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El Cajon Ford

El Cajon, CA

4.2
155 Reviews
Call Dealership (619) 579-8888

1595 East Main Street

El Cajon, CA

92021

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155 Reviews of El Cajon Ford

August 13, 2023

Brian Cote took care of me for my 130k Ford Edge checkup. I asked him how long it would take and he quoted me a time. I told him that I wouldn't hold him to it, as the mechanics were leaving for lunch. Bu More

by althofj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cote
Report | Print
Sep 14, 2023 -

El Cajon Ford responded

Thank you for taking the time to let us know that we are doing a good job. We’re pleased that you recognized Brian’s expertise, timeliness, and helpfulness involved in handling the service needs for your Ford Edge. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 11, 2023

Service department did great job on replacement of damaged driver's side mirror that was damaged. More

by goosebounce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Gonzalez
Report | Print
Sep 14, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We’re pleased that you entrusted us with the replacement of your driver’s side mirror and were happy with our work. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

August 11, 2023

The staff of El Cajon Ford were very polite, accommodating and helpful. I got all I needed and some!! Thank!! More

by villaluz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian at Service, Bobby Morales
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Sep 14, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating, Villaluz. We’re thrilled that you recognized the helpfulness of our staff. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

August 07, 2023

El Cajon Ford has been great for the 40 plus years I have been dealing with them. They are always prompt and take pride in the work they perform. More

by Dozer Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dyke, Josh Pratt, Bobby Morales, Megan Zoller
Report | Print
Sep 14, 2023 -

El Cajon Ford responded

We’re thrilled to read how pleased you were with us. Your loyalty is truly valued. We truly value your feedback about our consistent promptness and attention to detail. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again very soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 30, 2023

Service was easy, Brian was great and helpful truck was washed and work was completed quickly More

by Columboec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 14, 2023 -

El Cajon Ford responded

Our team can’t thank you enough for your generous 5-star rating and comment. We’re so pleased that you found our service department to be excellent. We will be sure to recognize Brian’s helpfulness and attention to detail. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 27, 2023

Friendly, kept me informed on the progress of repairs/oil changes. Used MY NAME. I'll return when I next need repairs or service. More

by nick hubsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth (Liz)
Report | Print
Sep 14, 2023 -

El Cajon Ford responded

We can’t thank you enough for your generous comment and rating, Nick. We’re so pleased that you recognized our friendliness, helpfulness, and expertise. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the El Cajon Ford region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 26, 2023

El Cajon Ford's "QuickLane" is somewhat unique in the automotive maintenance and service field. First come-first serve, quick as the name implies, very honest and very helpful. Also, very competitive cos More

by fiftyoneford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Joey" Joseph Campbell
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Sep 14, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating. We’re pleased to be your shop of choice. Thank you for entrusting us with the service needs for your Fiesta and letting us know that you consistently find our service to be efficient, effective, and fairly priced. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 21, 2023

Brought our 2016 Expedition to El Cajon Ford Quick Lane for an oil change and tire rotation. No appointment is necessary. They got me in and out quickly and efficiently and kept me apprised of the progres More

by familygilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia
Report | Print
Jul 23, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're pleased that you entrusted us with an oil change for your Expedition and recognized our efficiency, helpfulness, thoroughness, and clear communication. We were thrilled to hear about your experience and hope we get the opportunity to serve you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 21, 2023

First time to use their Dealership; so far so good car running Okay, had heard concern about the service. Would like to make this dealership regular home c)oser to home. We are a Ford family. Thank you More

by mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Jul 23, 2023 -

El Cajon Ford responded

Hi Mireles, thank you for the rating and review. We're pleased that you recognized our helpfulness and commitment to excellence. We are thrilled to know that our customers are satisfied. If there is anything we can do better next time to make your experience perfect, please let us know. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 19, 2023

Carlos was awesome to deal with and took care of all my concerns before my long trip. More

by raully26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Report | Print
Jul 23, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're elated that you recognized Carlos's helpfulness and attention to detail. Safe journeys to you! We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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