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El Cajon Ford

El Cajon, CA

Overview
Employees
Reviews
Vehicles
2.6
157 Reviews
El Cajon Ford in El Cajon, CA, is proud to be an automotive leader in our area. Since opening our doors, El Cajon Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that El Cajon Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1595 East Main Street

El Cajon, CA

92021

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Showing 157 reviews

June 04, 2023

All staff I encountered were helpful and kind. As I was waiting while getting a basic service on my truck, the Service Advisor kept me informed on status of the job. Great customer experience. W More

by jarrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia,
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you entrusted us with your truck's service needs and recognized our team's efficiency and attention to detail. Your recommendation means the world to us. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 02, 2023

My second purchase with this dealership within one year. Collectively a great team. Spencer and Josh were exceptional in customer service and made the process quick and easy. Very grateful to them for that. More

by c21donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer sales rep and Josh in Finance
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty is truly valued. We will be sure to send accolades to Spencer and Josh for their efficiency and expertise. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 31, 2023

El Cajon Ford provides great service. Won't go anywhere else! Love the quick turn around time on service of my truck. More

by kwalte6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon, Mike Fulcher, Klayton Belden, Reagan
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty means the world to us. We're pleased that you consistently recognize our efficiency involved in the service of your truck. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 26, 2023

Had leased vehicle. Lease was up. Purchased vehicle. All of the personnel at this dealership are so friendly, courteous, and knowledgeable. They would bend over backward More

by gramgram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Boyd, Nick in Finance, Phyllis Gainer, Rob Slater
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you entrusted us with your lease-purchase. We will be sure to let our team members know that their courtesy and knowledge were truly valued. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 26, 2023

I have received nothing but friendly service and always feel as a customer instead of a number, all personnel i have come in contact with were just great in getting work done and very quick, overall this h More

by jrenevitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nothwang Quick LaneAdvisor 5 Stars
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Your thorough review means so much to us. We're thrilled that you are consistently pleased with the service you receive. We will let our team members know that their professionalism and expertise are valued. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

Jul 01, 2023 -

jrenevitz responded

my e-mail jrenevitz@cox.net as requested for update.

May 26, 2023

We initially had our Ford truck in for service and while there looked at a used car. Our sales person was very responsive, personable and professional and a pleasure to work with. We would recommend him t More

by cbsp5155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in Finance
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We will be sure to let our sales team know that their responsiveness, professionalism, and helpfulness were recognized. Your recommendation means so much. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 26, 2023

Where they originally told me it might be days before I got my car back which would have been an issue for getting to work - they got everything done in one day. I was very impress. Thank you El Cajon FORD More

by katiezolezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you entrusted us with your service needs and recognized our efficiency and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 24, 2023

El Cajon Ford has quick and friendly service. I had a great experience and I recommend this dealership. More

by tkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Caldera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Ratigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Apostolidis, Rickie Hillin, Bijan Baekadehi, Brian Biekofsky
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our efficiency and professionalism. Your recommendation means so much. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 24, 2023

So far, every visit has been very well received and I have no complaints at this time. More

by Shconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Leon
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're thrilled that you are consistently pleased with your visit. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 22, 2023

The service provided was great, on time and handled well. The service provided was great, on time and handled well. More

by garym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nothwang
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're so pleased that you recognized our timeliness and professionalism. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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