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El Cajon Ford

El Cajon, CA

Overview
Employees
Reviews
Vehicles
2.6
157 Reviews
El Cajon Ford in El Cajon, CA, is proud to be an automotive leader in our area. Since opening our doors, El Cajon Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that El Cajon Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1595 East Main Street

El Cajon, CA

92021

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Showing 157 reviews

May 05, 2023

Kelsie Gilb was Informative about repair. Driver was courteous to take me home while being repaired. Appreciate everyone and everything. Thank you. More

by har3@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie Gilb five stars.
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you recognized Kelsie's helpfulness and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 02, 2023

Best dealership I have been to in my life. The methods of handling customers is well organized and efficient. The Quick Maintenance is great - no appointment, and the work gets done promptly. More

by peterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cote
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Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're honored by your incredible review. Your comments about our efficiency, professionalism, and organization mean the world to us. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 02, 2023

This was the fastest time ever to service my car. Thanks guys so very much! More

by bizarrobrovado
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ted Apostolidis
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Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our efficiency involved in servicing your vehicle. We do our best to provide an experience like this one for all of our customers and look forward to working with you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

April 30, 2023

Responsive service that quickly dealt with the problem of detached skid plate. Service rep also called to explain recall issue and promptly notified me when car was ready for pick up. More

by sjcasam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
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April 28, 2023

Every time we go there Bryan Snyder is total pro, very efficient and through thanks More

by lperez.cic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Snyder
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April 28, 2023

Friendly, quick and reasonable. Very impressed with process and interaction with customers. Will be back. More

by harleyg1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Cote
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April 28, 2023

Its refreshing to find as full service dealer that is honest and trustworthy. I received clear estimate information with follow up calls from my Service Writer Brandon Synder. The work was completed as More

by Steve W
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gutierrez & Brandon Synder
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April 27, 2023

Brian Cote was pleasant, constantly updating me on the status of my car. As for the quality of the work -- it was an oil change. I assume it was good. More

by bjhans02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cote
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April 27, 2023

We ordered the Maverick back in 2021. When it finally arrived at El Cajon Ford in April 2023, the experience with the dealership was fantastic. Everyone who helped us with the purchase More

by jrmcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan, Joel, Ron, Nick
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April 26, 2023

I have used El Cajon for service and purchasing new vehicles for a lot of years. My service writer in Quick Lane has taken care of us twice now as she is new and she has been fabulous especially when More

by raypennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Brandon, Brandon Snyder, Brendan Prestler
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