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El Cajon Ford

El Cajon, CA

4.8
149 Reviews

1595 East Main Street

El Cajon, CA

92021

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149 Reviews of El Cajon Ford

July 26, 2023

El Cajon Ford's "QuickLane" is somewhat unique in the automotive maintenance and service field. First come-first serve, quick as the name implies, very honest and very helpful. Also, very competitive cos More

by fiftyoneford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Joey" Joseph Campbell
Sep 14, 2023 -

El Cajon Ford responded

Thank you very much for your generous comment and rating. We’re pleased to be your shop of choice. Thank you for entrusting us with the service needs for your Fiesta and letting us know that you consistently find our service to be efficient, effective, and fairly priced. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing El Cajon Ford. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 21, 2023

Brought our 2016 Expedition to El Cajon Ford Quick Lane for an oil change and tire rotation. No appointment is necessary. They got me in and out quickly and efficiently and kept me apprised of the progres More

by familygilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia
Jul 23, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're pleased that you entrusted us with an oil change for your Expedition and recognized our efficiency, helpfulness, thoroughness, and clear communication. We were thrilled to hear about your experience and hope we get the opportunity to serve you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 21, 2023

First time to use their Dealership; so far so good car running Okay, had heard concern about the service. Would like to make this dealership regular home c)oser to home. We are a Ford family. Thank you More

by mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jul 23, 2023 -

El Cajon Ford responded

Hi Mireles, thank you for the rating and review. We're pleased that you recognized our helpfulness and commitment to excellence. We are thrilled to know that our customers are satisfied. If there is anything we can do better next time to make your experience perfect, please let us know. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 19, 2023

I was looking for nearly 2 years for a used vehicle (F-150, Super Cab) but I couldn't find what I wanted so finally just pulled the trigger and ordered it. I have 2 other F-150 (2001 & 2006) that I p More

by 1bkeys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Foulger, Reagan Brandon, Spencer Ciampoli. , Rob Slater, Josh Pratt
Jul 23, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Congratulations on your new F-150! We will be sure to let our staff know how much you recognized the commitment to excellence that they all exhibited. We are honored that you made the journey to us. We will be sure to send many accolades to Matt, Regan, Rob, and Josh for their helpfulness and sincerity. We are very proud of the service we provide and love giving customers like you the experience you deserve. We wish you safe travels always. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 19, 2023

Carlos was awesome to deal with and took care of all my concerns before my long trip. More

by raully26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jul 23, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're elated that you recognized Carlos's helpfulness and attention to detail. Safe journeys to you! We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 16, 2023

El Cajon Ford has the best staff and fastest service they always go above and beyond!! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
Jul 23, 2023 -

El Cajon Ford responded

Hi Crystal, we’re thrilled to read how pleased you were with us. Your loyalty means so much. Thank you for letting us know that our commitment to excellence is consistently recognized. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing El Cajon Ford, and we hope we’ll see you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 07, 2023

Kudos to the mechanic that did my tire inspection. They found a small leak in one of the tires and it was able to be repaired while I waited. Alex did a good job keeping me updated. More

by leeann67n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Davenport
Jul 10, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We will be sure to let Alex know that his attention to detail involved in identifying the leak in your tire was valued and truly appreciated. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 06, 2023

The dealership is outstanding! Our sales experience with James Boyd was excellent and he made it easy to do business with you. I would recommend James and El Cajon Ford to all my f More

by Karen D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boyd 5 stars, Paul Dyke, Rob Slater, Josh Pratt
Jul 10, 2023 -

El Cajon Ford responded

Hi Karen, we’re absolutely delighted to know that we could be of assistance. Congratulations on your new vehicle. We will be sure to send accolades to James. Your 5-star rating truly means a lot to our team. From everyone here at El Cajon Ford, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 03, 2023

Ordered and purchased a new Bronco and it was a very pleasurable experience, the whole team at El Cajon Ford was great to work with. Bobby Morales kept us updated with our order and at the time of deliv More

by lowetcars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Caldera, Bobby Morales
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Congratulations on your new Bronco. Bobby and Ross will be pleased that their helpfulness was valued. We wish you many safe journeys. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 02, 2023

Robert changed a previously bad experience years ago to a very good experience purchasing a car there recently. The El Cajon Ford staff gave their all to provide us with the best available financing, service More

by ladybug91962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Congratulations on your new vehicle. We’re thrilled that you entrusted us with your automotive needs and recognized our staff’s commitment to excellence. Robert will be so pleased to know you are enjoying your new vehicle. We are very proud of the service we provide and love giving customers like you the experience you deserve. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

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