Edmond Hyundai

Worst buying experience in my life. My family went in Worst buying experience in my life. My family went in looking for an 2007 AWD Limited Santa Fe, which was unavailable at the dealership. They tried Worst buying experience in my life. My family went in looking for an 2007 AWD Limited Santa Fe, which was unavailable at the dealership. They tried to sell us a FWD however I was taking none of the "Oklahoma doesn't require an AWD" talk. I test drove a FWD and the dealership was able to locate an AWD in Texas. They brought a price to the table, which we assumed was the MSRP of the car. They gave what appeared to be an excellent deal on the car and so we decided to take the deal and the dealership said that the car would be here in 72 hours. I came home and found out that the car's actual MSRP was much less than what they said it was. I called the dealer and asked where the extra charge was coming from. The salesperson was unable to give me an answer. A few days later they call us telling us to come in and they would "try to come to a deal," however, all they tried to do was reason that the price that we were paying was good, telling us that the extra charge was coming from the freight charge (and later they told us it was the service charge for cleaning the car). Also, the car never came to the dealership in the 72 hours that they said it would. We sent a letter stating that because the car has not come in the 72 hours that they were breaking the terms of the verbal agreement and therefore we would not be buying the car. Also, we stated we wanted the trade-in car back in it's original condition. A few days later they called us and basically told us that we had to pay for the car before they would bring it to Oklahoma and because we haven't paid the 72 hour deal was invalid! Eventually, the sales manager, Phil, said that they would take us to court if we did not make good on the deal. Now, not 24 hours later, they tell us that we can come and get back the trade-in car. When we got there, the sales manager and the dealers all treated us as if we were the wrong doers. When we asked what happened to the emblem of the car, the sales manager told us to get out because he didn't want to talk to us anymore. The general manager wouldn't even see us!! In less words they told us to get off their property or they would call the police. More