El Cajon Ford

BEWARE OF THIS PLACE, i went and made a huge mistake on june 1st and bought a 2010 dodge caliber with 42000 miles,with a window price of $14000.i know that as a consumer , it is my responsibility to read t june 1st and bought a 2010 dodge caliber with 42000 miles,with a window price of $14000.i know that as a consumer , it is my responsibility to read the contract and verify the price of the vehicle, but because i figured its a new car dealership,they could be trusted.but what i didnt realize is that they charged me $18031 for that same vehicle that was marked $14000 on the window.!!! because i was financing the car and had a not so good credit,i got taken advantage for with a $4000 over window sticker.i went to refinance the car and the credit union said that the blue book on this car 12000!!! i have been calling them trying too see if they made a mistake but no one seems to care.this is very bad practise.my name is emile henoud and i am absolutely frustrated by what has been done to me as a consumer at this place. More

Bobby did an excellent job, good product knowledge, friendly and respectful, took care of all our requests. This was my first buying experience for a pre-owned vehicle from El Cajon Ford. Everyone I friendly and respectful, took care of all our requests. This was my first buying experience for a pre-owned vehicle from El Cajon Ford. Everyone I dealt with was friendly, and helpful. There was not the pressure I often feel at dealerships to make a deal which made the experience enjoyable. More

El Cajon Ford lied too me when I purchased my 2005 Ford Mustang. When I questioned El Cajon Ford about any previous accidents I was specifically told the 2005 Mustang was in one "MINOR" accident and that i Mustang. When I questioned El Cajon Ford about any previous accidents I was specifically told the 2005 Mustang was in one "MINOR" accident and that is all. At no time was the truth told to me about this vehicle that it was in a horrible accident and should have a salvaged title! The frame was bent and the whole front end of the car had to be replaced! Also you cannot properly put gas in the car without holding the fuel nozzle upside down because of a defect with the fuel system. This allowing fuel to run down the side of the car constantly while trying to re-fuel the car (which when I notified El Cajon Ford about this when I returned the car I was told by management that this is how all the new model Mustangs are built and that this is not a default in the vehicle, funny because I do not see other Mustang owners standing at the gas station with the nozzle upside down and fuel running down the side of their car like I was). Also the A/C turns on and off by itself and that on occasion the seatbelt alarm beeps even when the seatbelt is engaged or that two weeks after purchasing the car the complete electrical system had to be replaced because the car was completely dead. Bottom line this car is a lemon. When I purchased the vehicle from El Cajon Ford I was given the greatest sales pitch about all these safety tests and inspections that their used cars go through before they are put on the lot for resale. Now I completely understand that was just a sales pitch because this vehicle had obviously not been through ONE SINGLE inspection or test. By law I am entitled to a full refund of the purchase price, taxes, license, maintenance and all legal fees associated with this case. I have no problem letting my attorney proceed with this and getting more money than I was asking for and letting El Cajon Ford waste money and time on attorney fees. See you in court El Cajon Ford! More

I just purchased a scion from El Cajon ford! After being screwed around hard core at a small and extremely shady dealership (Auto Haus off of mission gorge), my husband and I decided to come to El Cajon For screwed around hard core at a small and extremely shady dealership (Auto Haus off of mission gorge), my husband and I decided to come to El Cajon Ford, a REAL dealership! I could not be happier with my Scion tc and the deal I got there! John Clark was helpful enough to show me a couple of scion's and even take me for a test drive in a 5 speed because I didn't want to scare him with my stick shift driving skills. Even the kind woman in financing named Wida was so helpful and she even offered to help us with refinancing with a credit union when the time is right! My experience here went above and beyond what I expected out of a car dealership! Thank you! More

El Cajon Ford is the best Ford dealer in SD or SD County as far as I am concerned. I NEVER buy a used car...however, this time I did. What a great experience. Took me 45 minutes to deal...and as I have r as far as I am concerned. I NEVER buy a used car...however, this time I did. What a great experience. Took me 45 minutes to deal...and as I have returned to the service area for a scheduled appt, they are SUPER! I can't tell you in one report about how great the service department staff is!!! From the minute you arrive, they listen and do what they say the will do! I will buy my next NEW car there next year. More

El Cajon Ford Dealership has been a great place for me and my family to do business for several decades. We always get a fair price on vehicles and the service is very accommodating. I would recommend El and my family to do business for several decades. We always get a fair price on vehicles and the service is very accommodating. I would recommend El Cajon Ford to anyone seeking a good deal on a new or used vehicle. They will serve themselves well by stopping at El Cajon Ford. More

Bobby was very good and professional. We very much enjoyed working with him. I love my car and I can't wait until it's time for my husband to upgrade his! enjoyed working with him. I love my car and I can't wait until it's time for my husband to upgrade his! More

Raymond was very helpful. He helped me get the care I always wanted. He is the best and I would recommend him to anyone. Thank you! always wanted. He is the best and I would recommend him to anyone. Thank you! More

Great Price , a great experience . Sorry I do not remember the name of the salesman, I actually worked with 2 people. I saw an add in the Sunday paper and prior to going to El Cajon Ford I went to 2 remember the name of the salesman, I actually worked with 2 people. I saw an add in the Sunday paper and prior to going to El Cajon Ford I went to 2 other Ford dealers to see if they could match or beat the deal offered. One dealer came close but did not offer the color I wanted. I have been back 3 times and have found the service department to be great as well. Overall a very positive experience. Matthew More

Me & my wife went into the dealership at about 7:30pm the night before Easter. We were greeted with smiles by John Clark. I had been emailing back & forth with John and we decided to just go into the dea the night before Easter. We were greeted with smiles by John Clark. I had been emailing back & forth with John and we decided to just go into the dealership. We told John what we were looking for and asked him for his best deal. He came back to us with his best price. There was no haggling and they gave us a great interest rate, even though we had a bankruptcy and we bought a new car. Megan in finance was fantastic, did not rush us through anything and we were on the road by 9:30. I will recommend this dealership to all my friends. More