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El Cajon Ford

El Cajon, CA

4.2
155 Reviews
Call Dealership (619) 579-8888

1595 East Main Street

El Cajon, CA

92021

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155 Reviews of El Cajon Ford

May 18, 2023

Very courteous service and overall extremely satisfied with my experience when servicing my Ford Fusion on Wednesday, May 17th, 2023. Frank Nelson made sure everything was right. I give him and El Cajon F More

by Mick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you recognized our efficiency and professionalism involved in servicing your Ford Fusion. We will certainly send accolades to Frank. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 17, 2023

The service was good, but I was surprised that the price for a single key-fob was over $600. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie Gilb
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Hi Ron, thank you for taking the time to comment. We're pleased that you entrusted us with your service needs, and we will carefully review our pricing. We love hearing positive feedback from our customers and we are even more motivated to provide you with a perfect experience the next time around. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 16, 2023

Excellent service and staff. Highly recommend El Cajon Ford. Service staff at Quick Lane are friendly and knowledgeable. More

by cag976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you found our staff to be friendly, efficient, and helpful and our expertise to be remarkable. We do our best to provide an experience like this one for all of our customers. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 14, 2023

Very positive experience. The Service Writer Brian was very empathetic and communicative. He kept me informed all along the service. . More

by m.garrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian J. Cote
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're pleased that you recognized Brian's empathy and clear communication. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 09, 2023

fast service, great team members convenient clean location. The waiting room was comfortable and quiet. More

by swebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon at Fleet Service & Bobby Quick Lane
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you recognized our efficiency, professionalism, and attention to detail. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 08, 2023

Have purchased or leased 5 vehicles from El Cajon Ford. There is a reason we go back! More

by gcw1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Ciampoli
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Your loyalty means the world to us. Please know that we will continue to devote ourselves to excellence. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

May 06, 2023

Brandon Synder was my service writer, who always keeps me informed and is spot on with his estimates. He is very knowledgeable, and pleasant to work with. I have purchased my personal vehicles from El Cajo More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snyder
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

We can’t thank you enough for your generous comment and rating, Steve. We're pleased that you consistently recognize Brandon's knowledge, helpfulness, and professionalism. We value your loyalty tremendously. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the El Cajon Ford region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 05, 2023

Courteous employees and vehicle was ready at time promised, pleasant environment, and cost reasonable. Thank you More

by Donnabartling5
Recommend Dealer
Yes
Employees Worked With
Josh Pratt
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're pleased that you recognized our staff members' professionalism and commitment to excellence. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 04, 2023

Kelsie Gilb was Informative about repair. Driver was courteous to take me home while being repaired. Appreciate everyone and everything. Thank you. More

by har3@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsie Gilb five stars.
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you recognized Kelsie's helpfulness and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

May 02, 2023

This was the fastest time ever to service my car. Thanks guys so very much! More

by bizarrobrovado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Apostolidis
Report | Print
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. We're pleased that you recognized our efficiency involved in servicing your vehicle. We do our best to provide an experience like this one for all of our customers and look forward to working with you again. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

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