 18, 2021. Just know that Edmark is all about doing what it takes to make a sale and get you to signed on the line. Don’t be in a hurr ID on February 18, 2021. Just know that Edmark is all about doing what it takes to make a sale and get you to signed on the line. Don’t be in a hurry and get all your questions asked before you sign because there is no ‘re-do.’ After the sale they will not call you back. Whatever is agreed upon, get it in writing from the sales man and then get the manager to also sign off. The sales department and finance departments are FINISHED with you - 100%. I had questions about the GAP insurance and less then 24 hours after I took delivery of the vehicle, they refused to allow me to sign a new contract to remove the $988 so to lower my payment. So, I decided to go ahead and then cancel the GAP insurance and signed a paper to do so; at least that is what they made me think. They never cancelled the GAP in my contract. It is a good thing I called TMC to verify the credit was posted to my account. So if you are buying a car from them; beware there is NO going back or 're-do's. Do you think this was just an accident my GAP insurance wasn’t cancelled? I think not. Today, Ive spent over two hours on the phone and writing letter(s) to arrange what should have been done by the dealership. TMC suggested I call Edmark and have them do the work. Then after my complaints, they agreed the ‘customer cancellation’ and then make the adjustment. Bypassing Edmark and deal directly with TMC saved me time, because Im certain to have gotten the ‘run around’ again from sales/finance’s poor administration. I am sure they take the short cuts in all matters; at the customers expense. You should bypass buying a new car from Edmark if at all possible; and if they happen to have the one and only car for you, be sure to CYA on every little detail while dealing with them. I have no idea how service is, I"m taking my car somewhere else - Peterson Toyota in Meridian and or Boise ID. I hope this helps someone. More

Steer Clear of this Dealer Sold me a vehicle with a coolant leak. When I made my sales guy aware of it I couldn’t get him to return my calls. I could smell the coolant day after Sold me a vehicle with a coolant leak. When I made my sales guy aware of it I couldn’t get him to return my calls. I could smell the coolant day after I bought it. I can guarantee that a service guy smelled it too before it was out on lot. Really disappointed in how this was handled. Seems like they really don’t care about service because of the switch over to Edmark Toyota. More