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El Cajon Ford

El Cajon, CA

Overview
Employees
Reviews
Vehicles
2.6
157 Reviews
El Cajon Ford in El Cajon, CA, is proud to be an automotive leader in our area. Since opening our doors, El Cajon Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that El Cajon Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1595 East Main Street

El Cajon, CA

92021

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Showing 157 reviews

June 24, 2023

Fantastic experience all around. They couldn't be more helpful with the purchase of my end of lease transaction. Thank you Phyllis and Nick! More

by Maers
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Gammo, Phyllis Gainor
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Jun 30, 2023 -

El Cajon Ford responded

Hi Phyllis and Nick, thank you for taking the time to let us know that we are doing a good job. We're thrilled that you had a fantastic experience with us during your end of lease transaction. We work hard to ensure our customers are treated with professionalism and helpfulness and are happy to see that we are making it happen! Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 23, 2023

Excellent service all around! From the moment I called and spoke to Carina, to picking up our car and working with Frank, our service was above and beyond. We needed to address a More

by YB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know mechanics name
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you entrusted us with your service needs of addressing a recall, along with some other necessary maintenance. Carina and Frank will be thrilled that you recognized their efficiency, thoroughness, and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 22, 2023

Very Professional. Bobby did a great job. Was prompt and recieved my car when promised. More

by casadelalee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Nothwang
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Jun 30, 2023 -

El Cajon Ford responded

Hi Casadelalee, we really appreciate your generous review. Thank you for remarking on our promptness, professionalism, and commitment to excellence. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 16, 2023

The service rep in the office was very helpful and respectful. Great service for my Ford More

by Jawoolery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're so pleased that you recognized our technician's helpfulness and professionalism. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 16, 2023

I needed to drop off my car for recall. Kelsie greeted me with a great attitude and check in and out was very smooth. I also want to thank you for the driver who gave me a ride home and pic More

by Tally L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie and a shuttle driver
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Jun 30, 2023 -

El Cajon Ford responded

Hi Tally, thank you for taking the time to let us know that we are doing a good job. We're pleased that you entrusted us with your recall needs. We will be sure to let Kelsie know that her helpfulness was truly valued. We will also give a shout out to our driver for making your drop off and pick up seamless. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 15, 2023

I reached out to Zack Dow for an issue with one of our fleet vehicles. I had it towed over to Zach. He had a tec check the vehicle and had our vehicle back within several days. Great man, very easy to More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Dow
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Jun 30, 2023 -

El Cajon Ford responded

Hi Steve, we really appreciate your generous review. Thank you for reaching out to us with the service needs of one of your fleet vehicles. We will certainly send accolades to Zach for his expertise, thoroughness, and efficiency. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 10, 2023

Superior customer service and repairs. Service is completed quickly and with a smile! I definitely recommend them to everyone More

by DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

El Cajon Ford responded

Hi Denise, our team can’t thank you enough for your generous 5-star rating and comment. Your recommendation means the world to us. We're so pleased that you recognized our efficiency and professionalism. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 10, 2023

The service technician that installed our Starguard was friendly, fast and very efficient. Excellent job! More

by cbsp5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our technician's efficiency and professionalism. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 09, 2023

Robert Leniak, worked his xxx off to close the deal, found what I was looking for More

by Aspirz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lesnika
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June 08, 2023

Great service on my Newmar Baystar. David was always available for updates and questions. Fixed and maintained in a timley manner. I'll definately be coming back. More

by rlavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Mike
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Jun 30, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating. We're pleased that you entrusted us with the service needs of your Newmar Baystar and recognized our efficiency and professionalism. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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