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El Cajon Ford

El Cajon, CA

2.6
157 Reviews
El Cajon Ford in El Cajon, CA, is proud to be an automotive leader in our area. Since opening our doors, El Cajon Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that El Cajon Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1595 East Main Street

El Cajon, CA

92021

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Showing 157 reviews

July 21, 2023

First time to use their Dealership; so far so good car running Okay, had heard concern about the service. Would like to make this dealership regular home c)oser to home. We are a Ford family. Thank you More

by mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jul 23, 2023 -

El Cajon Ford responded

Hi Mireles, thank you for the rating and review. We're pleased that you recognized our helpfulness and commitment to excellence. We are thrilled to know that our customers are satisfied. If there is anything we can do better next time to make your experience perfect, please let us know. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 19, 2023

Carlos was awesome to deal with and took care of all my concerns before my long trip. More

by raully26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jul 23, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're elated that you recognized Carlos's helpfulness and attention to detail. Safe journeys to you! We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 19, 2023

I was looking for nearly 2 years for a used vehicle (F-150, Super Cab) but I couldn't find what I wanted so finally just pulled the trigger and ordered it. I have 2 other F-150 (2001 & 2006) that I p More

by 1bkeys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Foulger, Reagan Brandon, Spencer Ciampoli.
Jul 23, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Congratulations on your new F-150! We will be sure to let our staff know how much you recognized the commitment to excellence that they all exhibited. We are honored that you made the journey to us. We will be sure to send many accolades to Matt, Regan, Rob, and Josh for their helpfulness and sincerity. We are very proud of the service we provide and love giving customers like you the experience you deserve. We wish you safe travels always. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 16, 2023

El Cajon Ford has the best staff and fastest service they always go above and beyond!! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
Jul 23, 2023 -

El Cajon Ford responded

Hi Crystal, we’re thrilled to read how pleased you were with us. Your loyalty means so much. Thank you for letting us know that our commitment to excellence is consistently recognized. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 07, 2023

Kudos to the mechanic that did my tire inspection. They found a small leak in one of the tires and it was able to be repaired while I waited. Alex did a good job keeping me updated. More

by leeann67n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Davenport
Jul 10, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We will be sure to let Alex know that his attention to detail involved in identifying the leak in your tire was valued and truly appreciated. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 06, 2023

The dealership is outstanding! Our sales experience with James Boyd was excellent and he made it easy to do business with you. I would recommend James and El Cajon Ford to all my f More

by Karen D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd 5 stars
Jul 10, 2023 -

El Cajon Ford responded

Hi Karen, we’re absolutely delighted to know that we could be of assistance. Congratulations on your new vehicle. We will be sure to send accolades to James. Your 5-star rating truly means a lot to our team. From everyone here at El Cajon Ford, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 03, 2023

Ordered and purchased a new Bronco and it was a very pleasurable experience, the whole team at El Cajon Ford was great to work with. Bobby Morales kept us updated with our order and at the time of deliv More

by lowetcars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Congratulations on your new Bronco. Bobby and Ross will be pleased that their helpfulness was valued. We wish you many safe journeys. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 02, 2023

Robert changed a previously bad experience years ago to a very good experience purchasing a car there recently. The El Cajon Ford staff gave their all to provide us with the best available financing, service More

by ladybug91962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Congratulations on your new vehicle. We’re thrilled that you entrusted us with your automotive needs and recognized our staff’s commitment to excellence. Robert will be so pleased to know you are enjoying your new vehicle. We are very proud of the service we provide and love giving customers like you the experience you deserve. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 29, 2023

Carlos was great. Highly recommended. Quit the xxxx minimum words requirement. Quit the xxxx minimum words requirement. More

by darrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
June 29, 2023

Liz and Bobby were very accommodating and got my car out of service within an hour. I’m so grateful. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Liz, Bobby in service
Jul 02, 2023 -

El Cajon Ford responded

We can’t thank you enough for your generous comment and rating, Rocky. We're pleased that you recognized Liz and Bobby's efficiency and expertise. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the El Cajon Ford region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com